Experience

Enjoy Technology, Inc.

• United States
• Retail
• 500 - 600 Employee

• Learning Project Manager

  • Jan 2022 - Present

  Define business requirements/user stories.Proactively identify risks, threats, or opportunities that could impact the success of the project, notifying the team and escalating issues when appropriate.Monitor and manage project scope and schedule to ensure project stays on track and within budget. Works alongside department leadership to provide consultation and education to division leaders and staff regarding change management methodologies and principles related to the department’s function and areas of responsibility.Support development of change management strategies, to include an actionable and targeted plan for communications, stakeholder management, training and change readiness, metrics, and evaluation.

• Learning and Development Coordinator

  • Feb 2020 - Jan 2022

  Provide logistic support for training, including onboarding communication, registration details, booking venue space, arranging for food and audio visual equipment set up, course materials distribution, registration, scheduling, evaluation forms and the overall delivery of training.Compile data and create reports by summarizing training evaluations as prescribed by Management and Staff.Travel globally for multiple days during onboarding.Administer the learning management system which included course setup and maintenance, tracking of registration, and ensuring accuracy of training calendar.

• Regional Facilitator

  • Nov 2018 - Feb 2020

  Deliver interactive in-person and virtual training programs. Motivate participants to ensure effective use of technology (including new hire onboarding training and follow up, training and support.Troubleshoot and provide end-user support related to software issues.Develop new learning opportunities outside the classroom, such as using multi-media devices, elearning, etc.Maintain all owned training materials to ensure accuracy at all times.



Parking Lot

• Editor In Chief

  • 2017 - Present



Amélie's French Bakery & Café

• Management Trainer

  • Jun 2014 - Nov 2016



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Campus Representative

  • Dec 2008 - Apr 2011