Melissa Nava

Senior Support Specialist at Pet Benefit Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Manahawkin, New Jersey, United States, JE
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Credentials

  • Property and Casualty Insurance
    New Jersey State Department of Banking and Insurance

Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Senior Support Specialist
      • Jun 2021 - Present

    • Non-profit Organizations
    • 1 - 100 Employee
    • Teen Program Coordinator
      • May 2020 - Apr 2021

      ● Coordinate with local non-profits to plan and implement service projects, leadership programs, and other related Camp Fire teen activities. ● Coordinate with local, state, and national parks and recreation organizations to plan and implement teen camping and overnight programming such as week long service learning road trips, weekend camping trips, and national youth conferences. ● Coordinate with local public school system to implement in-school programming ● Develop mentoring relationships with Camp Fire youth. Establish youth empowerment philosophy focusing on youth driven programs. ● Maintain and increase teen participation by ensuring programs are inclusive, well organized, and fun for participants. ● Supervise seasonal staff working within the teen programs. ● Train and supervise volunteers working within the teen programs. ● Maintain accurate and organized records of participation and outcomes. ● Work closely with staff and volunteers to increase Camp Fire's visibility at community festivals and presentations. Show less

    • United States
    • Non-profit Organizations
    • 200 - 300 Employee
    • Case Manager
      • Feb 2019 - Mar 2020

      ● Legal Guardian to about 30 children ranging in ages newborn - 17 years old ● Evaluate the needs of my clients* ● Provide clients with referrals to resources to address their needs ● Evaluate the needs of the children in my care ● Provide the children in my care with referrals to address their needs ● Provide a support system for the children in my care ● Provide transportation for the children in my care ● Conduct face to face well-being checks on each child every 30 days ● Input detailed notation of case progress and all observations ● Create comprehensive Case Plans and Safety plans custom tailored to the client’s needs and goals ● Attend court proceedings in relation to ongoing cases ● Provide vital testimony in court hearings ● File documentation to the Office of the Attorney General in a timely and efficient manner ● File legal requests with the Office of the Attorney General ● Communicate and coordinate with all parties to a case, including but not limited to: clients, children, family members, foster parents, non-relative caregivers, attorneys, Guardian Ad Litems, and supports to the client *Client refers to the parent(s) of the children in my care Show less

  • LaFleur's Gymnastic Club
    • Tampa/St. Petersburg, Florida Area
    • Coach
      • May 2018 - Mar 2020

      ● Lead children ages 3-13 in exercises to build strength and balance ● Spot children to ensure safely executed maneuvers ● Maintain order while simultaneously facilitating fun ● Equipment maintenance ● Answer phones and welcome guests at front office ● Provide detailed facility information to customers ● Enroll new and returning students ● Input data and file registrations appropriately ● Maintain confidential student records ● Schedule events ● Handle tuition and/or event payments Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Substitute Teacher
      • Nov 2017 - Feb 2019

      ●Adhered to the curriculum and lesson plans assigned by the absent teacher ● Complied with all school regulations and policies ● Maintained order in the classroom and ensured work was being completed ● Compiled reports for the teacher to read upon their return ●Adhered to the curriculum and lesson plans assigned by the absent teacher ● Complied with all school regulations and policies ● Maintained order in the classroom and ensured work was being completed ● Compiled reports for the teacher to read upon their return

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • May 2016 - Jan 2018

      ●Clean and maintain store ●Work a cash register ●Provide customer assistance ●Push new products ●Stockroom operations ●Perform markdowns ●Clean and maintain store ●Work a cash register ●Provide customer assistance ●Push new products ●Stockroom operations ●Perform markdowns

    • United States
    • Retail
    • 300 - 400 Employee
    • Sales Associate
      • May 2014 - Aug 2014

      ● Clean and maintain store ● Handle payments ● Provide customer assistance ● Clean and maintain store ● Handle payments ● Provide customer assistance

Education

  • Monmouth University
    Master of Education - MEd, Counselor Education/School Counseling and Guidance Services
    2022 - 2025
  • University of South Florida
    Bachelor of Arts and Science (B.A.S.), Psychology Major and Educational Foundations and Research Minor
    2014 - 2018

Community

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