Jon Hewines

Co-founder | Creative Technology Lead at Full Clarity | Digital Product and Service Design
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Contact Information
us****@****om
(386) 825-5501
Location
Farnham, UK

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Experience

    • United Kingdom
    • Design Services
    • 1 - 100 Employee
    • Co-founder | Creative Technology Lead
      • Jun 2018 - Present

      Farnham, Surrey, United Kingdom Full Clarity is a Digital Product and Service Design Consultancy, bringing together research, UX design and technical strategy to deliver outcome-focused innovation and transformation. Our expertise has delivered impactful digital experiences for clients such as ITV, Harrods and Gov.uk as well as innovative scale ups. In my role as Creative Technology Lead, rather than being technology-led, I start by bridging the gap between key stakeholders to help shape a digital product strategy that… Show more Full Clarity is a Digital Product and Service Design Consultancy, bringing together research, UX design and technical strategy to deliver outcome-focused innovation and transformation. Our expertise has delivered impactful digital experiences for clients such as ITV, Harrods and Gov.uk as well as innovative scale ups. In my role as Creative Technology Lead, rather than being technology-led, I start by bridging the gap between key stakeholders to help shape a digital product strategy that delivers both customer and business value. I then work to bring the strategy to life, informing the design process and creating functional prototypes or production-ready full stack applications. With over 15 years experience working across established and emerging technologies, I have experience of delivering innovative and engaging experiences for clients ranging from early-stage startups through to industry leaders such as BP. I pride myself on clear communication and finding balanced, pragmatic solutions which deliver commercial outcomes and engaging experiences. My core capabilities at Full Clarity include: - Lean Canvas & Value Proposition Design - Digital product strategy - Business analysis - User flows - Service design - Solutions architecture - API development - Frontend and mobile development Reach out for an initial call or coffee to discuss your next project. Show less

    • Fractional Chief Technology Officer
      • Jun 2019 - Feb 2022

      Farnham, England, United Kingdom Epiphany are a social innovation consultancy. Epiphany help enterprise-level organisations implement their Corporate Social Responsibility initiatives by facilitating Google Design Sprints, which empower stakeholders to rapidly ideate, prototype and iterate concepts for new products and services. ➡️ Core responsibilities: • Provided facilitation and ideation support during Design Sprints whilst advising on the feasibility of suggested concepts from technical, security, privacy… Show more Epiphany are a social innovation consultancy. Epiphany help enterprise-level organisations implement their Corporate Social Responsibility initiatives by facilitating Google Design Sprints, which empower stakeholders to rapidly ideate, prototype and iterate concepts for new products and services. ➡️ Core responsibilities: • Provided facilitation and ideation support during Design Sprints whilst advising on the feasibility of suggested concepts from technical, security, privacy and compliance perspectives • Managed stakeholder expectations and presented to senior decision makers, including corporate client C-suite • Provided digital strategy; solutions architecture, API design, technology selection and product management • Provided leadership to a team of UX designers, software developers and QA testers to design and build APIs, web/mobile applications and Chrome extensions ➡️ Key achievements: • Helped shape an innovative mobile solution to provide hygiene education to mothers in Nigeria • Launched an application to help Health Care Providers share resources with parents and improve access to nutrition advice Show less

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Full Stack Developer
      • Feb 2018 - Jan 2022

      Farnham, England, United Kingdom Hospify was an instant messaging platform for healthcare professionals and their patients, used by the NHS. The platform provided a unique level of GDPR compliance in their sector. I served as the senior developer for the platform and wrote the vast majority of the backend and web-frontend code. ➡️ Core responsibilities: • Full-stack JavaScript development, using AWS Lambda, PostgreSQL, Node.js and Vue.js and many third party APIs • Ensuring good test coverage and creating… Show more Hospify was an instant messaging platform for healthcare professionals and their patients, used by the NHS. The platform provided a unique level of GDPR compliance in their sector. I served as the senior developer for the platform and wrote the vast majority of the backend and web-frontend code. ➡️ Core responsibilities: • Full-stack JavaScript development, using AWS Lambda, PostgreSQL, Node.js and Vue.js and many third party APIs • Ensuring good test coverage and creating detailed API documentation • Working closely with the CEO and CTO to understand business requirements, priorities and technical architecture • Contributing to the UX design process with user flows and information architecture • Providing onboarding, guidance and code reviews for other developers ➡️ Key achievements: • Developed a secure backend API of 100+ endpoints, scoring highly on penetration tests • Implemented asymmetrical public/private key encryption for all messages • Created 2x Vue.js applications, including an admin panel and a web-based instant messaging application • Developed an Electron desktop application with a local SQLite database • Consistently met challenging, mission critical deadlines Show less

    • Full Stack Developer & UX Designer
      • Apr 2017 - Dec 2018

      Farnham, England, United Kingdom The Heidi Sawyer Group run a subscription-based online training platform with thousands of members. I worked closely with key stakeholders to build web applications designed to increase customer loyalty and reduce membership churn by providing a highly personalised user experience. ➡️ Core responsibilities: • Provided digital strategy, UX/UI design and product management services • Full stack development of several React/Vue.js applications powered • Implemented… Show more The Heidi Sawyer Group run a subscription-based online training platform with thousands of members. I worked closely with key stakeholders to build web applications designed to increase customer loyalty and reduce membership churn by providing a highly personalised user experience. ➡️ Core responsibilities: • Provided digital strategy, UX/UI design and product management services • Full stack development of several React/Vue.js applications powered • Implemented several third-party API integrations, including Infusionsoft CRM, Acuity Scheduling, Freshdesk Support and Zoom Video Conferencing • Developed several frontend web applications using React and Vue.js • Created a secure API using Node.js and Google Firebase Cloud Functions ➡️ Key achievements: • Helped increase engagement and reduce churn through improved user experience and activity tracking • Contributed to the design and implementation of several marketing funnels, having a direct impact on company revenue • Reduced admin overhead and monthly expenditure through the creation of web-based tooling • Spoke at their annual member conference to outline the development roadmap Show less

    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Frontend Developer
      • Apr 2017 - Dec 2018

      Godalming, England, United Kingdom AssetLogic are a FinTech startup providing an asset management platform to the financial sector. As a Frontend Engineer, I performed the following role: • Worked closely with senior stakeholders on the C-suite team, backend engineers and UX/UI designers to create a rich user experience, making an extremely complex asset management platform as intuitive as possible • Created rapid functional prototypes to support investor pitches • Worked from wireframes and high fidelity UI… Show more AssetLogic are a FinTech startup providing an asset management platform to the financial sector. As a Frontend Engineer, I performed the following role: • Worked closely with senior stakeholders on the C-suite team, backend engineers and UX/UI designers to create a rich user experience, making an extremely complex asset management platform as intuitive as possible • Created rapid functional prototypes to support investor pitches • Worked from wireframes and high fidelity UI designs to code pixel-perfect UI components, animated interactions, forms and wizards with a meticulous attention to detail • Key technologies included: HTML, CSS, jQuery, AJAX and the MVC PHP framework Kohana Show less

    • Australia
    • Oil and Gas
    • 1 - 100 Employee
    • Head of Product Development
      • Apr 2011 - Apr 2017

      United Kingdom PSR Interactive provide best-in-class online safety training for operators and engineers in the oil refining and renewable energy sectors. In my role as Head of Development, I had many duties: • Responsible for crafting a digital strategy to help the company increase market share through the use of innovative, emerging technologies • Managed the the scope, budget, and schedule of multiple concurrent projects, working closely with senior stakeholders • Represented the… Show more PSR Interactive provide best-in-class online safety training for operators and engineers in the oil refining and renewable energy sectors. In my role as Head of Development, I had many duties: • Responsible for crafting a digital strategy to help the company increase market share through the use of innovative, emerging technologies • Managed the the scope, budget, and schedule of multiple concurrent projects, working closely with senior stakeholders • Represented the company at sales pitch meetings, helping land key contracts worth >$1m/yr with major corporate clients including BP, ExxonMobil, Valero and ABB • Provided technical and creative leadership to a cross-functional team of subject matter experts, developers, 3D artists and instructional designers • Reduced development costs by approx 20% by streamlining processes, creating templates and removing bottlenecks • Developed strategic partnerships with other companies to explore opportunities for product integration • Member of the senior leadership team, contributing to business strategy, sales & marketing, HR, technical development and finance

    • Senior Software Developer
      • Apr 2008 - Apr 2011

      United Kingdom • Developed 3D procedural training simulations using the Unity3D video game engine, executing the entire production pipeline including requirements gathering, UX/UI design, software architecture, mathematical modelling, 3D modelling, C#/JavaScript code, SCORM tracking and QA/testing • Developed a .NET desktop application to sync the company's training simulation software with the data from an Operator Training Simulator (OTS), following OPC standards • Built RIAs using Adobe… Show more • Developed 3D procedural training simulations using the Unity3D video game engine, executing the entire production pipeline including requirements gathering, UX/UI design, software architecture, mathematical modelling, 3D modelling, C#/JavaScript code, SCORM tracking and QA/testing • Developed a .NET desktop application to sync the company's training simulation software with the data from an Operator Training Simulator (OTS), following OPC standards • Built RIAs using Adobe Flex, Flash and ActionScript 3.0 • Led a cross-functional team of subject matter experts, developers and learning designers to create white label, bespoke training applications for global brands, receiving excellent client feedback • Trained junior team members in e-learning development, Flash and 3D modelling/animation. Provided mentoring and coaching to support team members in their professional development • Created a library of 200+ 3D models for use in e-learning programs and training simulations • Created an application using the Articulate Online API to get a user's content list and provide SSO functionality when launching content • Designed and built websites, created video showreels and built ad/email funnels to support the sales & marketing team

    • Learning Designer / E-learning Developer
      • Apr 2006 - Apr 2008

      United Kingdom • Converted 100+ classroom-based learning presentations into a library of e-learning applications and learning assessments designed to improve safety in the oil refining industry • Developed skills in instructional design, graphic design, web development and multimedia though self-directed study and online learning • Defined company processes and best practices • Responsible for quality assurance and product testing • Administration of the company’s Learning… Show more • Converted 100+ classroom-based learning presentations into a library of e-learning applications and learning assessments designed to improve safety in the oil refining industry • Developed skills in instructional design, graphic design, web development and multimedia though self-directed study and online learning • Defined company processes and best practices • Responsible for quality assurance and product testing • Administration of the company’s Learning Management System (LMS)

    • Software Development
    • 1 - 100 Employee
    • Operations Manager
      • Sep 2002 - Apr 2006

      London, England, United Kingdom • Tasked with the financial and legal setup of a Business Analysis consultancy • Responsible for managing company accounts, payroll, VAT, book-keeping, insurance and client contracts • Additional office management duties

Education

  • Royal Holloway, University of London
    BSc (hons), Mathematics & Psychology
    1999 - 2002
  • Arts Educational Schools London
    MA, Acting
    2003 - 2004
  • Evesham High School
    A-levels, English (A), Mathematics (B), Theatre Studies (B), General Studies (B)
    1997 - 1999

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