Logan Penland
Director Of Information Technology at Chetola Resort & Conference Center- Claim this Profile
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Bio
Erik Lanier
I have a background in computer and information technologies and I am confident in using Logan for my computer work that I don't have the time for or, when the situation calls for it, the skill-set to do the job. I appreciate his professionalism and great customer relations skills.
BJ Maynard
I interviewed Logan as my replacement at Geeks at Work. Throughout the interview processes, Logan was able to be very professional and intuitive to what it would take to not only manage the store and employees but knew what the company was after in a manager. I was not able to train him for any decent amount of time but after I left, Logan took the position by the horns and made it his own. Logan made great improvements to the shop. He thought outside the box and made Geeks at Work a place that continued to succeed. He was not afraid to dial in procedures, expand into Linux as the OS for customers, or maintain a decent inventory of needed hardware. He expanded into areas where others had failed and he succeeded in them.
Erik Lanier
I have a background in computer and information technologies and I am confident in using Logan for my computer work that I don't have the time for or, when the situation calls for it, the skill-set to do the job. I appreciate his professionalism and great customer relations skills.
BJ Maynard
I interviewed Logan as my replacement at Geeks at Work. Throughout the interview processes, Logan was able to be very professional and intuitive to what it would take to not only manage the store and employees but knew what the company was after in a manager. I was not able to train him for any decent amount of time but after I left, Logan took the position by the horns and made it his own. Logan made great improvements to the shop. He thought outside the box and made Geeks at Work a place that continued to succeed. He was not afraid to dial in procedures, expand into Linux as the OS for customers, or maintain a decent inventory of needed hardware. He expanded into areas where others had failed and he succeeded in them.
Erik Lanier
I have a background in computer and information technologies and I am confident in using Logan for my computer work that I don't have the time for or, when the situation calls for it, the skill-set to do the job. I appreciate his professionalism and great customer relations skills.
BJ Maynard
I interviewed Logan as my replacement at Geeks at Work. Throughout the interview processes, Logan was able to be very professional and intuitive to what it would take to not only manage the store and employees but knew what the company was after in a manager. I was not able to train him for any decent amount of time but after I left, Logan took the position by the horns and made it his own. Logan made great improvements to the shop. He thought outside the box and made Geeks at Work a place that continued to succeed. He was not afraid to dial in procedures, expand into Linux as the OS for customers, or maintain a decent inventory of needed hardware. He expanded into areas where others had failed and he succeeded in them.
Erik Lanier
I have a background in computer and information technologies and I am confident in using Logan for my computer work that I don't have the time for or, when the situation calls for it, the skill-set to do the job. I appreciate his professionalism and great customer relations skills.
BJ Maynard
I interviewed Logan as my replacement at Geeks at Work. Throughout the interview processes, Logan was able to be very professional and intuitive to what it would take to not only manage the store and employees but knew what the company was after in a manager. I was not able to train him for any decent amount of time but after I left, Logan took the position by the horns and made it his own. Logan made great improvements to the shop. He thought outside the box and made Geeks at Work a place that continued to succeed. He was not afraid to dial in procedures, expand into Linux as the OS for customers, or maintain a decent inventory of needed hardware. He expanded into areas where others had failed and he succeeded in them.
Experience
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Chetola Resort & Conference Center
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United States
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Hospitality
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1 - 100 Employee
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Director Of Information Technology
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Jun 2022 - Present
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Automated Systems Design, Inc.
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United States
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IT Services and IT Consulting
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700 & Above Employee
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IT Project Manager
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May 2019 - Jun 2022
- Coordinated, scheduled and executed projects with clients, ASDtechnicians, account managers, accounting, and management toensure the success of each project.- Proactively approached problems and worked on solutions as theywere presented, providing updates in a timely manner to investedparties and using relevant data to reduce problems in future projects.- Tracked expenses, materials, and labor associated with the projectsvia weekly reports.- Remained organized, tracked deliverables, created reports andproject timelines to ensure milestones were met.- Facilitated communication and scheduled kick-off meetings betweeninstallers, clients, and internal departments.- Projects included access control, CCTV, networks, VOIP, legacy phone systems, IT infastructure upgrades/repair, burglar alarms, Retail POS and various IT related systems.- Since 2019, worked remotely both solo and in a team based setting
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Assistant IT Director
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Mar 2016 - Jan 2019
- Led contract operations for companies such as Wal-Mart, McDonalds, and Walgreens wherein tasks included pulling cable, IPTV, surveillance installations, rack & stack, and IT infrastructure conversions.- Designed and installed IT infrastructure solutions related to PC/server hardware, security surveillance, wireless P2P/P2MP networks and wired networks for various commercial and residential clientele.- Developed client relations by seeking after new opportunities and providing sought after services.- Responsible for all staff matters including hiring, training, scheduling, performance reviews, and payroll.- Initiated changes to improve the business: Services, Sale/Advertising Strategies, Store Layout, and Inventory
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Store Supervisor
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Oct 2013 - Mar 2016
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Senoir Sales Associate
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May 2006 - Nov 2013
• Engaged with customers on the sales floor, creating a friendly environment and assisting with any needs they had.• Maintained consistent stock in all sections of the store while ensuring organization.• Performed a multitude of roles from customer service, cashier, quality assurance and entrusted with management responsibilities such as training.- Awarded the individual 2013 Best of the Best Award for Superior Customer Relations in Watauga County, North Carolina representing Goodwill Industries
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Owner - Freelance Computer Technician
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Jan 2006 - Oct 2013
Diagnosed client’s personal computers, electronic devices, and proposed solutionsProvided consistent communication with clients to ensure the final result of each job met or exceeded expectationsEducated clients about preventive maintenance to avoid issues with technical programs, electronic applications, and computer hardwarePerformed repairs and maintenance within customer’s homes or businesses’ while maintaining professional demeanor Diagnosed client’s personal computers, electronic devices, and proposed solutionsProvided consistent communication with clients to ensure the final result of each job met or exceeded expectationsEducated clients about preventive maintenance to avoid issues with technical programs, electronic applications, and computer hardwarePerformed repairs and maintenance within customer’s homes or businesses’ while maintaining professional demeanor
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Education
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CCC&TI
Associate of Arts (A.A.), Computer and Information Systems
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