Experience

Midland States Bank

• United States
• Banking
• 500 - 600 Employee

• Banking Center Manager II

  • Apr 2017 - Present

  • Manage two branch locations in affluent and high traffic markets; Clayton & Ladue • Hire, train, and manage a staff of eight • Provide leadership and support to staff while undergoing merger adjustments • Build and repair damaged client relationships due to merger • Create and coordinate training lessons to develop “Best Bankers” • Develop tracking tools and monitor teller & banker referral and sale production • Complete monthly cash, negotiable, and procedure audits • Execute daily, weekly, monthly coaching sessions and employee reviews • Build business partner relationships to collectively accomplish regional sales goals Show less



Neighbors Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Branch Manager

  • Jul 2013 - Apr 2017

  • Hired, trained, and managed a staff of eight • Ensured monthly operational, lending, and profitability goals were met • Conducted monthly business development sales calls • Fostered successful branch outbound calling sales program with staff • Developed tracking tools and monitored teller & banker referral and sale production • Completed monthly cash, negotiable, and procedure audits • Executed daily, weekly, monthly coaching sessions and employee reviews • Prepared and presented an annual budget to Executive Management Show less



Eagle Bank and Trust

• Banking
• 1 - 100 Employee

• Market Manager

  • Mar 2010 - Jul 2013

  • Increased client deposit and loan relationships for a specific territory • Recruited Advisory Board members and Ambassadors • Generated a pipeline of prospects and converted into booked business • Successfully networked with local community groups and influential business leaders to produce quality referrals • Managed a team of six operational support staff • Executed cold calls, in-person walk-ins, and relationship building touch-points • Increased client deposit and loan relationships for a specific territory • Recruited Advisory Board members and Ambassadors • Generated a pipeline of prospects and converted into booked business • Successfully networked with local community groups and influential business leaders to produce quality referrals • Managed a team of six operational support staff • Executed cold calls, in-person walk-ins, and relationship building touch-points



Pulaski Bank

• Banking
• 100 - 200 Employee

• Senior Relationship Banker

  • Mar 2006 - Mar 2010

  • Collaborated with internal departments to recruit and develop new customer relationships • Managed a portfolio of clientele • Created internal and external marketing campaigns • Prepared internal sales campaigns to motivate staff • Increased bank branches cross-sale execution with hands-on sales training • Collaborated with internal departments to recruit and develop new customer relationships • Managed a portfolio of clientele • Created internal and external marketing campaigns • Prepared internal sales campaigns to motivate staff • Increased bank branches cross-sale execution with hands-on sales training



First Bank

• Banking
• 700 & Above Employee

• Operations Supervisor

  • Jun 2004 - Mar 2006

  • Performed daily operation procedures to meet customer demands and regulatory requirements • Managed and trained a staff of four • Performed daily operation procedures to meet customer demands and regulatory requirements • Managed and trained a staff of four