Sr. Technical Program Manager

• Jun 2020 - Present

My passion for the Retail and Internet of Things (IOT), has enabled me to work closely with RIOT which has completed one of the world’s largest Retail RFID deployment . My primary skills and experience lay in analyzing and implementing best fit RFID solutions for clients across retail industries, solving problems within high-risk stock loss/stock movement areas. • Bringing in new ideas which helps the retailers 100% inventory accuracy to support Omni-channel demand. • Build a seamless integration between RIOT RFID solution and users existing retail POS, ERP, WMS and OMS systems(NetSuite, SAP Business One, Retail Pro, QuickBooks, RetailExpress, Dear ERP , Unleashed ERP etc) . • Supports clients/partners with L3 issues. Show less

Cegid AMS Leader (CEGID Y2)

• May 2019 - May 2020

i) Participate APAC CEGID Y2 POS Projects, roll-outs including Implementation, localization & support for CEGID Y2. ii) Participate in collection and analysis of the business needs of different stakeholders, write the functional and technical specifications, realize the configuration of the solution, participate in the test strategy, write and carry out the functional test. iii) Participate in functional and technical support by qualifying tickets and issues from the customers. iv) Heading functional enhancement projects (CEGID Y2 Customization & Integration). v) Change management setup, realize and animate training plans for CEGID Y2 users. vi) CEGID Y2 Level 3 expertise: Support complex anomalies, qualify, analyze and diagnose the problem, propose workarounds and implement the corrective action plans. viii) Expertise handling CEGID Y2 upgradation rollout projects. Successfully completed CEGID Y2 14.5 upgrade for client with 10K stores. Show less

Head of IT (Retail)

• Feb 2016 - Apr 2019

Currently managing three divisions and two different business unit. Accountable for the strategic direction, implementation, support, and development of all business applications, including ERP, POS, CLM, Ecommerce and BI. Current Responsibilities : -Handle the long term IT Strategy of the firm and its alignment with the group's IT Strategy -Responsible for managing IT operations (POS, ERP, ECommerce,BI) -Responsible for program managing various projects -Responsible for digitizing the stores and improving the customer analytics capability Show less

Freelance Retail IT Consultant

• Mar 2013 - Feb 2016

Sr.Product Engineer

• Jan 2010 - Mar 2013

* I have 5 years of experience in retail domain. * I have been involved in development, Testing and Implementation of software for retailers. * Have knowledge on product such as Retail Pro, Torex, Aloha, Cuscapy, Redprairie Retail Back Office System, Aldata GOLD and Topase ( Supply Optimization, warehouse and shop optimized ordering). * Have knowledge on different vertical of retail such as Specialty retail, F&B, P&C and Wholesale. * I have 5 years of experience in retail domain. * I have been involved in development, Testing and Implementation of software for retailers. * Have knowledge on product such as Retail Pro, Torex, Aloha, Cuscapy, Redprairie Retail Back Office System, Aldata GOLD and Topase ( Supply Optimization, warehouse and shop optimized ordering). * Have knowledge on different vertical of retail such as Specialty retail, F&B, P&C and Wholesale.

Senior Software Engineer

• Nov 2006 - Feb 2010

I was hired as a software developer and was in to developing various modules for Retail Pro. I have been designated as a senior engineer in a short span of two years, and then took the task of coordinating the team and interacting with client. Then on sustaining the team in design and developing various components in our product. Other then software development i have also been into implementation and support of products. My responsibilities include: Requirement elicitation. Design and development. Assisting the design and development process. Reviewing the deliverables. Empowering the team with fundamentals and latest technologies. Developing plugins and tools for Retail pro V8 and Retail pro V9. Show less

Guest Lecturer

• Mar 2007 - Feb 2008

Software Trainee

• Nov 2005 - Oct 2006

As a part of academic project I have taken a challenge of migrating Purchase and store management system from FoxPro based application to Dot Net based application. Many business functionality has been added in the newer version along with technology up gradation. We where successfully able to implement this with in a span of eleven months. As a part of academic project I have taken a challenge of migrating Purchase and store management system from FoxPro based application to Dot Net based application. Many business functionality has been added in the newer version along with technology up gradation. We where successfully able to implement this with in a span of eleven months.