Alejandra Love, MPA, CPTD®, CDE®, CELC

Head of Learning, Development, and Diversity at Unite Us
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Jess Banks

During my transition from a classroom teacher to my role as a National Training Specialist with BELL, Alejandra was instrumental in both my development and success in this position. Despite having a massive work-load of her own, she never hesitated to answer a question or provide valuable guidance and insight to support me in my new role. Alejandra's work ethic and level of productivity encouraged not only myself, but all those around her to do the same; always go that extra mile. Alejandra is always focused on efficiency, constantly asking, "How can we do it better?" In situations where others would typically get trapped in re-stating problems and challenges, Alejandra always came to the table with creative solutions to ensure constant improvement. The lessons I learned from Alejandra were truly invaluable, and I have not doubt that her passion and drive will ensure not only her success, but her thriving in whatever role she chooses to take on.

Dr. Karrée-Lyn Gordon

Alejandra Kennedy is a dynamic young woman. Alex, as many of us know her, is a dedicated and committed employee and insists on getting the job done with excellence. In addition to her commitment to excellence she is also a poised presenter and speaker, and a terrific writer. Alex truly exhibits the qualities that define "an asset" to any organization.

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Credentials

  • Inclusive Hiring Bootcamp
    ModelExpand
    Mar, 2021
    - Nov, 2024
  • Certified Everything DiSC Workplace Facilitator
    Everything DiSC: A Wiley Brand
    Dec, 2020
    - Nov, 2024
  • Skills for Inclusive Conversations
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Unconscious Bias
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Diversity and Inclusion Certificate Program
    American Management Association
    Mar, 2020
    - Nov, 2024
  • Agile Instructional Design
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Brain-Based Elearning Design
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Building Accountability Into Your Culture
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Interviewing Techniques
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Leading Productive One-on-One Meetings
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Professional Networking
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Strategic Negotiation
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Triple-Threat Project Management
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • University Teaching 101
    Coursera Verified Certificates
    Apr, 2014
    - Nov, 2024
  • ATD Blended Learning Certificate
    Association for Talent Development (ATD)
    Dec, 2010
    - Nov, 2024
  • Certified Diversity Executive (CDE)®
    The Society For Diversity
    Jan, 2023
    - Nov, 2024
  • ICF Member Badge
    International Coaching Federation
    Jul, 2023
    - Nov, 2024
  • Certified Professional in Talent Development
    ATD CI - The ATD Certification Institute
    May, 2018
    - Nov, 2024
  • Minority Women-Owned Enterprise (M/WBE)
    NYC Department of Small Business Services
    Apr, 2019
    - Nov, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 500 - 600 Employee
    • Head of Learning, Development, and Diversity
      • Feb 2021 - Present

      • Create and implement company wide DEI strategy and roadmap • Lead key DEI initiatives including the creation of the Unite Us Diversity, Equity, and Inclusion Committee, the DEI Speaker Series, and facilitation of Diversity and Inclusion for all workshop • Serve as coach and thought partner to team members, DEI committee, and Senior Leadership • Lead initiatives for building a diverse candidate pipeline including managing partnerships with recruiting agencies and inclusive job… Show more • Create and implement company wide DEI strategy and roadmap • Lead key DEI initiatives including the creation of the Unite Us Diversity, Equity, and Inclusion Committee, the DEI Speaker Series, and facilitation of Diversity and Inclusion for all workshop • Serve as coach and thought partner to team members, DEI committee, and Senior Leadership • Lead initiatives for building a diverse candidate pipeline including managing partnerships with recruiting agencies and inclusive job boards • Streamline DEI processes through the development of the DEI requests and recommendation system and Standard Operating Procedures

    • Director of Learning and Development
      • Jul 2019 - Feb 2021

      • Established a company-wide talent development vision and strategy for building an organizational culture that values learning, retention, and people. • Collaborate with C-suite executive to facilitate the development of strategic planning and decision making. • Led companywide Diversity, Equity, Inclusion, Belonging and culture strategy; implemented initiatives to build an inclusive workplace; including those pertaining to recruitment and retention of personnel, ultimately raising… Show more • Established a company-wide talent development vision and strategy for building an organizational culture that values learning, retention, and people. • Collaborate with C-suite executive to facilitate the development of strategic planning and decision making. • Led companywide Diversity, Equity, Inclusion, Belonging and culture strategy; implemented initiatives to build an inclusive workplace; including those pertaining to recruitment and retention of personnel, ultimately raising diverse candidate hiring by 25% • Designed award-winning leadership development program focused on upskilling managers in areas such as leadership, career development, workplace policies, retention best practices, building inclusive teams, and coaching. • Project managed the launch of a multi-track, learner centered online platform to ensure a consistent learning experience. • Founded and co-chair the Unite Us Diversity Equity, and Inclusion Committee. Doing amazing working connecting healthcare and social services!

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Chief Executive Officer
      • May 2012 - Present

      • Provide customized talent development solutions. • Executive Coaching for senior level team members. • Consult on strategic Diversity, Equity, Inclusion, and Belonging planning. • Collaborate with leadership to conduct training needs assessments and facilitate training. • Design complete Learning Management System architecture to support client learning needs. • Provide customized talent development solutions. • Executive Coaching for senior level team members. • Consult on strategic Diversity, Equity, Inclusion, and Belonging planning. • Collaborate with leadership to conduct training needs assessments and facilitate training. • Design complete Learning Management System architecture to support client learning needs.

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Webinar Production Consultant
      • Jun 2015 - Jul 2019

      • Oversee the execution of live webinar events for multiple online courses; • Coordinate administrative activities to ensure the launch of live webinar events; • Ensure the successful execution of webinar storyboards written by specialist and faculty; • Assist faculty with in-flight use of the webinar tools (e.g. polling, breakout rooms, etc.); • Observe and report on student and faculty participation in webinar activities; and • Report and resolve challenges in webinar… Show more • Oversee the execution of live webinar events for multiple online courses; • Coordinate administrative activities to ensure the launch of live webinar events; • Ensure the successful execution of webinar storyboards written by specialist and faculty; • Assist faculty with in-flight use of the webinar tools (e.g. polling, breakout rooms, etc.); • Observe and report on student and faculty participation in webinar activities; and • Report and resolve challenges in webinar execution, working closely with the course faculty. Show less • Oversee the execution of live webinar events for multiple online courses; • Coordinate administrative activities to ensure the launch of live webinar events; • Ensure the successful execution of webinar storyboards written by specialist and faculty; • Assist faculty with in-flight use of the webinar tools (e.g. polling, breakout rooms, etc.); • Observe and report on student and faculty participation in webinar activities; and • Report and resolve challenges in webinar… Show more • Oversee the execution of live webinar events for multiple online courses; • Coordinate administrative activities to ensure the launch of live webinar events; • Ensure the successful execution of webinar storyboards written by specialist and faculty; • Assist faculty with in-flight use of the webinar tools (e.g. polling, breakout rooms, etc.); • Observe and report on student and faculty participation in webinar activities; and • Report and resolve challenges in webinar execution, working closely with the course faculty. Show less

    • United States
    • Primary and Secondary Education
    • 100 - 200 Employee
    • National Director of Professional Development
      • Nov 2016 - Jun 2019

      • Spearheaded the launch of a multi-faceted, learner centered Online Professional Development platform 'PLA University'; • Designed 'PLA University' framework, user-interface, and reporting structure; • Developed comprehensive professional and career development programs including: planning annual training calendar aligning offerings with operational needs; • Assess career/professional development needs across the organization and establish a comprehensive program of activities and… Show more • Spearheaded the launch of a multi-faceted, learner centered Online Professional Development platform 'PLA University'; • Designed 'PLA University' framework, user-interface, and reporting structure; • Developed comprehensive professional and career development programs including: planning annual training calendar aligning offerings with operational needs; • Assess career/professional development needs across the organization and establish a comprehensive program of activities and resources for the community; • - Analyze results of annual performance management program and initiate training and development opportunities to address skill vacuums; • Manages design enhancements to the performance development planning process including potential web-based tools; • Support the full cycle of performance management including planning, goal setting, coaching feedback and development planning; • Design planning tools and coaching sessions to prepare staff and managers for development discussions; and • Collaborate with senior management to develop competencies, and assists with incorporating competency language into job descriptions, performance planning and professional development. Show less • Spearheaded the launch of a multi-faceted, learner centered Online Professional Development platform 'PLA University'; • Designed 'PLA University' framework, user-interface, and reporting structure; • Developed comprehensive professional and career development programs including: planning annual training calendar aligning offerings with operational needs; • Assess career/professional development needs across the organization and establish a comprehensive program of activities and… Show more • Spearheaded the launch of a multi-faceted, learner centered Online Professional Development platform 'PLA University'; • Designed 'PLA University' framework, user-interface, and reporting structure; • Developed comprehensive professional and career development programs including: planning annual training calendar aligning offerings with operational needs; • Assess career/professional development needs across the organization and establish a comprehensive program of activities and resources for the community; • - Analyze results of annual performance management program and initiate training and development opportunities to address skill vacuums; • Manages design enhancements to the performance development planning process including potential web-based tools; • Support the full cycle of performance management including planning, goal setting, coaching feedback and development planning; • Design planning tools and coaching sessions to prepare staff and managers for development discussions; and • Collaborate with senior management to develop competencies, and assists with incorporating competency language into job descriptions, performance planning and professional development. Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Director, College and Career Readiness
      • Aug 2015 - Nov 2016

      • Effectively coached 95% of the 2016 graduating class in gaining admission to at least one college or university; • Promoted use of consistent instructional framework and research-based strategies that are data-driven; • Facilitated lesson plan feedback with HS teachers and formally and informally observes classes to teacher evaluations; • Coordinated high school program events and fieldtrips, including a college tour and a local career exploration fieldtrip to NYC companies;… Show more • Effectively coached 95% of the 2016 graduating class in gaining admission to at least one college or university; • Promoted use of consistent instructional framework and research-based strategies that are data-driven; • Facilitated lesson plan feedback with HS teachers and formally and informally observes classes to teacher evaluations; • Coordinated high school program events and fieldtrips, including a college tour and a local career exploration fieldtrip to NYC companies; • Developed and led evening college readiness workshops, held for each grade level once per month; • Created and executed a series of parent education workshops to help parents understand the college application process and to begin saving for college; • Managed and facilitated the ACT/SAT Prep program and exam administration; • Worked with Dean of Scholar Life to design and facilitate Saturday Academy Program for HS; and • Presented at board meetings or work with board committees, community volunteers and/or members of the SACS community, at the request of the Executive Director. Show less • Effectively coached 95% of the 2016 graduating class in gaining admission to at least one college or university; • Promoted use of consistent instructional framework and research-based strategies that are data-driven; • Facilitated lesson plan feedback with HS teachers and formally and informally observes classes to teacher evaluations; • Coordinated high school program events and fieldtrips, including a college tour and a local career exploration fieldtrip to NYC companies;… Show more • Effectively coached 95% of the 2016 graduating class in gaining admission to at least one college or university; • Promoted use of consistent instructional framework and research-based strategies that are data-driven; • Facilitated lesson plan feedback with HS teachers and formally and informally observes classes to teacher evaluations; • Coordinated high school program events and fieldtrips, including a college tour and a local career exploration fieldtrip to NYC companies; • Developed and led evening college readiness workshops, held for each grade level once per month; • Created and executed a series of parent education workshops to help parents understand the college application process and to begin saving for college; • Managed and facilitated the ACT/SAT Prep program and exam administration; • Worked with Dean of Scholar Life to design and facilitate Saturday Academy Program for HS; and • Presented at board meetings or work with board committees, community volunteers and/or members of the SACS community, at the request of the Executive Director. Show less

    • Civic and Social Organizations
    • 1 - 100 Employee
    • Director, Training and Development
      • Sep 2013 - Aug 2015

      • Developed comprehensive professional and career development programs including: planning annual training calendar aligning offerings with operational needs; • Created a community learning program designed for parents and other community members; • Analyzed results of annual performance management program and initiated training and development opportunities to address skill vacuums; manages design enhancements to performance development/planning process including potential web-based… Show more • Developed comprehensive professional and career development programs including: planning annual training calendar aligning offerings with operational needs; • Created a community learning program designed for parents and other community members; • Analyzed results of annual performance management program and initiated training and development opportunities to address skill vacuums; manages design enhancements to performance development/planning process including potential web-based tools; • Supported the full cycle of performance management including planning, goal setting, coaching feedback and development planning; • Designed planning tools and coaching sessions to prepare staff and managers for development discussions; • Assessed feedback from employee surveys/focus groups and develop additional methods for gathering info on training/development demands; • Consulted with senior managers on department training needs; and • Worked with departments to develop competencies, and assists with incorporating competency language into job descriptions, performance planning and training.

    • Associate Director of Training
      • Jan 2012 - Sep 2013

      • Designed content for in-person and asynchronous delivery; • Recruited and managed a team of 15 per diem trainers; • Managed the dissemination of training for 400 seasonal staff members annually; • Managed multiple eLearning campus contracts; • Worked with department leaders assess and address the training needs of staff; and • Developed systems for tracking and reporting staff training requirements. • Launched the first c-level executive training programs; • Re-vamped… Show more • Designed content for in-person and asynchronous delivery; • Recruited and managed a team of 15 per diem trainers; • Managed the dissemination of training for 400 seasonal staff members annually; • Managed multiple eLearning campus contracts; • Worked with department leaders assess and address the training needs of staff; and • Developed systems for tracking and reporting staff training requirements. • Launched the first c-level executive training programs; • Re-vamped staff Training model; • Created new online training system; • Developed and launched 10 position specific eLearning courses; • Built the organizations first team of per diem trainers; • Recruited, trained and managed a team of per diem trainers; and • Produced the organizations first region specific training manuals.

    • National Training Specialist
      • May 2008 - Dec 2011

      • Developed and facilitated workshops on company technology, recruiting and enrollment processes; • Organized the logistics of regional training events including the management of 5-8 staff; • Facilitated web based trainings and meetings; • Designed and launched e-learning modules within the moodle learning management system; and • Record the completion of training requirements for regional staff. • Developed and facilitated workshops on company technology, recruiting and enrollment processes; • Organized the logistics of regional training events including the management of 5-8 staff; • Facilitated web based trainings and meetings; • Designed and launched e-learning modules within the moodle learning management system; and • Record the completion of training requirements for regional staff.

Education

  • Baruch College
    Master of Public Administration - MPA, Non-Profit/Public/Organizational Management
  • City University of New York-Herbert H. Lehman College
    Bachelor of the Arts, African and African American Studies
    2004 - 2008

Community

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