Experience

Potawatomi Casino Hotel

• United States
• Gambling Facilities and Casinos
• 700 & Above Employee

• Game Technician 2

  • Sep 2021 - Present

  Milwaukee, Wisconsin, United States Troubleshooting and maintenance of all slot machines. Perform initial software setup of slot machines. Moving, setup, and removal of all game machines in the casino.

• Game Technician 1

  • Jul 2019 - Sep 2021

  Milwaukee, Wisconsin, United States Troubleshooting and maintenance of all slot machines and other gaming and non-gaming related equipment within the main casino.



Self Employed

• Freelancer/Publisher (part-time) for various clients

  • Jun 2015 - Present

  Working on multiple projects within the homebrew video game business, using a variety of computer and organizational skills to manufacture physical games for other publishers.



Packrat Video Games LLC

• Company Owner

  • Nov 2012 - Present

  Greater Milwaukee Area Part-time producer of homebrew video games for classic gaming platforms, currently focusing on the Atari 2600, Vectrex and more strongly on the Odyssey2 (Videopac in Europe). Main focus is to provide quality homebrew games at an affordable price. Experienced, Dedicated, Passionate!



Kforce Inc

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Computer Operator / Production Support Tech

  • May 2017 - Mar 2019

  Worked night shift monitoring batch processing, providing support for job failures and alerts, and handling first and second level support for WI and Chicago grocery stores.



BSG Maintenance Inc.

• Janitor (part-time) for Lasata Care Center in Cedarburg

  • Jan 2017 - May 2017

  Floor tech responsible for maintaining cleanliness for Care Center resident dining halls.



Manpower

• United States
• Staffing and Recruiting
• 700 & Above Employee

• New Application Input Processor

  • Oct 2016 - Dec 2016

  Use of computer and analytical skills to process and input insurance policy and application information



Diggers Hotline, Inc.

• Utilities
• 1 - 100 Employee

• Contact Center Representative

  • Feb 2016 - Jul 2016

  Responsible for inquiries related to the processing needs of utilities, contractors, or homeowners throughout the state of Wisconsin, to ensure accurate and safe excavations.



| Self Employed

• Full-Time Caregiver / Power of Attorney

  • Sep 2014 - Mar 2015

  Provided round-the-clock care for seriously ill family member, including medication management, assistance with activities of daily living, coordinating in-home therapies and services, and handling of estate after untimely death of family member.



Wheaton Franciscan Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Service Desk Analyst

  • Aug 2013 - Sep 2014

  Glendale, WI Provided level 1 support for all information systems application and technical issues. Performed various Computer Operations work on night shift in main data center.

• Computer Operator

  • Feb 2008 - Jul 2013

  Glendale, WI Monitor and operate mini and server class computers, and related peripherals. Manage I.T. Service Desk support calls.



ManpowerGroup

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Computer Operator

  • Aug 1999 - Jun 2007

  Milwaukee, WI Operation of global payroll processing for international temporary agency. Front line in monitoring, maintaining, and trouble-shooting all IT related issues. Interacted with programmers and system analysts.



Jewish Hospital & St. Mary's HealthCare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Help Desk Analyst

  • May 1997 - Jun 1999

  Milwaukee, WI Provided central point for recording and monitoring of all information systems problems. Helped end-users with various level problems, and also handled user security on all hospital platforms.



St Mary's Hospital

• Computer Operator

  • Jan 1991 - Apr 1997

  Started out as Texas Instruments Operator, and transitioned over to full Operations duties a year after being hired. Worked various shifts dealing with main processing, hardware trouble-shooting and repair, plus printing and distribution of reports