Dana Hollinger

Server - Fuhu at Zouk Group
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Contact Information
us****@****om
(386) 825-5501
Location
Las Vegas, Nevada, United States, US

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Experience

    • Entertainment Providers
    • 1 - 100 Employee
    • Server - Fuhu
      • May 2022 - Present

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Bartender
      • May 2022 - Aug 2023

    • Hospitality
    • 100 - 200 Employee
    • Hospitality Consultant
      • Oct 2018 - Dec 2021

    • Assistant General Manager
      • May 2018 - Sep 2018

      - Lead and manage daily restaurant operations – including creating floor plans and ensuring proper staffing levels based on volume, discussing daily information with culinary and beverage departments, leading pre-shift meetings with staff, monitoring service during operational hours- Responsible for the execution of operating policies and procedures, training, menus, service standards, and health and safety standards- Interact with guests to ensure satisfaction, and take appropriate action when guests do have complaints- Assist with creating and maintaining budgets, monitor and analyze financial reports on a weekly and monthly basis to ensure financial goals are met Show less

    • Beverage Manager
      • Dec 2017 - May 2018

      - Assist in onboarding, training, and scheduling all bartenders and barbacks- Perform inspection of all bar areas and equipment, to ensure cleanliness and proper procedures being observed by staff- Responsible for all beverage purchasing, as well as curating wine and beer menus and spirit selections- Organize and implement systems for beverage storage organization, bar organization, and inventory- Maintain inventory and cost control – achieved and maintained 19% beverage cost- Prepare reports and discuss both beverage costs and staffing costs monthly at P&L meetings Show less

  • Sampan and Double Knot
    • Philadelphia, Pennsylvania, United States
    • Beverage Manager
      • Jan 2016 - Dec 2017

      - Assist in onboarding, training, and scheduling all bartenders and barbacks - Perform inspection of all bar areas and equipment, to ensure cleanliness and proper procedures being observed by staff - Responsible for all beverage purchasing for both outlets - Organize and implement systems for beverage storage organization, bar organization, and inventory - Maintain inventory and cost control – achieved and maintained 19% beverage cost - Prepare reports and discuss both beverage costs and staffing costs monthly at P&L meetings Show less

  • City Tap House Logan Square
    • Philadelphia, Pennsylvania, United States
    • Server/Bartender
      • Oct 2014 - Jan 2016

      - Possess excellent knowledge of both food and beverage menu offerings, specifically craft and local beer offerings - Greet guests in a friendly and timely manner, explain the menus and be able to answer any questions - Prepare ordered drinks according to proper recipes - Operate cash register and customer tabs - Monitor guests to ensure all needs and expectations are met and exceeded - Maintain cleanliness throughout service - Possess excellent knowledge of both food and beverage menu offerings, specifically craft and local beer offerings - Greet guests in a friendly and timely manner, explain the menus and be able to answer any questions - Prepare ordered drinks according to proper recipes - Operate cash register and customer tabs - Monitor guests to ensure all needs and expectations are met and exceeded - Maintain cleanliness throughout service

Education

  • University of Pennsylvania
    BA, Communications
    2009 - 2013
  • La Cueva High School
    2005 - 2009

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