Experience

Kin's Farm Market

• Canada
• Retail
• 1 - 100 Employee

• Territory Sales Manager

  • Nov 2019 - Apr 2020

  • Target potentials customers and assess opportunities for sales (B2B, B2C, etc)• Prepare, review, analyze and present business reviews and sales reports• Meet and exceed projected sales goals – increase customer count, average spending, gross margin and contribution• Monitor the company’s industry competitors, new products, market conditions and market trends in the retail produce industry• Study and analyze store performance reports, discussing action plan/initiatives with the Operations Team to improve store performance and efficiency• Analyze the stores ordering, pricing, quality checking and inventory control, to fit overall company gods

• Territory Sales Manager

  • Nov 2019 - Apr 2020



COBS Bread

• Canada
• Food and Beverage Services
• 400 - 500 Employee

• Brand Manager

  • Feb 2018 - May 2019

  • Managed all aspects of the bakery stores (Team, Financial, Products, Waste and Sales) • Responsible for ordering and receiving products • Ensured employees are following proper standard operating procedures and appropriate workload • Ensured that all equipment’s are in excellent working conditions • Responsible for recruitment and selection, retention, staff development and termination procedures • Managed schedules and payroll • Explained to the sales team new campaigns and merchandising • Increased by 20% of bakery sales per month



IKEA Group

• Italy
• Design Services
• 1 - 100 Employee

• Production Manager

  • Feb 2017 - Feb 2018

  • Manage a 17+ team of co-workers in the restaurant • Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards • Responsible for ordering and receiving food products • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs • Make employment and termination decisions including interviewing, hiring, evaluating and disciplining as appropriate • Provide orientation of company and department rules, policies and procedures and oversee training of new co-workers • Attends all scheduled employee meetings and brings suggestions for improvement • Co-worker schedule as required by anticipated business activity while ensuring that all positions are staffed when and as needed • Execute action plan for the restaurant to support business plan goals, sales/gross profit developments and manage controllable costs and waste • Provide visitors with a positive shopping experience by ensuring customer convenience standards



Liberty Homes

• United States
• Construction
• 1 - 100 Employee

• Construction Site Support

  • Jul 2015 - Dec 2016

  • Created a well- structured routine for each job, remained focus on time management and efficiency to accomplish the job schedule for each day • Recruited to give support and assist carpenters, drywall workers, cement finishers, and roofers. Load and unload building materials and move materials towards working areas. Erect concrete forms, scaffolding and ramps • Use the Forklift to decrease time and people when load and unload materials • Demonstrated ability to perform check list of all apartments and Town houses in an efficient way. Included recycling wasted materials (metal, carbon paper, and plastic)



Carmen Steffens

• United States
• Retail

• Regional Retail Sales Manager

  • Feb 2014 - Apr 2015

  • Managed and opened 5 Carmen Steffens stores cross Sao Paulo, Brazil; • Floor sales leadership, supervised 30+ associates, financial control, marketing, and customer service • Continually surpassed sales goals in every store, best sales associate award in Brazil, won one of the sales associate under my team • Increased market share, by start-up a new store, which involved coordinated, set-up, recruiting, selection of products, launch, marketing, and achieved sales goals in the first month



Santander Bank

• United States
• Financial Services

• Sales Manager

  • May 2012 - Dec 2013

  • Recruited to perform sales of corporate credit cards and benefits cards among the large accounts clients in the Sao Paulo, State territory • Reached sales targets and increased clients, by performing a polished presentation and a well-constructed proposal, after investigating the needs of each company, focusing in perceiving the best way to close the deal, including negotiating rates • Received an award for exceeding company’s targets • Recruited to perform sales of corporate credit cards and benefits cards among the large accounts clients in the Sao Paulo, State territory • Reached sales targets and increased clients, by performing a polished presentation and a well-constructed proposal, after investigating the needs of each company, focusing in perceiving the best way to close the deal, including negotiating rates • Received an award for exceeding company’s targets



Claro Brasil

• Brazil
• Telecommunications
• 700 & Above Employee

• Channel Sales Manager

  • Feb 2010 - May 2012

  Unimed is a health insurance company that is the biggest medical cooperation in the world and in Brazil, providing health services for more than 20 million clients. • Sold corporate health insurance plans to businesses, including presentations and proposals of the services provided by the company to the potential customers • Reached sales set targets and increased base of clients, with polished presentations and proposals, after investigating the needs of each company, focusing in perceiving the best way to close the deal, including negotiating rates



Unimed do Brasil

• Brazil
• Wellness and Fitness Services
• 700 & Above Employee

• Sales Manager

  • Feb 2008 - Feb 2010

  • Sold corporate health insurance plans to large companies, including presentations and proposals of the services provided by the company to the potential customers • Reached sales set targets and increased base of clients, with polished presentations and proposals, after investigating the needs of each company, focusing in perceiving the best way to close the deal, including negotiating rates • Sold corporate health insurance plans to large companies, including presentations and proposals of the services provided by the company to the potential customers • Reached sales set targets and increased base of clients, with polished presentations and proposals, after investigating the needs of each company, focusing in perceiving the best way to close the deal, including negotiating rates



Virgin Active

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Operational Manager

  • May 2004 - Nov 2007

  Virgin Active is the world’s leading health club with 273 clubs in 10 countries. • Site management, responsible for procedures of safety, health within the company • Developed a 32% reduction in fixed and operating costs by creating control over the selling of tanning service and fitness clothes offered, reducing and avoiding the purchase of unnecessary materials and consumer goods, by implementing a quality control among the associates and inserted awareness of the team on water conservation, and reasonable usage of electric power • Increased customer satisfaction by training associates and compiled customer satisfaction surveys • Recruited and managed an effective team



Itau

• Portugal
• Restaurants
• 400 - 500 Employee

• Duty Manager

  • Mar 2001 - Mar 2004

  Itau Bank is a financial institution group that has 90,300 employees and present in 18 countries. • Recruited to open new territory by including new retails in the bank network and increase the client's base of the financial credit for individuals • Analyzed financial credit to individuals and negotiate rates • Increased the client's base in the assigned territory by 22% • Built a strong relationship with existing retails, managing to open more space to the product's market share, and creating new relationship with new retails