Experience

ARKET

• Sweden
• Retail
• 400 - 500 Employee

• Department Manager

  • Apr 2019 - Present

  Driving the Menswear and Homeware departments and a team of up to twelve members of staff through feedback and coaching, while maintaining the highest level of customer service. This role also includes analyzing weekly sales reports while communicating with my visual and head office teams to make commercial decisions for my departments. Driving the Menswear and Homeware departments and a team of up to twelve members of staff through feedback and coaching, while maintaining the highest level of customer service. This role also includes analyzing weekly sales reports while communicating with my visual and head office teams to make commercial decisions for my departments.



Bose Corporation

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Lead Sales Specialist

  • Aug 2018 - Feb 2019

  As a part of the management team, I would drive my team to effectively meet sales targets through coaching and feedback, coordinating floor-zoning and assisting in team-selling, as well as leading by example in my own selling. My roles included: being the store's visual merchandising lead, changing graphics and visual displays to meet the Bose vision; communicating the management team's selling strategies to sales associates; and leading the recruitment process for the store. As a part of the management team, I would drive my team to effectively meet sales targets through coaching and feedback, coordinating floor-zoning and assisting in team-selling, as well as leading by example in my own selling. My roles included: being the store's visual merchandising lead, changing graphics and visual displays to meet the Bose vision; communicating the management team's selling strategies to sales associates; and leading the recruitment process for the store.



Amazon Marketing Inc.

• Vancouver, Canada Area

• Corporate Trainer (Sales)

  • Apr 2018 - Jul 2018

  A branch of sales giant Credico, working with one of Canada's biggest retail clients, Canadian Tire, I delivered sales in the field, while building and training a team. Duties included: face to face sales, team management, training, recruitment. A branch of sales giant Credico, working with one of Canada's biggest retail clients, Canadian Tire, I delivered sales in the field, while building and training a team. Duties included: face to face sales, team management, training, recruitment.



Hudson's Bay Company

• United States
• Retail
• 700 & Above Employee

• Team Lead

  • Mar 2017 - Apr 2018

  Acting as my store's most senior Team Lead, driving the team of up to 15 members of staff in Topshop's flagship Canadian store. Also head of the shoe department driving sales through merchandising and commercial analysis. At the forefront of development and training of all staff. Acting as my store's most senior Team Lead, driving the team of up to 15 members of staff in Topshop's flagship Canadian store. Also head of the shoe department driving sales through merchandising and commercial analysis. At the forefront of development and training of all staff.



TOPSHOP TOPMAN

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Team Leader

  • Jul 2016 - Feb 2017

  Running the floor and a team of up to 30 members of staff in a flagship store with a £10 million turnover. Regularly cashing up and driving departments.As a Team Leader, I drive and motivate my team to achieve KPIs and deliver excellent customer service, as well as developing their skills through positive and constructive feedback.As of October 2016, responsible for the store's recruitment and induction process.

• Experienced Sales Assistant

  • Jun 2015 - Jul 2016

  Successfully driving the denim department to be one of the best in the company, consistently trading at least 10% above yearly plan. During the 2015 Christmas period I successfully ran the department to deliver a record-breaking week, selling more jeans than any week in the store's history.Running the floor, being responcible for a team of up to 20 members of staff.Acting as the 'Have Your Say Ambassador', communicating problems within work between staff and management.



Sports Direct

• United Kingdom
• Retail
• 700 & Above Employee

• Sales advisor

  • Jul 2012 - Jun 2015

  Running a team of up to 10 members of staff within the footwear department. Using my product knowledge and sales ability to push add-on sales - a key drive for the company Running a team of up to 10 members of staff within the footwear department. Using my product knowledge and sales ability to push add-on sales - a key drive for the company



YourHarlow.com

• Reporter

  • 2013 - 2015

  Covering several topics for the local website including politics, education and health. Established a firm relationship with local MPs and candidates through several interviews. Writing weekly match reports for the local football club, Harlow Town FC. Also covered the 2014 local election live. Covering several topics for the local website including politics, education and health. Established a firm relationship with local MPs and candidates through several interviews. Writing weekly match reports for the local football club, Harlow Town FC. Also covered the 2014 local election live.



FE Week

• Assistant Editor Intern

  • Oct 2014 - Nov 2014

  Researching and writing news stories. Sub-editing. Liasing with Press Officers. Interviewing. Researching and writing news stories. Sub-editing. Liasing with Press Officers. Interviewing.