CTE AAVTC Instructor

• Nov 2021 - Present

Communications Officer

• Dec 2019 - Nov 2021

Conference Planner

• Oct 2018 - Aug 2019

• Event Coordination o Oversee and facilitate all aspects of meeting planning from site selection, vendor negotiation, event registration, marketing, onsite staffing and post-event reporting o Event planning, design and production while managing all project delivery elements including the timeline for the event, within time limits and budget o Organize facilities and manage all event’s details such as decor, catering/snacks/meals, entertainment, transportation, securing of facilities, reservation of event/activity sites, invitee list, special guests, registrants, A/V equipment, promotional materials/swags, organizing workshops and room/space allocation, event set-up and take-down, etc., o Proactively handle any arising issues and troubleshoot any emerging problems on the event day o Maintaining a working relationship with vendors and venues. o Working alongside Committee Chairs, co-facilitates various event related committees as required. • Administrative o Create and manage budgets, invoices and receipts as requested, and track expenses for event budget reconciliation o Communicate all budget, space and vendor progress on a specified regular basis. o Develop and manage participant registration system, and work directly with registrants on problems, inquiries and accommodation of specific needs of conference attendees o Ensure compliance with TAMU youth programs compliance office, insurance, legal, health and safety obligations o Assist with the creation and sending of event marketing communications via email, web, print o Assist with the pre- and post – event evaluations and outcomes report o Creates a play book for event o Coordinates guest lists, food service arrangements, menu planning, decorative and table set up, nametags and staffing • Staff/ Volunteer Coordination o Co-facilitates volunteer committees as required o Specify staff requirements, delegate staff planning tasks and coordinate their activities Show less

Manager

• Dec 2014 - May 2019

Implemented innovative programs to increase employee loyalty and reduce turnover. Developed and rolled out new policies. Described product to customers and accurately explained details and care of merchandise. Politely assisted customers in person and via telephone. Communicated with vendors regarding back order availability, future inventory and special orders. Provided an elevated customer experience to generate a loyal clientèle. Coordinated and participated in promotional activities and trade shows. Proofed and approved production and printing drafts of promotional materials. Show less

Production Manager

• Aug 2012 - Dec 2014

Researched, Strategy & Marketing Plans – Research retailers, products, brands, and companies for new business opportunities. Prepared overall marketing plans for identified categories and territories and manage the implementation of these plans through the licensees. Assisted with the development of marketing materials, promotional events and licensing presentations that support the execution of our strategic direction and goals. Described product to customers and accurately explained details and care of merchandise. Show less

Bank Teller

• Jan 2011 - Jun 2012

Process standard teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies. Balance Automated Teller machines, Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) Process 25+ customer transactions per hour with extreme attention to detail. Selling and redeeming U.S. Savings Bonds applications to the Federal Reserve as needed. Respond to customer account inquiries Assisted with the training of 2 new tellers ensuring that they received a comprehensive education on proper banking policies. Show less