South East Region Senior Performance Partner Nissan BUY@HOME

• Aug 2023 - Present

OEM Performance Manager For Nissan

• Jan 2022 - Oct 2023

Currently assigned to 43 Nissan dealerships as the primary point of contact for on-boarding, activation, process improvement, dealer website optimization, and monitoring of Nissan’s digital retailing. Provide coaching to both Nissan’s field managers and retailers as needed. Maintain retail best practices that create continuous improvement throughout the retail network. Serve as a subject matter expert on retail marketing strategies, tactics, and best practices to proactively provide support and… Show more Currently assigned to 43 Nissan dealerships as the primary point of contact for on-boarding, activation, process improvement, dealer website optimization, and monitoring of Nissan’s digital retailing. Provide coaching to both Nissan’s field managers and retailers as needed. Maintain retail best practices that create continuous improvement throughout the retail network. Serve as a subject matter expert on retail marketing strategies, tactics, and best practices to proactively provide support and guidance to Nissan dealers. Act as a liaison between dealership and various Nissan personnel. Coordinate with dealers to upgrade to DRIVE@HOME and SERVICE@HOME to drive clients and consumers back to the BUY@HOME digital store. A strategic business partner for Nissan BUY@HOME by leveraging relationships and program expertise in digital retailing. Achieved a 96 percent retention rate for 2022. Travel for regional meetings and store visits as needed.

Director Of Operations

• Sep 2017 - Dec 2021

Manage overall operations for family own, pharmaceutical regulatory affairs consultancy. Recruit staff and perform our duties, run payroll. Identify new business opportunities, develop marketing strategies, and manage relationships with customers and vendors. Manage budgets. Manage overall operations for family own, pharmaceutical regulatory affairs consultancy. Recruit staff and perform our duties, run payroll. Identify new business opportunities, develop marketing strategies, and manage relationships with customers and vendors. Manage budgets.

Northeast District Sales Manager

• May 2015 - May 2017

Responsible for new sales activities in a multi-state territory (Nine states from Delaware to New Vermont), focusing on growing market share. Use consultative sales approach to prospect, discover and close. Qualify prospects and advance customer relationships. Perform sales forecasting, market analysis and development of sales plans. Work collaboratively with Inside Sales and Account Management teams to grow sales and increase market share. Responsible for new sales activities in a multi-state territory (Nine states from Delaware to New Vermont), focusing on growing market share. Use consultative sales approach to prospect, discover and close. Qualify prospects and advance customer relationships. Perform sales forecasting, market analysis and development of sales plans. Work collaboratively with Inside Sales and Account Management teams to grow sales and increase market share.

Finance and Insurance Consultant

• May 2012 - May 2015

Short-term assignments to provide F&I coverage. Averaged 70 deals per month at maximum profitability and collectability. Short-term assignments to provide F&I coverage. Averaged 70 deals per month at maximum profitability and collectability.

Field Sales Specialist

• 2011 - 2012

Responsible for 11% customer base growth within assigned territory, utilizing a consultative sales approach of prospecting, discovery and closing. Cultivated and managed relationships with strategic distribution partners and dealerships to achieve sales goals. Performed needs assessment, structured custom deals and implemented ALLDATA software solutions. Responsible for 11% customer base growth within assigned territory, utilizing a consultative sales approach of prospecting, discovery and closing. Cultivated and managed relationships with strategic distribution partners and dealerships to achieve sales goals. Performed needs assessment, structured custom deals and implemented ALLDATA software solutions.

Finance Manager

• Jan 1996 - May 2011

Sold financing, credit, insurance aftermarket products and extended warranties to customers. Exceeded the minimum acceptable standards with regards to the sale of F&I products and financing. Submitted all documentation including E-contracting, E-applications and obtained approvals from finance sources. Complied with manufacturer’s programs, special rates, rebates, and incentives which are ever evolving. Trained salespeople in proper endorsement of F&I products and dealership financing… Show more Sold financing, credit, insurance aftermarket products and extended warranties to customers. Exceeded the minimum acceptable standards with regards to the sale of F&I products and financing. Submitted all documentation including E-contracting, E-applications and obtained approvals from finance sources. Complied with manufacturer’s programs, special rates, rebates, and incentives which are ever evolving. Trained salespeople in proper endorsement of F&I products and dealership financing. Converted cash deals to finance. Set up monthly forecasting in conjunction with the sales department forecasting. Use the forecast to establish monthly objectives. Meet those monthly objectives. Built relationships with new lending institutions to secure competitive interest rates and build finance programs. Managed, trained, and motivated the F&I management team.

Finance Manager

• 2009 - 2011

District Sales Manager

• Jan 2005 - Jan 2009

Over 4 years of software sales to automotive dealerships. Generated annual sales volume of $1.2 million. Sold DealerTrack Sales/F&I/Compliance and Digital Retailing Solutions to assigned independent and franchise dealerships. Over 4 years of software sales to automotive dealerships. Generated annual sales volume of $1.2 million. Sold DealerTrack Sales/F&I/Compliance and Digital Retailing Solutions to assigned independent and franchise dealerships.