Experience

North Central Michigan College

• Higher Education
• 100 - 200 Employee

• Information Technology Intern

  • May 2021 - Present

  Petoskey, Michigan, United States



Northern Michigan Sports Medicine Center

• Physical Therapy Aide

  • Nov 2018 - May 2021

  Cheboygan, MI



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Mar 2017 - Aug 2018

  Mount Pleasant, South Carolina


Johnson Service Group, Inc.
• United States
• Staffing and Recruiting
• 400 - 500 Employee
• Temporary Administrative Assistant

  • Jan 2016 - Feb 2017


Medical University of South Carolina

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Precertification Specialist

  • Jul 2010 - Aug 2015

  Charleston, South Carolina Area • Analyzes patient financial data, collects payments, and resolves delinquent accounts. • Maintains advanced knowledge of insurance contracts, service locations, specialties, and services provided. • Assist patients and physicians in establishing or obtaining adequate funding for services rendered. • Ensures patients are informed of financial liability prior to performing procedures and/or surgeries. • Work with state funded grants and contracts. • Review denials and update… Show more • Analyzes patient financial data, collects payments, and resolves delinquent accounts. • Maintains advanced knowledge of insurance contracts, service locations, specialties, and services provided. • Assist patients and physicians in establishing or obtaining adequate funding for services rendered. • Ensures patients are informed of financial liability prior to performing procedures and/or surgeries. • Work with state funded grants and contracts. • Review denials and update UMA/MUHA system with accurate reimbursement information. • Initiates and completes pre-certification/authorization for services provided for both inpatient procedures and document the information into the appropriate systems and designated fields. • Serves as a resource to other MUSC entities rendering services regarding patient insurance benefits. • Documents daily to reflect information secured on behalf of the patient in the appropriate systems. Show less



DocuTeam Inc

• Billing Manager

  • 2004 - 2010

  • Effectively resolves customer complaints and account discrepancies • Creates new contracts and modifies existing contracts in OMD database • Responsible for invoicing new and existing contracts in efficient and timely manner • Provides complex reporting/spreadsheets as requested by customers/Sales professionals • Post ACH payments received from leasing companies to open invoices • Handles all payment reconciliation between leasing companies and customer open accounts… Show more • Effectively resolves customer complaints and account discrepancies • Creates new contracts and modifies existing contracts in OMD database • Responsible for invoicing new and existing contracts in efficient and timely manner • Provides complex reporting/spreadsheets as requested by customers/Sales professionals • Post ACH payments received from leasing companies to open invoices • Handles all payment reconciliation between leasing companies and customer open accounts receivable • Reports directly to the Director of Operations concerning current status of the Billing Department, directly overseeing two employees daily activities • Responsible for daily, weekly, and end of the month reports reconciling accounts and clearing up billing issues • Assists the Credit Manager in collection activities concerning invoice accuracy and outstanding balance reconciliation • Assists the Inside & Outside Sales Departments with customer leads and potential sales opportunities • Manages the training of new employees as well as tracking employee productivity Show less