Partner and General Manager

• 2007 - Present

Responsible for all phases of Palm Facility Services’ operations, including the operational management team and their service delivery teams, sales team support and budget. Key accomplishments include:• Designed and implemented The Palm Way, a high performance cleaning system, with a focus on maximizing productivity through training technology and custom scope design.• Successfully reorganized the management team, reducing overhead and enhancing customer focus.• Designed and implemented "The Palm Way" – a custom training staff system based on GS-42 standards, which ensures a consistent level of safety, dedication and quality.• Organized and implemented Palm Parking a new division of Palm Facility Services. Show less

General Manager

• 2015 - 2016

Project Manager

• 2005 - 2006

• Responsible for developing, planning and organizing all operational functions to ensure compliance of customer specifications and contract requirements for the Architect of the Capitol. • Monitored hiring, training of all site supervisors and project managers for the accounts. • Performed quality inspections, scheduled periodic work, and inventory control of equipment and supplies at the accounts. • Ensured that all administrative process were performed, records maintained and customers retained. Show less

Site Supervisor

• 2003 - 2004

• Responsible for managing the service operations for the Capitol Police Headquarters building, a 24/7 high security asset. • Reported directly to the Architect of the Capitol facility management team. • Hired and trained all hourly teammates while performing physical inspections to ensure quantity and quality of service met the AOC standards and specifications. • Coordinated and performed all periodic special service work as directed by the facilities department. • Responsible for managing the service operations for the Capitol Police Headquarters building, a 24/7 high security asset. • Reported directly to the Architect of the Capitol facility management team. • Hired and trained all hourly teammates while performing physical inspections to ensure quantity and quality of service met the AOC standards and specifications. • Coordinated and performed all periodic special service work as directed by the facilities department.

Engineer Apprentice and Handyman

• 2000 - 2001