KyLee Hardy

Sr. Customer Growth Marketing Specialist at SimpliSafe
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston

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Experience

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Sr. Customer Growth Marketing Specialist
      • Jun 2023 - Present

    • United States
    • Consumer Services
    • 300 - 400 Employee
    • Associate Manager, Lifecycle & CRM
      • Feb 2022 - Present

    • Sr. Coordinator, Lifecycle & CRM
      • Jun 2021 - Present

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Digital Marketing Strategist
      • Feb 2021 - May 2021

    • United States
    • Consumer Goods
    • 1 - 100 Employee
    • Brand Marketing Coordinator
      • May 2019 - Nov 2020

      Managed strategy and calendar for all social initiatives, including campaign launches, product pushes as well as ambassador story telling Wrote all copy and oversaw creative development for monthly website updates and emails, as well as managing and planning the email calendar Managed all influencer relations including, the procurement of visual and written content, contract negotiations, and event appearances Led blog strategy, content planning and implementation of blogs on the website Show less

    • Retail
    • 700 & Above Employee
    • Loyalty Marketing Specialist
      • Jan 2019 - Apr 2019

      Managed the calendar, scheduling, and execution of Peet’s email campaigns for Loyalty and Retail audiences Led end-to-end campaign setup and testing for all Loyalty campaigns across email, in-app messaging, and push notifications Reported on seasonal marketing campaign performances and loyalty metrics Supported launch of mobile order ahead with in-app promotions, store testing, and email campaigns Led creative development for Loyalty campaigns, including briefing in email, site and POP creative, as well as copywriting for in-app notifications Show less

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sports Marketing Coordinator
      • Oct 2018 - Jan 2019

      Assisted athlete sponsorship agreements across the three sporting categoriesSupported communications surrounding events with agencies and internal teamsWorked with internal partners to create product lists and sample collection for athletes as needed for video and photoshoots, media interviews, expeditions, event appearances, competitions, etc.Coordinated local events with retail locations

    • Retail Marketing Coordinator
      • Jul 2017 - Oct 2018

      Assisted in creating and executing marketing campaigns with corporate partners and external agenciesSupported the development of seasonal marketing programs and paid social to engage customers with retail activationsDeveloped store traffic driving initiatives, and built recommendations for future programsSupported all individual store Facebook pages, to promote new product, run giveaways and drive local traffic to their storeSupported the launch of new retail locations using marketing tactics, paid social, direct mail and eventsCoordinated and assisted production for seasonal catalog mailers Show less

    • Marketing Contractor
      • Jan 2017 - Jul 2017

      • Support Marketing and PR teams with merchandising product• Track, collect, and file media clippings to help drive towards performance objectives

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Visual Associate
      • Sep 2014 - Jul 2017

      Drove sales conversion by engaging customers with superior service and attention to their unique needs Ability to multi-task in stressful situations involving multiple customer and store demands, while maintaining a professional and calm demeanor Helped maintain store appearance and cultivate an inviting atmosphere Recognized as the top performing Sales Associate during holiday season 2014, and consistently meet and exceeded sales. Drove sales conversion by engaging customers with superior service and attention to their unique needs Ability to multi-task in stressful situations involving multiple customer and store demands, while maintaining a professional and calm demeanor Helped maintain store appearance and cultivate an inviting atmosphere Recognized as the top performing Sales Associate during holiday season 2014, and consistently meet and exceeded sales.

  • Warehouse XI
    • Cambridge, Ma
    • Marketing & Socail Media Intern
      • May 2016 - Sep 2016

      Created visually stimulating social media posts to market a relatively unknown event space Set up and executed event space tours which ultimately lead to an increase in applicants and revenue Designed marketing fliers for event promotion Managed all administrative tasks from scheduling tours to answering customer inquires Created visually stimulating social media posts to market a relatively unknown event space Set up and executed event space tours which ultimately lead to an increase in applicants and revenue Designed marketing fliers for event promotion Managed all administrative tasks from scheduling tours to answering customer inquires

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Visual Display Intern
      • Aug 2015 - Dec 2015

      Responsible for assisting in the development, implementation and the production of the store displays to pull in organic consumer traffic into the store Supported the visual team with all elements of the store display including windows, signage, shelf uppers and jewelry cases Responsible for assisting in the development, implementation and the production of the store displays to pull in organic consumer traffic into the store Supported the visual team with all elements of the store display including windows, signage, shelf uppers and jewelry cases

    • Event Producer
      • Jul 2013 - Aug 2013

      • Lead the creative design for the holiday display paintings and life size installations. • Supported overall planning and art direction for the holiday light display, spanning across the Cambria Pines Lodge event space. • Lead the creative design for the holiday display paintings and life size installations. • Supported overall planning and art direction for the holiday light display, spanning across the Cambria Pines Lodge event space.

    • Barista
      • Aug 2010 - Aug 2013

      Managed and Trained employees Developed strong customer service skills Managed and Trained employees Developed strong customer service skills

Education

  • Lesley University
    Bachelor of Business Administration (B.B.A.), Minor in Fine Art and Art History
  • Suffolk University
    Tuscan Summer Study Abroad Program for credit, Painting and Art History in Florence, Venice and Rome

Community

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