Experience

Zeemac Vehicle Acquisition & Fleet Services

• Canada
• Automotive
• 1 - 100 Employee

• Lead Account Manager

  • Jun 2012 - Present

• Marketing & Customer Relations Manager

  • May 2011 - Jun 2012

  Engage our customers via the social web, advertising, and an understanding of what our customer’s need. Maintaining relationships with our customer's and build relationships with new clients. I am responsible for Internet research for our team, monitoring and maintaining Analytics.

• Service Manager

  • Jun 2007 - Apr 2011

  Responsible for all area's of the Service Department, dealing with our customer's day-to-day, problem solving for our customer's vehicles, payroll for Service staff, building team relationships within our department. Effectively handling all internal and external calls, and time management within the Service Department, Loaner vehicle co-ordination. Maintaining a very good relationship with all of our Vendor's.

• Billing Clerk/Marketing (Service Department)

  • May 1997 - Jun 2007

  Responsible for all billing in the service department, internal and external calls, payroll, loaner vehicle co-ordinator, assisting and advising customers on repairs, invoicing. Building and maintaining relationships with our customers. Part-time marketing, advertising of the company, website developement and maintenance.



Zephyr Lincoln Mercury

• 130 West Broadway, Vancouver, BC Canada

• Billing Clerk (Service Department)

  • Oct 1991 - May 1997

  Switchboard operator, responsible for all billing in the service department, internal and external calls, payroll, loaner vehicle co-ordinator, explaining of invoices and payment transactions. Switchboard operator, responsible for all billing in the service department, internal and external calls, payroll, loaner vehicle co-ordinator, explaining of invoices and payment transactions.