Presales Manager

• Sep 2021 - Present

Information Technology Consultant

• May 2020 - Aug 2021

Develop strategic relationships with customers to become a trusted consultant for Collaboration (On-premise, /UCaaS, and CCaaS), Networking, and Datacenter solutions. Conducted PoC, demonstrated application/product demos, and delivered solution presentations. Prepared optimized Bill of Materials (BoM), Solution documents, Scope of Work (SoWs), to ensure smooth handover of customer’s requirement and clear expectation to the Project Delivery team. Worked on RFPs for Government institutions/projects, enterprise solutions for SME & Enterprise organizations around Networking, Datacenter, Compute, Storage, Virtualization, Unified communication and, Audio-Video solutions. Provided solutions to one of the largest banks in the world, one of the biggest e-commerce players in the world and, software and application development organizations. Collaborated with OEM’s like DELL, CISCO, HP, Checkpoint, AVAYA, Sonicwall, etc. Worked together with value-added distributors like Ingram Micro, Brightstar, Inflow, Redington, etc. Show less

Technology Consultant

• Dec 2016 - Mar 2020

Articulate technology and solutions to position AGC’s business offerings. Attend business meetings with potential customers to determine the customer ask and pain areas and prepare best in class technology solutions. Understand underlying business risks of customer environment and build solutions offerings to help mitigate the issues of customers. Provide technical assistance and guidance during the sales process in consultation with internal and external teams. Articulate technology and solutions to position AGC’s business offerings. Attend business meetings with potential customers to determine the customer ask and pain areas and prepare best in class technology solutions. Understand underlying business risks of customer environment and build solutions offerings to help mitigate the issues of customers. Provide technical assistance and guidance during the sales process in consultation with internal and external teams.

Consultant

• Aug 2013 - Mar 2014

My role was to help Amazon.UK customer's to get a pleasant experience while shopping with Amazon. I used to resolve their queries, problems by replying them via Emails and Chats. My role was to help Amazon.UK customer's to get a pleasant experience while shopping with Amazon. I used to resolve their queries, problems by replying them via Emails and Chats.