Jennifer Otepka

Director Of Operations at 621 Productions, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Apex, North Carolina, United States, US

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Experience

    • United States
    • Media Production
    • 1 - 100 Employee
    • Director Of Operations
      • Jan 2009 - Present

      - Video Production - Video Editing - Media Transfers & Restoration - Photography - Video Production - Video Editing - Media Transfers & Restoration - Photography

    • United States
    • Retail
    • 700 & Above Employee
    • Executive Team Leader Service And Engagement
      • Mar 2019 - Jun 2020

    • United States
    • Retail
    • 700 & Above Employee
    • Manager
      • Apr 2012 - Mar 2019

      - Oversee and grow a successful, multi-million dollar business by driving sales and customer service -Managed multiple locations at once overseeing over 75 employees- Develop and lead a team both store and district level. [barista to shift, shift to ASM, ASM to SM, including store managers in training.]- Understand and manage P&L - Create and maintain schedules - Maintain inventory and inventory pars- Promote and carry out marketing strategies and sales promotions on a weekly basis- Create and achieve sales goals and communicate to team.- Interview hire and train new applicants- Maintain store cleanliness- Grow YOY sales in a remote location- Maintain above standard customer connections and store operation numbers while making human connections.- Store Manager Trainer for both internal and external hires.- IPLD (In Place Leadership Development for DM) 2017/2018 Show less

    • Assistant Manager
      • Sep 2011 - Mar 2012

    • Shift Supervisor
      • Apr 2008 - Sep 2011

      • Followed Starbucks operational policies procedures including cash management.• Assisted with new partner training.• Contributed to a positive team environment.• Lead beverage repeatable routine and Playbook roll out. • Worked with store manager to exhibit behaviors to create a "Seed Store" for district around playbook.

    • Barista
      • Aug 2006 - Apr 2008

Education

  • Stockton University
    Business Administration and Management, General
    2007 - 2009
  • Arizona State University
    Organizational Leadership
    2015 - 2021
  • Kaplan University
    Associate's degree, Business Administration and Management, General
    2010 - 2012

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