Experience

Northwest Environmental

• United States
• Environmental Services
• 1 - 100 Employee

• Office Manager/Sales Coordinator/Customer Service

  • Sep 2022 - Present



WWP Beauty

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Office Administrator

  • Sep 2020 - Sep 2022

  In this position, I provide key daily support to a staff of 40 people. I have worked with the C-Suite management team on managing aspects of the final buildout tasks for our new office including collaborating with the designer, as needed, to insure specific expectations are met. My skills and knowledge within the company provide me with the unique opportunity to help set standards of operation to ensure a smooth running office. Having worked for nearly 9 years at the original company, World Wide Packaging, I bring a skill set and relationships that are instrumental to assist with the changes that come with the struggles of creating a new brand identity. In my role I work closely with all levels of management and collaborate with staff across our offices in New Jersey, Culver City, France and China. • I was instrumental in catching a key sample room design flaw and worked with designer to correct prior to completion of the office buildout and work on post construction issues and final tasks • Set up new hires with welcome packet, parking and building access, train on office technology, policies and procedures • Work with the building management and custodial staff to maintain a clean, comfortable, and safe work environment • Develop and manage annual budget • Purchase and maintain office equipment • Order supplies for the office and 2 labs • Manage multiple outlook calendars • Manage new office procedures and policies for during and post pandemic • Develop and manage vendor relationships • As emergency, fire, and safety captain I have attended mandatory annual meetings and ensured all staff complied with legal requirements • Manage all aspects of the sample room from design layout to restocking • Work with all departments on shipping needs • Work closely with C-Suite executives utilizing cost effective measures to ensure the office is fully stocked and running smoothly, assist with meetings, manage IT issues that come up as needed



www.LisaJeannine.com

• Woodland Hills, CA

• Author/Writer

  • Nov 2010 - Sep 2020

  With a passion for the written word, Lisa has embarked on a journey that is over 20 years in the making. She published her first eBook in November of 2011 and has is currently working on her first fiction novel. Living, working and playing green have become an added passion that Lisa has embraced. This passion is translated in the articles she writes for Examiner.com. Her goal is to help impact lives by helping companies and individuals find creative and cost effective ways to reduce their impact on the planet. Fiction writing is where you will see Lisa's books come alive with tales of romance and intrigue. Her short stories will feature fiction stories that will be designed to entertain while sharing real life experiences. Will there be any green topics? Only time will tell. For now, all topics will center around real world issues with a twist. Stay up to date on new project updates by visiting www.lisajeannine.com. Here she will post all updates and the occasional creative piece just for fun.



Indie Public Relations

• Woodland Hills, CA

• Public Relations Consultant

  • Oct 2010 - Dec 2019

  Strategize with clients on best practices for overall exposure. Bridge community organizations with clients to help boost client exposure and raise awareness for important causes. Press release, press kit, bio and media pitch development for entertainment clients. Brand and image management. Identify and obtain media and image boosting opportunities for clients. Assist with event coordination and on-site assistance including box office management for local play productions. Mass email development for Mac Microphone Mixer, a monthly event bringing together talented individuals and key entertainment industry executives including casting directors, agents, and producers, and Kinnik Sky's "Sunday Mourning". Red carpet set up and management.



Scott Public Relations

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Account Coordinator

  • Apr 2015 - Jan 2016

  Account coordinator for two heavy volume long-term accounts and three low volume accounts. In my position, I: • Was instrumental in developing and implementing new account management and support to provide smoother and more cohesive servicing to clients • Performed executive assistant support for the company’s CEO including heavy calendaring and arranging complex travel as needed • Ordered and maintained office supplies, work with vendors and building management to ensure the office runs smoothly and is a safe environment • Worked with IT support to troubleshoot issues • Assisted with new hire training on office polices, equipment, and software • Developed social media content for clients • Wrote content for the company blog • Drafted initial case studies, bylined article outlines, and press releases • Updated and track initial press impressions for clients’ press releases • Proofread, edited, and formatted press releases • Created and edited PowerPoint presentations • Researched, assisted in the development of, and submitted conference and award applications • Participated in client calls and strategy meetings and provided follow-up reports as needed • Researched special projects as requested



WWP Beauty

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Office Manager

  • Jan 2007 - Apr 2015

  WWP offers high end, innovative and custom cosmetic packaging to the beauty and wellness industries. •Handled travel needs for the CEO and other executives in the home office as well as the local team; maintained travel profiles for all executives •Trained new hires on all office technology, policies and procedures •Set up new hires with parking and building access •Worked with the building management and custodial staff to maintain a clean, comfortable, and safe office environment •Contributed monthly to the company newsletter •Purchased and maintained office equipment •Ordered supplies and office furniture •Worked on special projects •Managed three outlook calendars – personal, staff PTO, and showroom •Developed and implemented new office procedures and policies •Developed and managed new vendor relationships •Was the emergency, fire, and safety captain attending mandatory annual meetings and ensuring all staff complied with legal requirements •Managed all aspects of the showroom and sample room, and handled all mail and shipping needs •Supervised sample room staff •Worked on two key company development teams to improve company culture and communications across all locations •Assisted with the development of the new CRM system, AS400 system upgrade •In April 2010, I coordinated all logistics of the company’s local office relocation and provided input into the final construction of the new office space Senior VP Sales Support: My duties included: •Processing sales orders, quotes, client invoices, AFAs •Handling follow up on orders I submitted, from order entry through delivery •Trend forecasting •Providing backup for the senior VP when her CSR was on vacation or out sick •Assisting customers with questions and concerns regarding their orders including processing, shipping, and delivery •Issuing project status reports as needed I previously worked for World Wide August 2004 – July 2005 as the receptionist.



FischerHealth

• Public Relations and Communications Services
• 1 - 100 Employee

• Account Administrator

  • Sep 1999 - Jul 2004

  As the administrative/executive assistant for a senior vice president, vice president and six account executive staff members, daily tasks included: • Updating and maintaining all press kits • Tracking daily press clippings for our team’s clients • Proofreading, formatting and editing press releases • Targeted media list development • Creating and editing PowerPoint presentations • Managing all aspects of travel for my team, the president and other company executives • Utilizing Photoshop to edit press kit pictures • Working with and created relationships with various vendors • Performing executive assistant duties for three VP’s and the company president when needed



Lanier Worldwide

• Retail Office Equipment
• 1 - 100 Employee

• Office Assistant

  • Oct 1998 - Sep 1999

  • I managed all office administration duties • Maintained office machines including those in the showroom, ordered office supplies • Ran various reports, handled collection calls • Handled leased copier reports and calls • Answered phones as well as set up desks and phones • Performed first day orientation for new hires • Pre-screened applicants and performed reference checks. • I managed all office administration duties • Maintained office machines including those in the showroom, ordered office supplies • Ran various reports, handled collection calls • Handled leased copier reports and calls • Answered phones as well as set up desks and phones • Performed first day orientation for new hires • Pre-screened applicants and performed reference checks.



Kerns and Gradillas

• Beverly Hills

• Quality Control/Collections Manager

  • Aug 1994 - Oct 1998

  Quality Control - I managed our Quality Control department consisting of checking transcripts for correct information before being shipped, making sure billing was done, worked with court reporters to get their jobs in on time and managed proofreading assignments. Eventually, I also started editing transcripts and learned the binding and shipping process. Collections – In January of 1998, the company was sold to Esquire Deposition Services at which time I was offered the position of Collections Manager where I managed all aspects of company collections including working with an outside agency for invoices older than six months and skip tracing.