Adesanya Jeffrey JIKIEMI, ACMI
Night Auditor at Residence Inn by Marriott Aberdeen- Claim this Profile
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Bio
Obianuju Onyia-Iheji
Jeff has been an amazing and outstanding colleague since I met him at RGU in 2022. He is smart, hardworking, and very flexible. I like that he is always able to see and analyse things from different points of view, which is very important in both professional and personal aspects of life. Keep it up Jeff.
Albert Seraphin
I strongly recommend Jeffrey Adesanya for any professional endeavor he chooses to pursue. During our time working together at Radisson Blu Hotel in Ikeja, Lagos, Nigeria, I had the privilege of witnessing his exceptional skills, unwavering dedication, and significant contributions to both guest and staff experiences, ultimately leading to the organization's success. Jeffrey possesses a remarkable skill set, particularly excelling in customer service. His ability to efficiently manage appointments, address guest queries, and provide effective solutions not only improved client relations but also elevated the hotel's reputation for excellence. He demonstrated impressive proficiency in handling day-to-day office needs, showcasing strong technical and administrative competence. In addition to his administrative capabilities, Jeffrey assumed leadership roles within the organization, serving as a Human Resource Coordinator and Executive Assistant to the General Manager. In these positions, he exhibited remarkable interpersonal skills, professionalism, and adeptness in handling complex responsibilities with finesse. Furthermore, Jeffrey displayed commendable proficiency in the food and beverage sector, characterized by meticulous attention to detail and an unwavering commitment to ensuring a delightful experience for guests. One of Jeffrey's most commendable traits is his relentless pursuit of personal and professional growth. He actively sought opportunities for training and development, demonstrating a deep-seated desire to excel and contribute significantly in any role he undertakes. In conclusion, Jeffrey Adesanya possesses a versatile skill set and a genuine passion for excellence. He not only possesses the requisite skills and qualifications for success but also brings determination and enthusiasm that sets him apart as an outstanding professional. I strongly recommend him for any role where his expertise and dedication will undoubtedly make a significant and positive impact.
Obianuju Onyia-Iheji
Jeff has been an amazing and outstanding colleague since I met him at RGU in 2022. He is smart, hardworking, and very flexible. I like that he is always able to see and analyse things from different points of view, which is very important in both professional and personal aspects of life. Keep it up Jeff.
Albert Seraphin
I strongly recommend Jeffrey Adesanya for any professional endeavor he chooses to pursue. During our time working together at Radisson Blu Hotel in Ikeja, Lagos, Nigeria, I had the privilege of witnessing his exceptional skills, unwavering dedication, and significant contributions to both guest and staff experiences, ultimately leading to the organization's success. Jeffrey possesses a remarkable skill set, particularly excelling in customer service. His ability to efficiently manage appointments, address guest queries, and provide effective solutions not only improved client relations but also elevated the hotel's reputation for excellence. He demonstrated impressive proficiency in handling day-to-day office needs, showcasing strong technical and administrative competence. In addition to his administrative capabilities, Jeffrey assumed leadership roles within the organization, serving as a Human Resource Coordinator and Executive Assistant to the General Manager. In these positions, he exhibited remarkable interpersonal skills, professionalism, and adeptness in handling complex responsibilities with finesse. Furthermore, Jeffrey displayed commendable proficiency in the food and beverage sector, characterized by meticulous attention to detail and an unwavering commitment to ensuring a delightful experience for guests. One of Jeffrey's most commendable traits is his relentless pursuit of personal and professional growth. He actively sought opportunities for training and development, demonstrating a deep-seated desire to excel and contribute significantly in any role he undertakes. In conclusion, Jeffrey Adesanya possesses a versatile skill set and a genuine passion for excellence. He not only possesses the requisite skills and qualifications for success but also brings determination and enthusiasm that sets him apart as an outstanding professional. I strongly recommend him for any role where his expertise and dedication will undoubtedly make a significant and positive impact.
Obianuju Onyia-Iheji
Jeff has been an amazing and outstanding colleague since I met him at RGU in 2022. He is smart, hardworking, and very flexible. I like that he is always able to see and analyse things from different points of view, which is very important in both professional and personal aspects of life. Keep it up Jeff.
Albert Seraphin
I strongly recommend Jeffrey Adesanya for any professional endeavor he chooses to pursue. During our time working together at Radisson Blu Hotel in Ikeja, Lagos, Nigeria, I had the privilege of witnessing his exceptional skills, unwavering dedication, and significant contributions to both guest and staff experiences, ultimately leading to the organization's success. Jeffrey possesses a remarkable skill set, particularly excelling in customer service. His ability to efficiently manage appointments, address guest queries, and provide effective solutions not only improved client relations but also elevated the hotel's reputation for excellence. He demonstrated impressive proficiency in handling day-to-day office needs, showcasing strong technical and administrative competence. In addition to his administrative capabilities, Jeffrey assumed leadership roles within the organization, serving as a Human Resource Coordinator and Executive Assistant to the General Manager. In these positions, he exhibited remarkable interpersonal skills, professionalism, and adeptness in handling complex responsibilities with finesse. Furthermore, Jeffrey displayed commendable proficiency in the food and beverage sector, characterized by meticulous attention to detail and an unwavering commitment to ensuring a delightful experience for guests. One of Jeffrey's most commendable traits is his relentless pursuit of personal and professional growth. He actively sought opportunities for training and development, demonstrating a deep-seated desire to excel and contribute significantly in any role he undertakes. In conclusion, Jeffrey Adesanya possesses a versatile skill set and a genuine passion for excellence. He not only possesses the requisite skills and qualifications for success but also brings determination and enthusiasm that sets him apart as an outstanding professional. I strongly recommend him for any role where his expertise and dedication will undoubtedly make a significant and positive impact.
Obianuju Onyia-Iheji
Jeff has been an amazing and outstanding colleague since I met him at RGU in 2022. He is smart, hardworking, and very flexible. I like that he is always able to see and analyse things from different points of view, which is very important in both professional and personal aspects of life. Keep it up Jeff.
Albert Seraphin
I strongly recommend Jeffrey Adesanya for any professional endeavor he chooses to pursue. During our time working together at Radisson Blu Hotel in Ikeja, Lagos, Nigeria, I had the privilege of witnessing his exceptional skills, unwavering dedication, and significant contributions to both guest and staff experiences, ultimately leading to the organization's success. Jeffrey possesses a remarkable skill set, particularly excelling in customer service. His ability to efficiently manage appointments, address guest queries, and provide effective solutions not only improved client relations but also elevated the hotel's reputation for excellence. He demonstrated impressive proficiency in handling day-to-day office needs, showcasing strong technical and administrative competence. In addition to his administrative capabilities, Jeffrey assumed leadership roles within the organization, serving as a Human Resource Coordinator and Executive Assistant to the General Manager. In these positions, he exhibited remarkable interpersonal skills, professionalism, and adeptness in handling complex responsibilities with finesse. Furthermore, Jeffrey displayed commendable proficiency in the food and beverage sector, characterized by meticulous attention to detail and an unwavering commitment to ensuring a delightful experience for guests. One of Jeffrey's most commendable traits is his relentless pursuit of personal and professional growth. He actively sought opportunities for training and development, demonstrating a deep-seated desire to excel and contribute significantly in any role he undertakes. In conclusion, Jeffrey Adesanya possesses a versatile skill set and a genuine passion for excellence. He not only possesses the requisite skills and qualifications for success but also brings determination and enthusiasm that sets him apart as an outstanding professional. I strongly recommend him for any role where his expertise and dedication will undoubtedly make a significant and positive impact.
Credentials
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Accident and Incident Investigation and Reporting Procedure - Europe - Q1 2023
Marriott InternationalFeb, 2023- Nov, 2024 -
Departmental Health and Safety Folder Training - Europe - Q1 2023
Marriott InternationalFeb, 2023- Nov, 2024 -
Loyalty - All Associates
Lobster InkFeb, 2023- Nov, 2024 -
Personal Protective Equipment and Face Coverings - Europe - Q1 2023
Marriott InternationalFeb, 2023- Nov, 2024 -
Shaping Service - Beyond the Basics
Residence Inn by MarriottFeb, 2023- Nov, 2024 -
Shaping Service - Getting to Know Residence Inn
Residence Inn by MarriottFeb, 2023- Nov, 2024 -
Shaping Service - New Hire Welcome
Residence Inn by MarriottFeb, 2023- Nov, 2024 -
Shaping Service - Service Essentials
Residence Inn by MarriottFeb, 2023- Nov, 2024 -
2022 - Recognize and Respond: Human Trafficking Overview
Marriott InternationalJan, 2023- Nov, 2024 -
2022 Information Security and Protection Training (ISPT)
Marriott InternationalJan, 2023- Nov, 2024 -
Digital Transformation Insights: Operations, Quality, & Social Responsibility
Marriott InternationalJan, 2023- Nov, 2024 -
GDPR - General Data Protection Regulation Overview
Marriott InternationalJan, 2023- Nov, 2024 -
Learning the Basics (EMPOWER Reservations)
Marriott InternationalJan, 2023- Nov, 2024 -
Marriott Bonvoy - Where Can We Take You?
Marriott InternationalJan, 2023- Nov, 2024 -
Recognize and Respond: Human Trafficking Non-Management Scenarios
Marriott InternationalJan, 2023- Nov, 2024 -
Recognize and Respond: Preventing Human Trafficking
Marriott InternationalJan, 2023- Nov, 2024 -
Risk Management: Fire Safety - What You Need To Know
Marriott InternationalJan, 2023- Nov, 2024 -
Chartered Management Institute, Affiliate Member
Chartered Management InstituteNov, 2022- Nov, 2024 -
Exercise tips for hospitality workers
TypsyApr, 2022- Nov, 2024 -
DELIGHT THE GUEST - HANDLING THE GUEST COMPLAINTS
Radisson Hotel GroupMay, 2021- Nov, 2024 -
INTRODUCTION TO LEADERSHIP
TypsyJan, 2021- Nov, 2024 -
LEADING & MOTIVATING TEAMS
TypsyJan, 2021- Nov, 2024 -
Social Value Training for Sustainable Workplace Team
7/7 PEP BRIDGE CONSULTOct, 2020- Nov, 2024 -
Business Recovery and Re-Opening
Radisson Hotel GroupMay, 2020- Nov, 2024 -
EVALUATION IN HUMANITARIAN SETTINGS
UNICEFMay, 2020- Nov, 2024 -
SIX SIGMA and the ORGANIZATION (Advanced)
CourseraMay, 2020- Nov, 2024 -
FOOD ALLERGY
Food Standards AgencyApr, 2020- Nov, 2024 -
Introduction to WASH
UNICEFApr, 2020- Nov, 2024 -
Let's Break the Chain of COVID-19 Infection
Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU)Apr, 2020- Nov, 2024 -
CORONAVIRUS - What you need to know
AlisonMar, 2020- Nov, 2024 -
EXECUTIVE ASSISTANT SKILLS
AlisonMar, 2020- Nov, 2024 -
Excel Formulas and Functions
UdemyMar, 2020- Nov, 2024 -
[2020] THE COMPLETE MANAGEMENT SKILLS CERTIFICATION COURSE
Eazl by UdemyMar, 2020- Nov, 2024 -
Certificate of Completion - TEA MASTERING
J.T. Ronnefeldt KGFeb, 2020- Nov, 2024 -
Effective communication with staff
TypsyFeb, 2020- Nov, 2024 -
Yes I Can!
Radisson Hotel GroupFeb, 2020- Nov, 2024 -
Learning GDPR
LinkedInDec, 2019- Nov, 2024 -
LinkedIn Learning Highlights: Business Strategy and Analysis
LinkedInDec, 2019- Nov, 2024 -
General Data Protection Regulation (GDPR)
AlisonNov, 2019- Nov, 2024 -
Information Security and Data Privacy Awareness
Radisson Hotel GroupNov, 2019- Nov, 2024 -
Introduction to Quality Management - Revised 2018
AlisonNov, 2019- Nov, 2024 -
ROSTERING MANAGEMENT
TypsyNov, 2019- Nov, 2024 -
Responsible Business Overview
radissonNov, 2019- Nov, 2024 -
TakeCare Certification
Marriott InternationalNov, 2019- Nov, 2024 -
KITCHEN/FOOD AND BEVERAGE/HOUSEKEEPING/LAUNDRY APPLICATION ON HACCP, HAZARD & CONTAMINATION
DiverseyOct, 2019- Nov, 2024 -
AU 2063 ASPIRATIONS CHAMPION CERTIFICATE
African UnionOct, 2019- Nov, 2024 -
Google Digital Skills for Africa
GoogleOct, 2019- Nov, 2024 -
Hospitality Management Studies - Hotel Operations - Revised
AlisonOct, 2019- Nov, 2024 -
Introduction to hospitality management
TypsyOct, 2019- Nov, 2024 -
Radisson Rewards Member Recognition & Delivery of In-Hotel Member Benefits
Radisson Hotel Group - Learning LinkAug, 2019- Nov, 2024 -
FIRE PREVENTION AND BASIC FIRE FIGHTING TECHNIQUES
Lagos State Fire ServiceJul, 2019- Nov, 2024 -
Radisson Blu Brand Immersion
Radisson Hotel GroupMay, 2019- Nov, 2024 -
REMY MARTIN COGNAC & SUPERIOR COCKTAILS
REMY MARTINSep, 2018- Nov, 2024 -
YES I CAN! TRAINING
Radisson Hotel GroupMay, 2018- Nov, 2024 -
BARON PHILIPPE DE ROTHSCHILD WINE TRAINING
DiageoFeb, 2018- Nov, 2024 -
BACARDI-MARTINI BRANDS
DiageoJan, 2018- Nov, 2024 -
WELCOME TO LOBSTERINK
Lobster InkDec, 2017- Nov, 2024 -
Problem Solving: Determining and Building Your Strengths - Legacy
Marriott InternationalApr, 2017- Nov, 2024 -
Information Security and Protection Training (ISPT) - eLearning 2017
Marriott InternationalMar, 2017- Nov, 2024 -
2019 Global Anti-Corruption
Marriott HotelsFeb, 2017- Nov, 2024 -
Developing Strong Customer Relationships - Legacy
Marriott HotelsFeb, 2017- Nov, 2024 -
Harrassment Prevention Training for Non-Managers (eLearning)
Marriott HotelsFeb, 2017- Nov, 2024 -
Listening To Your Customers
Marriott HotelsFeb, 2017- Nov, 2024 -
Welcome to myLearning
Marriott HotelsJan, 2017- Nov, 2024 -
Your Role in Preventing Human Trafficking: Recognize the Signs
Marriott InternationalJan, 2017- Nov, 2024 -
LEVEL 1 FOUNDATION BARISTA TRAINING COURSE - CERTIFICATE OF MERIT
Kaldi Africa Ltd.Jan, 2017- Nov, 2024 -
Certificate Of Appreciation - PRE-OPENING TEAM
Renaissance Lagos Ikeja HotelNov, 2016- Nov, 2024 -
ADVANCE HUMAN RESOURCES - CERTIFICATE OF TRAINING
CONNECTIUM WORKPLACEOct, 2015- Nov, 2024 -
TRIPADVISOR 2019 CERTIFICATE OF EXCELLENCE
TripadvisorJan, 2019- Nov, 2024
Experience
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Residence Inn by Marriott Aberdeen
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United Kingdom
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Hospitality
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1 - 100 Employee
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Night Auditor
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Dec 2022 - Present
Performing a night audit using a property management system (PMS) Checking in and checking out guests Monitoring the hotel and reporting any accidents or incidents to the manager Processing cash, cheques, credit, and debit card payments as well as room charges Providing services as needed and responding to guests’ inquiries Performing a night audit using a property management system (PMS) Checking in and checking out guests Monitoring the hotel and reporting any accidents or incidents to the manager Processing cash, cheques, credit, and debit card payments as well as room charges Providing services as needed and responding to guests’ inquiries
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Six by Nico
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United Kingdom
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Restaurants
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1 - 100 Employee
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Food & Beverage Team Member
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Nov 2022 - Feb 2023
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Shiji ReviewPro
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Spain
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Hospitality
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100 - 200 Employee
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ReviewPro Expert
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Nov 2018 - Aug 2022
Responds to all guests feedbacks Tracking the Hotel's Global Review Index (GRI), Guest Satisfaction Survey (GSS) etc Updating the Management on Overall Experience Score (OES) Create response platform for HODs Collating the reviews and communicating them to the management for investigative and action measures. Responds to all guests feedbacks Tracking the Hotel's Global Review Index (GRI), Guest Satisfaction Survey (GSS) etc Updating the Management on Overall Experience Score (OES) Create response platform for HODs Collating the reviews and communicating them to the management for investigative and action measures.
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Tripadvisor
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United States
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Software Development
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700 & Above Employee
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TripAdvisor Expert
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Nov 2018 - Aug 2022
Responds to all guests feedbacks Collating the reviews and communicating them to the management for investigative and corrective measures. Responds to all guests feedbacks Collating the reviews and communicating them to the management for investigative and corrective measures.
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Google
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United States
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Software Development
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700 & Above Employee
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Google My Business Expert
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Nov 2018 - Aug 2022
Responding to all guests feedback Collating the reviews and communicating them to the management for investigative and action measures. Responding to all guests feedback Collating the reviews and communicating them to the management for investigative and action measures.
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Radisson Blu Lagos Ikeja
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Nigeria
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Hospitality
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1 - 100 Employee
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Duty Manager | Quality Champion | Staff Ambassador | Personal Assistant to General Manager
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Oct 2018 - Aug 2022
Assisting and giving full administrative and secretarial support to the General Manager. Duty Manager Quality Champion Staff Ambassador Guests Feedbacks/Reviews Expert (TripAdvisor, ReviewPro, Google Business & Booking.com) Rostering all HODs for Manager On Duty (MOD) Support Trainer Standard Global Services (SGS) Champion COVID19 Guidelines Champion Onboarding Expert Author - Radisson Blu Ikeja Associate Onboarding HandBook Guest Relations Support Assisting and giving full administrative and secretarial support to the General Manager. Duty Manager Quality Champion Staff Ambassador Guests Feedbacks/Reviews Expert (TripAdvisor, ReviewPro, Google Business & Booking.com) Rostering all HODs for Manager On Duty (MOD) Support Trainer Standard Global Services (SGS) Champion COVID19 Guidelines Champion Onboarding Expert Author - Radisson Blu Ikeja Associate Onboarding HandBook Guest Relations Support
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SGS
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Switzerland
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Professional Services
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700 & Above Employee
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SGS Champion
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Oct 2020 - Jul 2021
Cleaning and Disinfection Audit exercise Cleaning and Disinfection Audit exercise
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Radisson Blu
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Belgium
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Hospitality
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700 & Above Employee
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Housekeeping Cross-training
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Apr 2021 - Apr 2021
Cross Training to garner Basic Housekeeping Experience Cross Training to garner Basic Housekeeping Experience
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Radisson Blu
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Belgium
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Hospitality
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700 & Above Employee
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HUMAN RESOURCES COORDINATOR
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Mar 2018 - Sep 2018
Assist with recruitment, maintain employee records, assist with payroll processing and provide administrative support to all employees. Assist with recruitment, maintain employee records, assist with payroll processing and provide administrative support to all employees.
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Renaissance Hotels
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United States
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Hospitality
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700 & Above Employee
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Food & Beverage Service Experience
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Oct 2016 - Feb 2018
Providing excellent service to ensure guest satisfaction. Taking guests' orders and delivering food and beverages. Making menu recommendations, answering questions, and sharing additional information. IN-ROOM DINING PROFESSIONAL Delivering the best room service (food & beverage) to guests. Taking guests' orders and delivering food and beverages. ALL DAY DINING (IYERU OKIN BUFFET RESTAURANT) EXPERIENCE Providing excellent wait service to ensure satisfaction. Taking guest orders and delivering food and beverages. Making menu recommendations, answering questions, and sharing additional information with restaurant patrons. BARISTA (CHOCO LATTĒ) Preparing and serving a variety of coffee drinks, along with pastries. Promotes coffee consumption by educating guests, selling coffee and coffee grinding, and brewing experience. BARTENDER (R.BAR) Preparing alcoholic or non-alcoholic beverages for guests. Assessing guests' needs and preferences and making recommendations. Interacting with guests and taking orders. BANQUET SUPPORT Selling of the hotel facilities to potential guests, also setting up of meeting rooms for events/ guests requirements. Show less
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DealDey Limited
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Nigeria
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Technology, Information and Internet
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100 - 200 Employee
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Merchant Acquisition, Product and Client Relationship Manager
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Jun 2015 - Mar 2016
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Home Royal Ltd
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Lagos, Nigeria
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Manager
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Sep 2013 - May 2015
Importers Suppliers and Sales of Goods like Souvenirs, Stationery, Gifts, Home, Decors, Health etc Market survey. Quality benchmarking. Importers Suppliers and Sales of Goods like Souvenirs, Stationery, Gifts, Home, Decors, Health etc Market survey. Quality benchmarking.
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National Youth Service Corps
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700 & Above Employee
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National Youth Service Corps - Kogi State Government, Lokoja Local Government
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Jul 2012 - Jul 2013
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Lagos State Government
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Nigeria
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Government Administration
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700 & Above Employee
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Computer Analyst
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Oct 2010 - Feb 2012
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Zenith Global Merchant Ltd
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Lagos, Nigeria
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Field Operations Supervisor
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Oct 2009 - Sep 2010
- Logistics - Private Sector Participation - Lagos state Waste Management Agency - Logistics - Private Sector Participation - Lagos state Waste Management Agency
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Lagos State Government
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Nigeria
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Government Administration
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700 & Above Employee
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Project Manager & CEO
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Feb 2009 - Apr 2009
Executed Drainage Contract awarded by Lagos State Ministry of Environment - Office of Drainage System 9 weeks project Executed Drainage Contract awarded by Lagos State Ministry of Environment - Office of Drainage System 9 weeks project
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Lagos State Government
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Nigeria
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Government Administration
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700 & Above Employee
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Computer Engineer
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Mar 2007 - Oct 2007
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Education
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2022 - 2023
Robert Gordon University
Masters, Business, Management, Marketing, and Related Support Services -
2017 - 2020
IRGIB-Africa University
Bachelor of Business Administration, Management of International Relations -
2002 - 2007
Olabisi Onabanjo University(O.O.U)
Bachelor's degree, Computer Science
Community
