Experience

Great Lakes Medical Imaging

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Urology Registration Assistant Manager

  • Aug 2019 - Present



Elizabeth Mast Graphic Design

• Buffalo/Niagara, New York Area

• Freelance Graphic Designer

  • 2010 - Present

  Grege Studios, Buffalo, NY • Logo Design, 2017 Eventide Framing, Buffalo, NY • Logo Design, 2016 CMG Productions, Rochester, NY • Red Wings DVD Box Set Jacket, 2010 Magic Genie Carpet Cleaning, Buffalo, NY • Logo Design, 2010 Grege Studios, Buffalo, NY • Logo Design, 2017 Eventide Framing, Buffalo, NY • Logo Design, 2016 CMG Productions, Rochester, NY • Red Wings DVD Box Set Jacket, 2010 Magic Genie Carpet Cleaning, Buffalo, NY • Logo Design, 2010



GENERAL PHYSICIAN, P.C.

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Patient Communications Representative

  • Apr 2018 - Aug 2019

  Great Lakes Cardiovascular is the name of our cardiology group, which handles a wide range of heart-related issues, including congenital heart conditions, valve disorders, coronary artery disease. With world-renown providers as well as advanced facilities and equipment, Great Lakes Cardiovascular provides the premier cardiovascular care in Western New York. • Identify calls that need to be escalated to clinical staff and route appropriately in a timely manner • Document medication refill and test result requests • Develop strong working knowledge of Cardiology provider practices to accurately handle patient calls • Enter patient demographic information and schedule patient appointments • Retrieve calls from hospitals and coordinate inpatient consults with covering physician • Answer calls from referring providers to facilitate same day, next day appointments • Interact with patients, co-workers, providers and management in courteous and respectful manner • Engage Cardiology Team Lead and/or Office Manager on complicated patient phone calls Show less



Kohl's

• United States
• Retail
• 700 & Above Employee

• Customer Service

  • Nov 2017 - Apr 2018

  Kohl’s is a retail corporate company who’s focus lies on the customer and their families. Through their product line as well as associate interactions they strive for creativity, inspiration, happiness and the ability to say yes we can to customers. • Work one on one with customers in a pleasant courteous manner to address their needs from returns, payments, price adjustments to complaints • Communicate with corporate to address issues not solvable in store. • Ensure clean and orderly work station every evening at close. • Ensure proper cash handling, solicited customers for email information for corporate POS system, credit card sign up and satisfaction survey completion Show less



Eventide Framing

• Buffalo/Niagara, New York Area

• Owner

  • Mar 2016 - Jan 2018

  Eventide Framing is a small custom frame shop based out of Buffalo, NY dedicated to bringing you archival framing focused on the preservation of your art and your needs as a customer. • Created company branding, web design and print material. • Worked with vendors to assure best quality for budgeted price of materials. • Oversaw each project from client contact to completion. • Collaborated with clients to create an aesthetically pleasing display to suit their design needs. • Specialized in archival museum quality custom framing. Show less



Buffalo Big Print Color Lab

• Buffalo/Niagara, New York Area

• Creative Director/ Print Specialist

  • May 2011 - Mar 2017

  Located in the heart of Buffalo’s historic Allentown district, Buffalo Big Print specializes in display and fine art printing and finishing for artists, photographers, designers, architects and museums. • Organized and participated in the design, printing and finishing of displays for the new Delaware North Headquarters. • Assisted the post production of Hadley Exhibit’s 10ft panels for the Smithsonian Museum Presidential Exhibition including mounting to Sintra Board and laminating each panel. • Managed design, printing and post production of award plaques for National Buffalo Wing Festival’s Hall of Flame (2011 - 2016). • Managed multiple (10+) creative display projects at once using thorough knowledge of design and layout, typography, color management, strategic planning and effective communication. • Worked post production, finishing printed materials with mounting to various substrates, laminating (cold press), cutting and scoring. Scale of projects ranged from 5”x7” cards to 10’ panels. • Evaluated projects, quoted clients, ordered materials, worked with vendors to ensure cost effectiveness. • Managed large format printing on commercial grade and fine art museum material. Show less



Michaels Stores

• Retail
• 700 & Above Employee

• Professional Framer

  • Jun 2008 - Jun 2011

  The Michaels Companies, Inc. is North America's largest specialty provider of arts, crafts, framing, floral, wall décor, and seasonal merchandise for the hobbyist and do-it-yourself home decorator. • Worked one on one with customers to create the perfect design and fit for the customer’s framing needs • Worked with vendors to order framing supplies. • Ensured clean and orderly work station every evening at close. • Called clients to notify of completed framed projects. • Arranged floor merchandise on company pictures and maintained all company signage, ensuring correct sales price was reflected. • Assisted on truck days, organizing shipments, stocking the floor and maintaining company stockroom according to corporate standards. • Ensured proper cash handling, solicited customers for email information for corporate POS system and monthly newsletter. Show less



Quoteagious

• Graphic Designer

  • May 2010 - Oct 2010

  • Created digital content by combining a quote with an appropriate stock image. • Worked with sets grouped in bundles of 10 or more to form motivational quote packs. • Worked to display each motivational quote to it's fullest potential. • Created digital content by combining a quote with an appropriate stock image. • Worked with sets grouped in bundles of 10 or more to form motivational quote packs. • Worked to display each motivational quote to it's fullest potential.