Experience

Byggfakta Group

• Sweden
• IT Services and IT Consulting
• 1 - 100 Employee

• UKI Group Chief Operating Officer

  • Aug 2022 - Present

  Responsible for the strategy and efficient service delivery of Marketing, People Operations, IT, Legal and Facilities across our three UKI Group businesses. Doing more with less - and better, our Operational teams are focused on efficiency and ROI in developing a finely honed shared services model which supports organic double-digit growth year on year. Responsible for the strategy and efficient service delivery of Marketing, People Operations, IT, Legal and Facilities across our three UKI Group businesses. Doing more with less - and better, our Operational teams are focused on efficiency and ROI in developing a finely honed shared services model which supports organic double-digit growth year on year.



Bingham Town Council

• United Kingdom
• Government Administration
• 1 - 100 Employee

• Town Councillor, Bingham West Ward

  • Dec 2017 - May 2023

  First elected in December 2017 and serving over two terms through to 2023's local elections it was a pleasure to represent the interests and service the demands of my Ward in the Town I live in. Bringing my Leadership, Operational and Commercial experience to the Council to influence the Town's strategic direction, ensuring viability and executing delivery of projects that made a difference was one of the best things I've ever done. Proving myself as a Councillor who delivered on his manifesto promises, amongst other projects I lead the concept, research, business case, design & procurement and secured funding to deliver two brand new play parks in our Town – a £250k investment. Growing commitments at home as my children grew up meant I didn't have the bandwidth to do justice to to a third term. Show less



Advanced

• United Kingdom
• Software Development
• 700 & Above Employee

• Operations Director

  • Feb 2020 - Aug 2022

  Responsible for a Global operation covering Professional Services to £12m annual revenue (Project Management, Consultancy and Engineering services Hardware Manufacturing, Support & Customer Experience) plus Quality and Compliance, Facilities and Fleet, Legal, and Human Resources across our UK and International businesses. Responsible for a Global operation covering Professional Services to £12m annual revenue (Project Management, Consultancy and Engineering services Hardware Manufacturing, Support & Customer Experience) plus Quality and Compliance, Facilities and Fleet, Legal, and Human Resources across our UK and International businesses.



Mitrefinch – an Advanced company

• United Kingdom
• Software Development
• 1 - 100 Employee

• Professional Services Director

  • Feb 2018 - Feb 2020

  Responsible for the Global Professional Services of Mitrefinch, with teams across the UK, Australia and Canada delivering our best of breed solutions to hundreds of customers concurrently and with annual revenues of £8m. Responsible for the Global Professional Services of Mitrefinch, with teams across the UK, Australia and Canada delivering our best of breed solutions to hundreds of customers concurrently and with annual revenues of £8m.



MHR

• United Kingdom
• Software Development
• 700 & Above Employee

• Head of Projects

  • Jul 2017 - Jan 2018

  Responsible for the Professional Services department, with a team of over 80 and with annual targets in excess of £12m per annum. Delivering a wide range of transformational projects to SMEs up through multinational Enterprise level customers.

• Service Delivery Manager

  • Jan 2014 - Jun 2017

  Responsibility for the North professional services Business Unit within MHR's Service Delivery Department. This busy unit delivered typically 80 concurrent projects to a diverse range of industries, across all market sectors and across a wide territory - my division was responsible for all new implementations in the North of England, Scotland, Northern Ireland and Ireland.Building on a record year in 2015 and a strong 2016 I led four direct reports and a team of 40 HR & Payroll consultants and Project Managers providng vison and strategy in order to deliver best of breed solutions against the customer's time, cost and quality targets whilst maintaining alignment with MHR business plan.With Departmental responsibility for quality and security of all processes and projects to ISO9001 and ISO27001 standards I ensured compliance, whilst maintaining relevance of services and methodologies within an evolving and increasingly competitive marketplace. Show less

• Programme Manager - Governance

  • Jun 2013 - Jan 2014

  Responsible for Governance across all business units, Project Managers and projects across the Service Delivery Department, Ensuring continuous improvement of project delivery methodologies across all projects of all sizes and sectors, adherance to processes and maintaining high standards of delivery to our customers - controlling forecasting, financial certainty, quality of planning & communication and risk management.Responsible for the PMO team; controlling resourcing against projects, departmental capacity planning, revenue forecasting and Management Information production. Show less

• Programme Manager

  • Feb 2013 - Jun 2013

  Overseeing the delivery portfolio of 65 projects for the South Business Unit. Providing support and guidance for five unit project managers to ensure quality standards adhered to, financial certainty of projects guaranteed and and effective utilisation of consultants.Key achievements in delivering customer value for money and swift ROI through efficient delivery over the full project lifecycle and ensuring an excellent customer experience.

• Project Manager

  • Aug 2012 - Feb 2013

  Delivery of HR & Payroll business solutions for a diverse range of clients; mature and large multinationals, corporate customers and local authorities through to SMEs and business start-ups.



Axiell UK

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Head of Projects and Delivery

  • Sep 2010 - Aug 2012

  Responsible for the Project and Delivery department of Axiell UK and for the outcome of all customer facing deliveries. Overseeing the complete order book - from small implementations to large business change programmes affecting multiple customers and involving multiple project managers and a mix of technical and business consultants - both direct reports and matrix resource.I focused on improving the customer experience, reducing Time To Value & impact of change and increasing our Professional Services throughput and profitability whilst maintaining quality and championing realisation of benefits and objectives. Show less

• Project Manager

  • Mar 2008 - Aug 2010



Hanlon Software Solutions

• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • Mar 2007 - Mar 2008

• Project Implementation Consultant

  • Oct 2005 - Feb 2007