Experience

Open Up Resources

• United States
• Education Administration Programs
• 1 - 100 Employee

• Software Engineer

  • Jun 2021 - Present



Self-employed

• Software Developer

  • Jun 2019 - Jun 2021

  I develop and maintain 'Next Up', the first full-featured podcast alarm clock app for iOS. I troubleshoot, resolve bugs, and provide technical support while continuing to expand functionality. Next Up has been featured as an editor's pick on the App Store as well as on Lifehacker.com I develop and maintain 'Next Up', the first full-featured podcast alarm clock app for iOS. I troubleshoot, resolve bugs, and provide technical support while continuing to expand functionality. Next Up has been featured as an editor's pick on the App Store as well as on Lifehacker.com



OpenMC

• Chicago, Il

• Software Developer

  • Jun 2018 - Aug 2018

  Developed a Python-based graphic interface for visualizing and manipulating plot slices within open-source Monte Carlo particle transport simulation software. The work was directed by the software's creator, a former professor of mine. Developed a Python-based graphic interface for visualizing and manipulating plot slices within open-source Monte Carlo particle transport simulation software. The work was directed by the software's creator, a former professor of mine.



Vivid Seats

• United States
• Technology, Information and Internet
• 400 - 500 Employee

• Fulfillment Analyst

  • Dec 2016 - Jan 2018

  Effected major improvements in high-risk ticket order fulfillment via the development of documents, tools, and processes for tracking orders across multiple poorly-integrated databases and programs. Performed basic MySQL queries in support of these goals. Invoiced and fulfilled thousands of orders. Responsible for pricing real and speculative inventory against competitive live markets.

• Online Support Specialist

  • Aug 2016 - Dec 2016

  Responded to increasingly higher-level customer concerns and requests. Regularly interacted with six or more customers simultaneously via live chat and email services both in-office and remotely.



Providence Health & Services

• Hospitals and Health Care
• 700 & Above Employee

• Patient Verification Specialist

  • May 2015 - May 2016

  Deciphered the complex medical precertification requirements and verified accurate insurance documentation for scheduled and emergent hospital surgeries throughout multiple facilities. Worked closely with providers' offices and insurance representatives to ensure authorization compliance in order to prevent claim denials and minimize out of pocket patient costs. A continual top performer in both volume and accuracy. Developed my own system of account tracking, in order to monitor daily and weekly progress towards assigned targets and personal goals. Show less

• Access Services Specialist

  • Nov 2013 - May 2015

  Deduced and resolved order qualification errors responsible for uncollected revenue. Was the first to catch a technical glitch that caused over $70,000 of unverified claims to be prematurely sent out in a single day.Worked directly with doctors, patients, providers, and insurance companies to verify that every detail of the contractual medical necessity and authorization requirements were exactly met. Consulted multiple systems for technical data, including electronic patient charts such as those found in EPIC. Show less



All Hands Volunteers (Now All Hands and Hearts)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Logistics Coordinator

  • Jan 2013 - Jul 2013

  Managed the inventory, appropriation, and maintenance of tools, materials, vehicles, and equipment used in the gutting and mold treatment of over 100 hurricane-damaged homes in Long Island. Supported the project field coordinator as needed by scheduling work based on an ever-fluctuating balance of beneficiary need, and volunteer, personnel, and asset availability. Also managed beneficiary relations and recorded volunteer and worksite data in various systems as necessary. Assisted the Project Director in the organization and execution of special assignments and ancillary projects. Personally led teams of volunteers through various stages of the clean-up and mold treatment of storm damaged homes. Show less



All Hands Volunteers (Now All Hands and Hearts)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Project Coordinator

  • 2011 - 2012

  Managed all aspects of the organization’s manual rubble removal, demolition, and heavy machinery programs in the wake of the 2010 earthquake. Also provided general project support in the form of volunteer supervision, logistics, and emergency management.Overhauled relevant beneficiary and worksite databases, prepared and oversaw a comprehensive beneficiary follow-up survey, and produced an exhaustive, data-rich final analysis of the debris programs’ impact and shortcomings. Also created a manual for future debris-oriented projects. Show less

• Volunteer Program Lead

  • Mar 2010 - Apr 2011

  Managed operational logistics and maintenance of two Bobcat skid steers; worked with other team leaders and project coordinators to identify and prioritize the needs of various projects that required the machines’ assistance.Trained Haitian and international volunteers in the safe operation and care of the machines, and personally led teams in tasks such as removal of rubble and demolition of damaged buildings.Worked with various other projects, including school construction, manual demolition, temporary housing fabrication, and local volunteer mentorships. Show less