Experience

Overby-Seawell Company
• United States
• Insurance
• 1 - 100 Employee
• Insurance Escrow Assistant

  • Mar 2018 - Present


Live Nation Entertainment

• United States
• Entertainment Providers
• 700 & Above Employee

• Incident Report Writer

  • Apr 2014 - Present

  • Observe and report incidents, suspicious activities, and/or safety issues dealing with venue facility, company property, visiting patrons, & employees. • Responsible for writing and/or typing up reports and logging in information for the Operations Manager, Insurance Company, & possible 3rd party Providers. • Exposer to and required to handle sensitive and confidential information while having the physical and mental capacity to perform effectively all essential functions, with or without reasonable accommodations. • Maintain professional composure when dealing with unusual circumstances and good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. • Provide leadership to lawn chair teams to define the box office division goals and sales performance indicators. • Manage lawn chair budgets in excess of $30,000 while developing and implementing marketing strategies and sales area layout. • Develop effective relationships with outside entities such as promotion companies, event planners, food truck operators, patrons, and work closely with professional performers in the entertainment industry. Show less



Sertec Inc

• United States
• Insurance
• 1 - 100 Employee

• Workers Compensation Specialist

  • Feb 2016 - Aug 2017

  • Preparation of insurance claim reports and incident coding • Initiating communication between Adjustor, Insured, and Claimant/s • Ensure claims paper work is accurately coded and submitted correctly • Handle calls from Insured, Claimants, Adjustors, Agents/ Producers, & 3rd party Providers • Code claims for Adjustors dealing with Auto, Home, Business, Off-Shore, & Property Coverage • Preparation of insurance claim reports and incident coding • Initiating communication between Adjustor, Insured, and Claimant/s • Ensure claims paper work is accurately coded and submitted correctly • Handle calls from Insured, Claimants, Adjustors, Agents/ Producers, & 3rd party Providers • Code claims for Adjustors dealing with Auto, Home, Business, Off-Shore, & Property Coverage



XPO Logistics - Supply Chain

• United States

• Inventory Control Analyst

  • May 2014 - Aug 2016

  • Conduct periodic test and assess quality control systems to ensure companies practices and procedures to the comfort of both external and internal standards. • Ensure that all internal quality functions comply with the customer’s quality reports based on findings of the quality assurance checks. • Create product quality report based on findings of the quality assurance checks. Control and monitor quality issues raising problems with team-leaders and management as required. • Prepared special Inventor for major orders by pulling and transporting product to loading zone using power lifts. Show less



SP Richards Warehouse

• Quality Assurance Specialist

  • Sep 2014 - Jul 2015

  • Develop, deploy, and manage all product housed and provide quality assurance policies, programs, processes and procedures. • Conduct sensory evaluations of raw materials and finished product then record results to ensure compliance with established policies and procedures such as HACCP, GMP, and SSOP. • Participate in a debriefing with the first shift while working with the different departments to resolve client issues. • Develop, deploy, and manage all product housed and provide quality assurance policies, programs, processes and procedures. • Conduct sensory evaluations of raw materials and finished product then record results to ensure compliance with established policies and procedures such as HACCP, GMP, and SSOP. • Participate in a debriefing with the first shift while working with the different departments to resolve client issues.



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Overnight Logistics/ Preparation & Flow

  • Dec 2012 - Sep 2014

  • Receive inbound goods and ensures inventory accuracy at point of receiving to help the flow of product to final selling location. • Performs sales space replenishment with flexibility and according to visual merchandising guidance, manage inventory location, and product placement with RF Scanners and power lifts. • Adhere to store inventory control procedures, including proper transfer type usage and inventory (stock check, W51 SGF Mobile) taking procedures. • Identify quality improvements and assist with their implementation to find long term solutions. Show less



Encore Plastics

• Canada
• Business Consulting and Services
• 1 - 100 Employee

• Quality Control Technician

  • Jul 2011 - Nov 2012

  • Liaise with the training team when identifying errors made by the operational team to manage over 10,000 product layouts. • Conduct hourly inspection checks to test products in safe and secure location and trained machine operators to package product efficiently. • Provided analytical feedback for possible nonconformance issues to the leadership team quickly and accurately and follow through with the agreed-upon solution. • Liaise with the training team when identifying errors made by the operational team to manage over 10,000 product layouts. • Conduct hourly inspection checks to test products in safe and secure location and trained machine operators to package product efficiently. • Provided analytical feedback for possible nonconformance issues to the leadership team quickly and accurately and follow through with the agreed-upon solution.



Affiliated Computer Services

• Outsourcing/Offshoring
• 1 - 100 Employee

• Inbound Sales Representative

  • Sep 2007 - Sep 2009

  • Provided analytical feedback to corporate about product malfunctions • Ensure knowledge of products and policies while displaying great customer service • De-Escalate and resolve issues for clients while notating in system steps taking during phone call • Provided analytical feedback to corporate about product malfunctions • Ensure knowledge of products and policies while displaying great customer service • De-Escalate and resolve issues for clients while notating in system steps taking during phone call