EMS Training Coordinator

• Sep 2023 - Present

IT Project Manager

• Sep 2023 - Present

Paramedic

• Jul 2019 - Present

Firefighter/Paramedic at Marion County Fire District #1

• Aug 2019 - Jun 2022

Paramedic

• Jun 2016 - Jul 2020

Volunteer Firefighter/EMT

• Oct 2013 - Oct 2017

EMT/Security

• Jun 2014 - Jul 2016

Perform duties as an on-site EMT-Basic for a large manufacturing facility. Perform duties relating to safety and security of the manufacturing facility peoperty. Perform duties as an on-site EMT-Basic for a large manufacturing facility. Perform duties relating to safety and security of the manufacturing facility peoperty.

Phone Support Technician

• Jan 2015 - Sep 2015

Phone Support Technician/Safety Coordinator Phone Support Technician/Safety Coordinator

Technical Services Coordinator

• Oct 2007 - Jul 2013

Assist with the day to day technology requirements of students, faculty and staff of an English immersion college. Maintain computers, printers, fax and video equipment on the entire campus which includes an auditorium, a lecture room, and 3 computer labs as well as the personal laptops of 113 students. Assist troubleshooting network and email issues. Perform video editing, web editing and graphic design as needed. Assist with the day to day technology requirements of students, faculty and staff of an English immersion college. Maintain computers, printers, fax and video equipment on the entire campus which includes an auditorium, a lecture room, and 3 computer labs as well as the personal laptops of 113 students. Assist troubleshooting network and email issues. Perform video editing, web editing and graphic design as needed.

I.T. Systems Specialist

• Mar 2004 - Nov 2006

Attend to the day to day technology maintenance needs of an office of 80 PC and MAC users. Maintain Printer and Fax equipment and connectivity. Monitor network and perform troubleshooting as necessary. Perform Daily backup of file servers and perform archival procedures. Maintain user database, email accounts, and access privileges. Maintain digital phone system and security badge implementation/distribution. Monitor and respond to local helpdesk tickets. Attend to the day to day technology maintenance needs of an office of 80 PC and MAC users. Maintain Printer and Fax equipment and connectivity. Monitor network and perform troubleshooting as necessary. Perform Daily backup of file servers and perform archival procedures. Maintain user database, email accounts, and access privileges. Maintain digital phone system and security badge implementation/distribution. Monitor and respond to local helpdesk tickets.

Service Support Representative

• 1998 - 2003

Answered incoming support calls from end users requiring assistance with Adobe’s suite of software mostly answering calls for the Digital Media group troubleshooting solutions. Worked as a Level II technician answering support calls from Level I technicians requiring advanced technical help and also worked as a trainer. Answered incoming support calls from end users requiring assistance with Adobe’s suite of software mostly answering calls for the Digital Media group troubleshooting solutions. Worked as a Level II technician answering support calls from Level I technicians requiring advanced technical help and also worked as a trainer.