Erin Gafner, B.A., M.A.

Director, Project Management at Terakeet
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Contact Information
us****@****om
(386) 825-5501
Location
Syracuse, New York, United States, US

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Experience

    • United States
    • Marketing Services
    • 300 - 400 Employee
    • Director, Project Management
      • Aug 2021 - Present

      Syracuse, New York, United States -Manage team of 8 Project Managers; oversee end-to-end digital marketing projects for 8 client accounts, ensuring KPIs align with client goals, which directly supports Terakeet’s goal of $100M ARR. -Establish and own project scope, KPI development, and analytics to identify operational inefficiencies; integrate process improvements that drive client retention for PM teams’ portfolio of accounts. Hire, onboard, and train new Project Managers to scale up and autonomously lead accounts… Show more -Manage team of 8 Project Managers; oversee end-to-end digital marketing projects for 8 client accounts, ensuring KPIs align with client goals, which directly supports Terakeet’s goal of $100M ARR. -Establish and own project scope, KPI development, and analytics to identify operational inefficiencies; integrate process improvements that drive client retention for PM teams’ portfolio of accounts. Hire, onboard, and train new Project Managers to scale up and autonomously lead accounts within 90 days. -Inject focus on employee engagement, coaching and performance management, which has resulted in a 90% employee retention rate within the Project Management Department. -Manage team portfolio of $33.2M in monthly revenue; lead PM for sales discovery and prospect workshops that supports and contributes to closing new business.

    • Senior Project Manager
      • Feb 2020 - Aug 2021

      Syracuse, New York Area

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Director of Digital Experience
      • Dec 2018 - Sep 2019

      Virginia Beach, Virginia

    • Digital Marketing Manager
      • Feb 2018 - Dec 2018

      Virginia Beach, Virginia

    • United States
    • Financial Services
    • 700 & Above Employee
    • Social Media Training Specialist
      • May 2016 - Dec 2017

      Virginia Beach, Virginia

    • Higher Education
    • 700 & Above Employee
    • Graduate Instructor
      • Aug 2015 - May 2016

      Norfolk, Virginia Area

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Social Media/PR Director
      • Aug 2014 - Jul 2015

      Virginia Beach, VA

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Experiential Marketing Specialist
      • Oct 2012 - Dec 2013

      Sentara Corporate

    • Marketing Specialist
      • Dec 2011 - Sep 2012

      Pensacola, Florida Area

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Media Buyer
      • Mar 2008 - Mar 2011

      Syracuse, New York Area

Education

  • Old Dominion University
    Master of Arts (MA), Lifespan and Digital Communication
    2013 - 2018
  • State University of New York College at Oswego
    Bachelor of Arts (B.A.), Communication Studies
    2006 - 2008

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