Experience

WorldWide HealthStaff Solutions

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Vice President of Recruitment

  • Mar 2021 - Present



Strayer University

• United States
• Higher Education
• 700 & Above Employee

• • 2016 - Oct 2020

  In my recent role of Associate Vice President | Regional Director:I am responsible for developing and directing execution of day-to-day operations management processes, while managing multi-million-dollar annual operational budget, student enrollment, head count, and P&L initiatives. I am evaluating SOPs to identify inefficiencies and introduce continuous improvement strategies in close collaboration with cross-functional teams for increased efficiency. I am also overseeing admissions and student enrollment process to meet and exceed assigned targets, as well as steering all aspects of student recruitment, enrollment, and retention processes for corporate partners. I am managing, training, and mentoring staff members across multiple locations to deliver best-in-class services and solutions to both students and clients. I am introducing strategic initiatives to increase Strayer University’s market share of Verizon students and strengthen business partnership between both institutions.Below are my Key Achievements in this role:◆ Generated growth of 10% to 15% in all KPIs by turning around underperforming region.◆ Reduced head count by 60% and reorganized processing department, while maintaining productivity rate.◆ Accomplished inside/outside sales growth of 10% by evaluating and restructuring business development department at Strayer University. Show less

• • 2012 - 2016

  In my previous role of Campus Director:I planned, determined, and steered implementation of targeted policies and procedures to accomplish enrollment, collection, and operational goals. I led, coached, and guided staff for executing strategic initiatives and managing day-to-day operations of multiple campuses. I directed all aspects of enrollment activities with keen focus on re-enrollment of students and maintained robust student and employee relationships. I spearheaded creation of annual student enrollment and operations budget, as well as approved purchase orders for supplies to identify and mitigate discrepancies. I managed organizational calendar, headcount, and maintenance activities for all assigned campuses by liaising with finance, account, and other cross-functional teams. I established positive business relationships with corporate partners and community colleges and attended community events to improve program awareness.Below were my Key Achievements in this role:◆ Secured quarter-over-quarter individual campus growth of 9% to17% over previous years, as well as hired, trained, and developed 8 staff members for future elevation to roles of higher responsibility within organization. ◆ Delivered winning presentation to executive team at entrepreneur think session organized by Strayer and Wall Street Journal to design new product and pitch.◆ Spearheaded No.1 ranked lead converting campus for four consecutive years by building and managing top-performing inside sales team with highest volume and conversions rate in organization. Show less

• • 2009 - 2012

  In my role of Admissions Manager | Admissions Officer:I managed admissions staff for consistently meeting new student admissions and conversion rates targets, while facilitating with student recruitment and enrollment processes. I recruited, trained, and on-boarded new admissions officers and administrative support staff, as well as promoted team cohesiveness in coordination with campus leadership and internal/external stakeholders to ensure delivery of best services and guidance for students. I contacted potential students and assisted with enrollment process by communicating key benefits/features of educational programs.Below were my Key Achievements in this role:◆ Received “Irving Strayer Award” for achieving rank among Top 1% performers in organization.◆ Volunteered to facilitate another campus with admissions and delivered growth of 20% in three weeks.◆ Won “Strayer Elite Award” for ranking among Top 20% of all Admissions Officers, as well as received promotion as Admissions Manager within 11 months for consistently exceeding performance goals.◆ Achieved rank among Top 20% of inside sales Admissions Officers within six months of employment. Show less



JAN-PRO of Utah

• Facilities Services
• 500 - 600 Employee

• Sales Manager

  • 2007 - 2009

  In my role of Sales Manager: Executed the entire sales lifecycle from lead generation to close. Initiated contact with prospects through cold-calling, networking events and pre-scheduled appointments. Utilized consultative sales methodologies to identify customer needs and value-added solutions. Below were my Key Achievements in this role: ◆ Sales Excellence – Received President’s Club Award for the #1 ranking in sales generated for 2008 in a mid-market at Jan-Pro Cleaning Systems. Awarded Strayer Elite in summer and fall of 2009 for achieving enrollments within the top 20% of Admissions Officers in Region 3. Show less