Experience

Plassroom

• United Kingdom
• E-Learning Providers
• 1 - 100 Employee

• Co-Founder, Chief Product & Operations Officer

  • Oct 2020 - Present

  Plassroom is an online marketplace to connect teachers and students aged 0-16 years. We provide a comprehensive set of tools for teachers to create their own class content, list them on our store and conduct these engaging online live classes all on a single platform. Plassroom is an online marketplace to connect teachers and students aged 0-16 years. We provide a comprehensive set of tools for teachers to create their own class content, list them on our store and conduct these engaging online live classes all on a single platform.



Parenthood Ventures

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Founder Member

  • Oct 2022 - Present

  Parenthood Ventures is a founder ecosystem for ParentTech Parenthood Ventures is a founder ecosystem for ParentTech



PB Calligraphy

• London, England, United Kingdom

• Professional Calligrapher and Engraver

  • Aug 2020 - Present

  Calligrapher, Stationery Designer and Watercolor Artist. I make handmade pieces as well as digital artwork for personal gifts, wedding stationery, corporate events, branding and logo design for companies. Luxury brands I have had the honour to work with include Tiffany & Co, Louis Vuitton, Penhaligons, Stella McCartney, Aesop Skincare etc. Please see some of my work on Instagram at @pb_calligraphy. Calligrapher, Stationery Designer and Watercolor Artist. I make handmade pieces as well as digital artwork for personal gifts, wedding stationery, corporate events, branding and logo design for companies. Luxury brands I have had the honour to work with include Tiffany & Co, Louis Vuitton, Penhaligons, Stella McCartney, Aesop Skincare etc. Please see some of my work on Instagram at @pb_calligraphy.



The Little Lions

• China
• Education Administration Programs
• 1 - 100 Employee

• Management Team - Education

  • Jul 2018 - Oct 2020

  I lead a team of vibrant individuals with a passion for children and teaching in China. My team of local Chinese and British teachers and I have fun learning each other's culture and language and effective teaching principles and methods. We are also constantly innovating as we want to provide the best learning through play to the children in The Little Lions. During the COVID lockdown in China, I assisted the company in taking our educational product offerings from fully offline to fully online within the span of a week. I was responsible in designing the entire course for online classes and was involved in the production of cartoon animations in house. We have also designed and planned logistics to deliver educational boxes that provided tools for parents and children to use in conjunction with their online courses. On a regular basis, I conduct product development work for our education offering, customer relationship management alongside our sales force, business analysis for management, resource planning, maintenance of the website and app etc. I also set up a network of recruiters and advertise job roles and conduct the first level interviews for any prospective teachers. I help and inspire the management team on the people aspect of things eg. team building, staff management, career progression etc. as I do believe that the people are the business. On a daily basis, I manage daily operations of the education team of 2 stores in the same city, and a franchise store in a separate province. This includes resource planning, class operations, health and safety monitoring, procurement, event management and execution, training of new and existing staff etc. I stand in as replacement teachers of classes as and when needed, and train staff through observing my classes as well. We have a partnership with the University of Greenwich in conducting training for our staff on early years knowledge. Show less



Maxis

• Malaysia
• Telecommunications
• 700 & Above Employee

• Business Manager, CEO's Office

  • Jan 2017 - Jun 2018

  Key point of contact to the CEO; which includes managing the CEO's engagement with externals and employees and daily meetings, involved in strategic and business operation matters, quarterly board preparation, presentation preparation for the CEO and managing the Investor Committee which approves spend and revenue impacting matters in the company.

• Management Associate

  • Jan 2015 - Dec 2016

  A competitive and intensive management training programme.Jul 16 - Dec 16 Business Impact - Attached to the Consumer Business - Postpaid Acquisition team- Mainly focused on building NeXT, a Maxis branded device and service proposition. This included ideating product concept, commercial and business case building, presenting and obtaining necessary financial approvals from management, technical solution planning, marketing strategy and sales readiness for launch. After launch, to monitor sales and stock levels and to execute strategies to achieve business KPIs.Jan 16 - Jun 16 Operational Excellence- Attached to the Sales and Service Channel Revenue Management and Business Planning team as a Business Analyst- Conducted subject specific business performance analysis, presentation preparation to senior management team, daily reporting and dashboard creation to automate reports- Attended dealer briefings for new product launchesJul 15 - Dec 15 Technical Expertise- Attached to the ISD-Go To Market (Consumer - Prepaid and Postpaid) team as a Tech Business Analyst- Key point of contact to a change request or product launch; includes requirement gathering from business, technical feasibility assessment to our technical platforms, timeline planning, monitoring development stages, testing in a controlled and open environment and working with different stakeholders to ensure smoothness post launch.Jan 15 - Jun 15 Customer Intimacy - Attached to Maxis contact centre (including call, live chat and social media) and to retail centre - Provided customer support, conducted sales and suggested innovative process improvement methods to improve current processes. Ran product knowledge and operational briefing to retail staff on a weekly basis.Other side activities within the programme include organisation of knowledge sharing sessions and involvement in CSR. Show less



Nadine Wong & Co Solicitors

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Legal Assistant

  • Jun 2014 - Sep 2014

  Managed family and immigration files during my summer internship here. Daily tasks included communication with client and courts (especially the UK and Chinese courts), translation, letters of advice and drafting applications to the courts. Managed family and immigration files during my summer internship here. Daily tasks included communication with client and courts (especially the UK and Chinese courts), translation, letters of advice and drafting applications to the courts.