Ivan Starunkin

Chief Information Officer (CIO) at Лига Цифровой Экономики
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Contact Information
us****@****om
(386) 825-5501
Location
Moscow, Moscow City, Russia, RU
Languages
  • English -

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Yuri Lits

It was a pleasure to work with such an experienced IT colleague as Ivan. Unlike many other IT employees he always reacts quickly on any technical issue related to Microsoft infrastructure fixing it in very short time. Communication from his side is usually in time and prepared accordingly to the competence level of the listener. His competence in Microsoft server products has stellar impact on the stability of company's infrastructure.

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Credentials

  • MCTS: Windows Server® 2008 Active Directory, Configuration
    Microsoft
    Dec, 2012
    - Oct, 2024
  • CCNA
    Cisco Networking Academy
    Dec, 2011
    - Oct, 2024

Experience

    • Russian Federation
    • Information Technology & Services
    • 500 - 600 Employee
    • Chief Information Officer (CIO)
      • Aug 2020 - Present

      Company: more than 5000 employees - Operational management of IT-Directorate (30+ engineers) - Establish IT-Directorate goals, objectives, operating procedures, - Develop and maintain an appropriate IT organizational structure that supports the needs of the business; - Establish KPIs and assessment of employees - Develop, track, and control the information technology annual operating and capital budgets. - Contract execution control, vendors management - Develop and maintain infrastructure providing services for company's customers. - Project initiation and management to improve IT infrastructure and implement new IT services Show less

    • Russian Federation
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head of IT Department
      • Mar 2014 - Aug 2020

      - Operational management of IT-department- Establish IT department goals, objectives, operating procedures, - Develop and maintain an appropriate IT organizational structure that supports the needs of the business;- Establish KPIs and assessment of employees- Develop, track, and control the information technology annual operating and capital budgets.- Contract execution control, vendors management- Develop and maintain infrastructure providing services for company's customers.- Project initiation and management to improve IT infrastructure and implement new IT services Show less

    • Technical Support Manager
      • Sep 2013 - Mar 2014

      - Manage day-to-day operations of the Technical Support Team, including setting priorities, assigning resources, and ensuring that goals are achieved- Manage workload and schedule for team. - Motivate, Coach, Mentor and develop the team. - Create, monitor and achievable measurable objectives in line with the corporate guidelines- Measure customer SLA’s against targets, with a goal of continuous improvement- Look for opportunities to optimized productivity and efficiency while maintaining a high level of customer service - Handle defuse stressful situations from demanding customers and complex technical issues- Develop, modify and execute company policies Manage the lifecycle of all problems, the primary objectives were: to prevent problems and resulting incidents from happening, to eliminate recurring incidents, and to minimize the impact of incidents that cannot be prevented.Achievements:- Implemented a ServiceDesk based on Jira. - Migrated all business applications from standalone to fault tolerance servers.- Implemented a centralized fault tolerance monitoring system for monitoring IT-infrastructure based on System Center Operations Manager 2012 R2.- Successful migration all business critical services from office infrastructure to datacenter. Show less

    • Senior System Administrator
      • Mar 2013 - Sep 2013

      - Managing the 1st line of technical support- Providing Technical consultancy to the 1st line of technical support- Technical support of private cloud infrastructure provided to our clients- Planning and introducing complex solution for managing cloud-based infrastructure- Technical support of corporate IT infrastructureResponsible for troubleshooting of complex technical problems for Microsoft products.Servers and services for which technical support are performed:• Windows Server 2008 R2/2012/GUI/Core- Active Directory: AD DS, Replication, GPO, AD CS (PKI)- Terminal and Remote Desktop: RD-Gateway, Remote-App- File and Print Services: DFS-R (-N), Folder Redirection, Print Servers- Hyper-V: Hyper-V Clusters, Migration, Replication, Virtual Switches, Virtual SANs, Security- Network: DNS (internal and external name servers), DHCP, Vlan, NIC Teaming, VPN- Clusters: Failover- Other: IIS, WSUS• Exchange Server 2010;DAG, OWA, Autodiscover, OAB, Outlook Anywhere, ActiveSync, ECP, Public Folders, Trunsport Rules, Smart Host• TMG 2010;Monitoring, Rules, Publishing services (Exchange, IIS, RDS, SharePoint, FTP), VPN, HTTPS Inspection, Malware Inspection, Lockdown Modes, VPN StS• SQL 2008 R2/2012Deployment, Backup/Restore, Export/Import, Upgrade, • System Center (VMM 2012, App-Controller 2012, DPM 2012, SCOM 2012)• Office 2010/2013The list of my projects which have been successfully implemented (currently):- Planning and introducing Web-GUI for managing cloud-based infrastructure based on System Center App-Controller 2012.- Planning and introducing backup infrastructure based on DPM 2012.- Planning and introducing access to corporate network based on TMG 2010, RD Gateways. Different located sites were connected through VPN technology. - Planning and introducing mail-organization based on Exchange 2010.- Providing access and instruments for managing cloud-infrustructure based on SC App-Controller and published VMM console. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Technical Support Engineer
      • Dec 2010 - Feb 2013

      Responsible for troubleshooting of complex technical problems for Microsoft products Key responsibilities: Technical support of Microsoft's server products in accordance with the rules of the Microsoft Support Lifecycle; • Windows Server 2003/2003 R2/2008/2008 R2/2012/GUI/Core - Active Directory: AD DS, Cross-Forest infrastructure, Migration between forests and domains, Replication, GPO, AD CS (PKI) - Terminal and Remote Desktop: Terminal Farms, Session broker, RD-Gateway, Remote-App - File and Print Services: DFS-R (-N), Folder Redirection, FSRM, EasyPrint - Hyper-V: Hyper-V Clusters, Migration, Replication, Virtual Switches, Virtual SANs, Security - Network: DNS (internal and external name servers), DHCP, Vlan, NIC Teaming, VPN, FTP - Clusters: Failover, NLB - Other: IIS, WSUS • Exchange Server 2007/2010; DAG, CAS-Array, Migration, Edge, FF Protection for Exchange, OWA, Autodiscover, OAB, Outlook Anywhere, ActiveSync, ECP, Public Folders, Trunsport Rules, Smart Host, Federation Trusts • ISA Server 2006/TMG; Monitoring, Rules, Publishing services (Exchange, IIS, RDS, SharePoint), VPN, HTTPS Inspection, Malware Inspection, Lockdown Modes, VPN StS • SharePoint Server 2007/2010; SQL 2008/2008 R2/2012 Deployment, Backup/Restore, Export/Import, Upgrade, User Profile Synchronization • System Center (Configuration Manager 2007/2012, Virtual Machine Manager 2008/2012, App-Controller 2012, DPM 2010/2012, Operation Manager 2007/2012, etc.) • Office 2003/2007/2010/2013; Show less

  • Abeon Media
    • Nizhny Novgorod
    • Technical support engineer, System administrator
      • Mar 2010 - Nov 2010

      More than 40 customers ~ 600 PCs, 80 servers Remote administration of servers and computers (HelpDesk). - Installation, Configuring and Administration of Microsoft Windows Server: 2000, 2003, 2008 R2, Small Business Server. - Installation, Configuring and Administration of Microsoft Windows: 9x, Me, 2000, XP, Vista, 7even. - Installation, Configuring and Administration of: AD, DNS, DHCP. - Installation, Configuring and Administration of: ISA Server 2006, Forefront TMG 2010. - Virtualization: Microsoft Hyper-V Server 2008 R2, VMware Workstation, Sun VirtualBox. - Installation, Configuring and Administration of Office Suite (MS Office, Open Office, etc.) and special application. Experience of working with Clint-Bank applications , ERP-systems - Basic knowledge of Microsoft Exchange Server 2007, 2010. - Basic knowledge of MDaemon Mail Server for Windows - Security: Trend Micro (enterprise solutions), KIS, KAV, Dr. Web, Symantec, Avira, Avast, etc. - Firewalls and proxies: Forefront TMG 2010, ISA 2006, Kerio WinRoute, Traffic Inspector. - Remote administration: RDP, DameWare NT Utilities 6.0, Team Viewer. - Backup. - Working with Microsoft Dynamics CRM. - Working with Microsoft SharePoint Portal - Audit; - Hardware's knowledge - Configuring routers, active switches, etc. - High level of communication, - HelpDesk. Show less

Education

  • Nizhniy Novgorod State Technical Universitynamed after R.Y. Alekseev (NSTU)
    Engineer, Network and System Administration/Administrator
    2007 - 2012
  • Cisco Network Academy
    Cisco specialist, CCNA
    2010 - 2012
  • Center of learning languages «Lingva Academy», Pre-Intermediate
    Pre-Intermediate, Pre-Intermediate
    2012 - 2012

Community

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