Erin Gafner, B.A., M.A.
Director, Project Management at Terakeet- Claim this Profile
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Bio
Experience
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Terakeet
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United States
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Marketing Services
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300 - 400 Employee
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Director, Project Management
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Aug 2021 - Present
Syracuse, New York, United States -Manage team of 8 Project Managers; oversee end-to-end digital marketing projects for 8 client accounts, ensuring KPIs align with client goals, which directly supports Terakeet’s goal of $100M ARR. -Establish and own project scope, KPI development, and analytics to identify operational inefficiencies; integrate process improvements that drive client retention for PM teams’ portfolio of accounts. Hire, onboard, and train new Project Managers to scale up and autonomously lead accounts… Show more -Manage team of 8 Project Managers; oversee end-to-end digital marketing projects for 8 client accounts, ensuring KPIs align with client goals, which directly supports Terakeet’s goal of $100M ARR. -Establish and own project scope, KPI development, and analytics to identify operational inefficiencies; integrate process improvements that drive client retention for PM teams’ portfolio of accounts. Hire, onboard, and train new Project Managers to scale up and autonomously lead accounts within 90 days. -Inject focus on employee engagement, coaching and performance management, which has resulted in a 90% employee retention rate within the Project Management Department. -Manage team portfolio of $33.2M in monthly revenue; lead PM for sales discovery and prospect workshops that supports and contributes to closing new business.
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Senior Project Manager
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Feb 2020 - Aug 2021
Syracuse, New York Area
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Chartway Credit Union
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United States
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Financial Services
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300 - 400 Employee
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Director of Digital Experience
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Dec 2018 - Sep 2019
Virginia Beach, Virginia
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Digital Marketing Manager
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Feb 2018 - Dec 2018
Virginia Beach, Virginia
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Atlantic Bay Mortgage Group
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United States
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Financial Services
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700 & Above Employee
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Social Media Training Specialist
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May 2016 - Dec 2017
Virginia Beach, Virginia
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Old Dominion University
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Higher Education
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700 & Above Employee
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Graduate Instructor
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Aug 2015 - May 2016
Norfolk, Virginia Area
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Davis Ad Agency
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United States
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Advertising Services
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1 - 100 Employee
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Social Media/PR Director
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Aug 2014 - Jul 2015
Virginia Beach, VA
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Sentara Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Experiential Marketing Specialist
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Oct 2012 - Dec 2013
Sentara Corporate
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Marketing Specialist
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Dec 2011 - Sep 2012
Pensacola, Florida Area
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Pinckney Hugo Group
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United States
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Advertising Services
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100 - 200 Employee
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Media Buyer
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Mar 2008 - Mar 2011
Syracuse, New York Area
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Education
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Old Dominion University
Master of Arts (MA), Lifespan and Digital Communication -
State University of New York College at Oswego
Bachelor of Arts (B.A.), Communication Studies