Experience

The TEAM Companies, LLC

• United States
• Advertising Services
• 100 - 200 Employee

• Human Resources and Payroll Manager

  • Apr 2017 - Present

  Burbank, CA Served as interim Head of Human Resources during company sale, allowing for a smooth organizational change and minimizing employee turnover. Managed HRIS and company policies during major expansion in payroll and operations during 400% increase in headcount growth within two years. Researched and implemented workshare programs in over thirty states, according to EEOC guidelines for reduced hours of non-exempt employees. Championed culture and engagement initiatives, such as planning… Show more Served as interim Head of Human Resources during company sale, allowing for a smooth organizational change and minimizing employee turnover. Managed HRIS and company policies during major expansion in payroll and operations during 400% increase in headcount growth within two years. Researched and implemented workshare programs in over thirty states, according to EEOC guidelines for reduced hours of non-exempt employees. Championed culture and engagement initiatives, such as planning bi-annual health and wellness fairs, and developing employee resource groups. Overhauled Senior Management leadership training, promoting emotional intelligence and situational coaching, resulting in 100% certification. Integral in devising Leave of Absence training program for managers in order to mitigate risk and maintain compliance per state. six months Directed annual 401K plan audit for five years, resulting in total company compliance with average completion of three weeks before deadline. Modernized compliance training and certification programs by creating a virtual, self-guided experience and implementing a DE&I module. Established international HR and Payroll Department two weeks before deadline in partnership with Senior Management and finance.

• Human Resources & Payroll Administrator

  • May 2012 - Apr 2017

  Burbank, California, United States Researched and developed employee training modules, including multi-state harassment training, resulting in 100% compliance within 30 days. Developed and implemented a modernized new hire orientation program to promote company culture, policies, and expectations in six weeks. Implemented revised on-boarding and exit training and processes, bringing these processes to 100% state compliance and mitigating risk. Analyzed benefit plan data to reduce company cost by 15%, while decreasing… Show more Researched and developed employee training modules, including multi-state harassment training, resulting in 100% compliance within 30 days. Developed and implemented a modernized new hire orientation program to promote company culture, policies, and expectations in six weeks. Implemented revised on-boarding and exit training and processes, bringing these processes to 100% state compliance and mitigating risk. Analyzed benefit plan data to reduce company cost by 15%, while decreasing employee turnover by 10%, in a quarterly period. Decreased overall costs by 42% by analyzing and architecting build out of HRIS and the following systems: annual performance review and compensation management, complete full-suite benefit automatization, recruitment and on-boarding, and personal 401K management. Directed annual open enrollment preparation and administration of new and revised benefit programs, analyzing data to resolve discrepancies. Partnered with Accounting by providing bi-weekly payroll reports, PTO accruals, reconciliations, and quarterly wage, earning and tax reports. Processed and verified bi-weekly payroll for over 200 employees across five states, maintaining 100% compliance with local laws. Coordinated and consulted with employees on workers compensation and ergonomic assessments in compliance with ADA. Oversaw recruitment lifecycle of all employees from onboarding, benefit enrollment, compliance training, LOAs, to exit. Conducted 401K campaigns by partnering with vendors and increasing enrollment in young adults by 75%.



Flappers Comedy Club

• Performing Arts
• 1 - 100 Employee

• Controller / Office Manager

  • Jun 2010 - May 2012

  Burbank, CA Designed standard operating procedures in conjunction with workforce planning and compliance with labor laws ahead of 80% company growth. Collaborated with department heads to ensure efficient operations by drafting employee handbooks and policies within a three month period. Increased revenue by 30% in the first year by implementing employee incentivisation programs to identify, source, and book new talent. Co-developed, planned, and executed corporate meetings, lunches, and special… Show more Designed standard operating procedures in conjunction with workforce planning and compliance with labor laws ahead of 80% company growth. Collaborated with department heads to ensure efficient operations by drafting employee handbooks and policies within a three month period. Increased revenue by 30% in the first year by implementing employee incentivisation programs to identify, source, and book new talent. Co-developed, planned, and executed corporate meetings, lunches, and special events, planning for groups of 100+ attendees. Reduced turnover by 25% in a one-year period by designing and implementing conflict resolution training and performance improvement plans. Conducted bi-weekly payroll for over sixty employees across two locations in accordance with California labor codes, maintaining 100% compliance. Oversaw daily accounting operations, including accounting and accounts payable/receivable in compliance with financial policies and procedures. Contributed to overall financial health of a start-up company by identifying, suggesting, and implementing ongoing best-practices improvements. Analyzed compensation data in preparation for quarterly budget meetings to coordinate resource planning in partnership with CEO and CFO. Office management duties include office supply inventory management, supervising facilities maintenance, and health and fire inspections. Recruited, on-boarded, and trained new hires in a six-week period during an 800% increase in staffing growth. Show less



RBNutt Enterprises, Inc

• Co-President

  • Jul 1994 - Jan 2011

  Los Angeles, California, United States Oversee payroll, invoicing and accounts payable, calendar, travel arrangements. Liason to company accountant and legal. Integral in company start-up founded 1994. Developed Virtual Assistant Division in 2007.



EMG The Management Group

• Virtual Administrative Assistant to Realtor and Property Management Group

  • Sep 2007 - Jun 2010



Today's Insurance Solutions

• Virtual Executive Assistant to Chief Director of Operations

  • Sep 2007 - May 2010

  Specialized in Virtual Office Management, acting from a remote location. Responsible for merging and updating Client Management Systems. Assisted in completing paperless automation, through the use of Cloud Computing via internet programs. Provided personal assistance to Chief Director of Operations through scheduling, creating appointments, coordinate meetings, answering phones, and handling basic office duties. Submitted pertinent documents to insurance companies and lien holders, in… Show more Specialized in Virtual Office Management, acting from a remote location. Responsible for merging and updating Client Management Systems. Assisted in completing paperless automation, through the use of Cloud Computing via internet programs. Provided personal assistance to Chief Director of Operations through scheduling, creating appointments, coordinate meetings, answering phones, and handling basic office duties. Submitted pertinent documents to insurance companies and lien holders, in accordance with Florida Insurance Association regulations. Show less



El Paso Therapy Services, Inc

• Executive Administrative Assistant

  • Jun 1992 - Jul 1995

  Supervised, trained, and evaluated subordinate management and supervisory staff of three physical therapy clinics. Coordinated and directed budget, as well as budget preparation. Assisted in the opening of two clinics in compliance with Texas Medicare and OSHA laws and guidelines, including Medicare surveys. Assisted in the development of an employee policy, as well as procedure manuals and training handbooks. Responsible for recruiting, interviewing, and hiring new staff. Responsible for… Show more Supervised, trained, and evaluated subordinate management and supervisory staff of three physical therapy clinics. Coordinated and directed budget, as well as budget preparation. Assisted in the opening of two clinics in compliance with Texas Medicare and OSHA laws and guidelines, including Medicare surveys. Assisted in the development of an employee policy, as well as procedure manuals and training handbooks. Responsible for recruiting, interviewing, and hiring new staff. Responsible for coordinating and conducting personnel evaluations, implementing training programs, and establishing wage incentives. Handled administration of all company benefits, including health care and benefits.

• Office Manager

  • Mar 1989 - Jun 1992

  Supervised and created schedules for six physical therapy aides and two junior support staff members. Responsible for the maintenance of medical records, billing, payment schedules and collections. Oversaw the compliance with current Worker's Compensation, Medicare, Champus, and personal insurance laws. Conducted routine administrative functions, including daily deposits and distribution of mail. Created a new position for physical therapy aide supervisor. Created log for maintenance of monthly… Show more Supervised and created schedules for six physical therapy aides and two junior support staff members. Responsible for the maintenance of medical records, billing, payment schedules and collections. Oversaw the compliance with current Worker's Compensation, Medicare, Champus, and personal insurance laws. Conducted routine administrative functions, including daily deposits and distribution of mail. Created a new position for physical therapy aide supervisor. Created log for maintenance of monthly Worker's Compensation summaries to be submitted to insurance companies in compliance with new laws. Instrumental in the design of new administrative office.



Sierra Medical Center Hospital

• Cashier/Receptionist

  • Mar 1987 - Jun 1989

  Scheduled in-patient and outpatient appointments. Maintained medical records and employee time cards. Organized weekly physical therapy aide work schedules, administrative reports critical in month-end and year-end closing operations. Maintained department compliance with in line with standards of Risk Management/Quality Assurance and JCAHO. Supervised medical transcription. Responsible for taking and posting payments received in office and by mail. Batched payments and balanced accounts… Show more Scheduled in-patient and outpatient appointments. Maintained medical records and employee time cards. Organized weekly physical therapy aide work schedules, administrative reports critical in month-end and year-end closing operations. Maintained department compliance with in line with standards of Risk Management/Quality Assurance and JCAHO. Supervised medical transcription. Responsible for taking and posting payments received in office and by mail. Batched payments and balanced accounts daily. A Show less



M Medical Supply

• Billing Clerk

  • May 1981 - Mar 1987

  Sold medical equipment and scheduled deliveries of supplies. Answered and routed phone calls to appropriate departments. Sent statements to private pay customers. Verified payment from insurance companies. Sent out HCFA-1500 forms to insurance companies. Assisted other clerks in billing (Medicare, Veterans Administration, etc).