Dana Hollinger
Server - Fuhu at Zouk Group- Claim this Profile
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Topline Score
Bio
Experience
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Zouk Group
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Entertainment Providers
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1 - 100 Employee
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Server - Fuhu
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May 2022 - Present
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RPM Italian
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United States
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Restaurants
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1 - 100 Employee
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Bartender
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May 2022 - Aug 2023
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Independent Consultant
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Hospitality
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100 - 200 Employee
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Hospitality Consultant
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Oct 2018 - Dec 2021
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Assistant General Manager
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May 2018 - Sep 2018
- Lead and manage daily restaurant operations – including creating floor plans and ensuring proper staffing levels based on volume, discussing daily information with culinary and beverage departments, leading pre-shift meetings with staff, monitoring service during operational hours- Responsible for the execution of operating policies and procedures, training, menus, service standards, and health and safety standards- Interact with guests to ensure satisfaction, and take appropriate action when guests do have complaints- Assist with creating and maintaining budgets, monitor and analyze financial reports on a weekly and monthly basis to ensure financial goals are met Show less
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Beverage Manager
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Dec 2017 - May 2018
- Assist in onboarding, training, and scheduling all bartenders and barbacks- Perform inspection of all bar areas and equipment, to ensure cleanliness and proper procedures being observed by staff- Responsible for all beverage purchasing, as well as curating wine and beer menus and spirit selections- Organize and implement systems for beverage storage organization, bar organization, and inventory- Maintain inventory and cost control – achieved and maintained 19% beverage cost- Prepare reports and discuss both beverage costs and staffing costs monthly at P&L meetings Show less
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Sampan and Double Knot
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Philadelphia, Pennsylvania, United States
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Beverage Manager
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Jan 2016 - Dec 2017
- Assist in onboarding, training, and scheduling all bartenders and barbacks - Perform inspection of all bar areas and equipment, to ensure cleanliness and proper procedures being observed by staff - Responsible for all beverage purchasing for both outlets - Organize and implement systems for beverage storage organization, bar organization, and inventory - Maintain inventory and cost control – achieved and maintained 19% beverage cost - Prepare reports and discuss both beverage costs and staffing costs monthly at P&L meetings Show less
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City Tap House Logan Square
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Philadelphia, Pennsylvania, United States
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Server/Bartender
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Oct 2014 - Jan 2016
- Possess excellent knowledge of both food and beverage menu offerings, specifically craft and local beer offerings - Greet guests in a friendly and timely manner, explain the menus and be able to answer any questions - Prepare ordered drinks according to proper recipes - Operate cash register and customer tabs - Monitor guests to ensure all needs and expectations are met and exceeded - Maintain cleanliness throughout service - Possess excellent knowledge of both food and beverage menu offerings, specifically craft and local beer offerings - Greet guests in a friendly and timely manner, explain the menus and be able to answer any questions - Prepare ordered drinks according to proper recipes - Operate cash register and customer tabs - Monitor guests to ensure all needs and expectations are met and exceeded - Maintain cleanliness throughout service
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Education
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University of Pennsylvania
BA, Communications -
La Cueva High School