Experience

MHR, Inc.

• United States
• Mental Health Care
• 100 - 200 Employee

• Tier 2 Case Manager

  • Nov 2021 - Present

  The role of the Tier 2 Case Manager is to provide services that will stabilize their client’s condition, provide assistance and support to prevent hospitalization and to focus on the recovery process. • Coordinate integrated services and supports necessary to assist each client as they work towards their goal of recovery. • To the extent requested by the client, provide collaboration and education to significant others and family members who are interested in assisting the client in their recovery process. • Recognize significant changes in client status, symptoms, safety risks and life circumstances in a timely manner. • In collaboration with the Clinical Supervisor or Team Leader as appropriate, prioritize client needs and intervene in crisis situations in a timely and effective manner. • Responsible for working in partnership with their clients to develop an Individual Community Support Plan that identifies services and supports that will enable each client to live as independently in the community as possible. o Services and supports might include activities such as obtaining and maintaining benefits, housing or other services; preventing crises; monitoring mental, chemical, physical, dental, and environmental health, enhance daily living skills and family functioning. o Documentation of these working partnerships match Statutes, outlined by the State of Minnesota and Hennepin County. • Mentor new employees as assigned. Act as a role model and facilitator to engage mentees within MHR; provide on-the-job training; answer questions about job functions, common IT issues, documentation, and resources; encourage and model MHR’s best practices and procedures; encourage mentees to establish open lines of communication with peers, supervisors and directors; support mentees’ team membership; help mentees adjust to MHR and understand how they contribute to the organization’s mission. Show less



Mount Olivet Rolling Acres - MORA

• United States
• Individual and Family Services
• 100 - 200 Employee

• Program Supervisor

  • Nov 2019 - Oct 2021

  • Running the day-to-day operations of three 245.D group home programs that provide services to individuals with intellectual and developmental disabilities within the Rochester community. • Responsible for the program management; financial management; property management; staff supervision and development; and maintaining individual, family, and community relations. • Develop individual program plans through Iserve; coordinate Network standards, licensing requirements, and individuals supported needs; review and submit incident reports. • Collaborate with other Program Directors, Area Directors, and Regional Directors to establish and manage relations that better serve individuals receiving services, families, and guardians. To maintain and foster relations with case managers and referral agents via lobbying on behalf of individuals receiving services. • Money management through the financial performance of individual programs; complete purchasing of program supplies, and review and submit billing compliance documentation. Including the management of 10 to 25 individuals in a community with combined revenues of approximately $1 to $3 million. Show less



Target

• United States
• Retail
• 700 & Above Employee

• Fulfillment Specialist

  • Oct 2019 - Mar 2020



The MENTOR Network

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Program Director

  • Sep 2018 - Aug 2019

  • Running the day-to-day operations of three 245.D group home programs that provide services to individuals with intellectual and developmental disabilities within the Rochester community. • Responsible for the program management; financial management; property management; staff supervision and development; and maintaining individual, family, and community relations. • Develop individual program plans through Iserve; coordinate Network standards, licensing requirements, and individuals supported needs; review and submit incident reports. • Collaborate with other Program Directors, Area Directors, and Regional Directors to establish and manage relations that better serve individuals receiving services, families, and guardians. To maintain and foster relations with case managers and referral agents via lobbying on behalf of individuals receiving services. • Money management through the financial performance of individual programs; complete purchasing of program supplies, and review and submit billing compliance documentation. Including the management of 10 to 25 individuals in a community with combined revenues of approximately $1 to $3 million. Show less



Sam's Club

• United States
• Retail
• 700 & Above Employee

• Membership Specialist

  • Dec 2016 - Jul 2019



Minnesota State University, Mankato

• United States
• Higher Education
• 700 & Above Employee

• Lead Student Office Assistant

  • Jan 2017 - Dec 2017

  • Data entry for Foundation and University Budgets, Raiser’s Edge and Reeher, and Qualtrics through Word, Power Point, and Excel.• Responsible for sorting and delivering packages, letters, confidential information, budgets, and other University Advancement documents to appropriate departments and faculty throughout campus on behalf of the Vice President of University Advancement.• Accountable for creating and assembling documentation for Foundation Board Meetings. • Answer phone calls, respond to emails, and order materials on behalf of the Vice President of University Advance and University Advancement Assistant. • Provide superior levels of technical and professional assistance and support for all staff and stake holders involved in the department of University Advancement.• Provide directions, tasks, and constructive criticism for Student Office Assistants to ensure a work appropriate setting. Show less

• Development Assistant

  • Sep 2015 - Jan 2017

  Assistant to the Director of Development for the College of Business at Minnesota State University, Mankato:Deliver excellent customer service through personal phone calls to donors each month to thank them for their contribution to the college. Updating each constituent record with new information in online platforms such as Raiser's Edge and Reeher. Collect information on scholarship recipients and provide donors update on their academic status.Assist in hosting events on and off campus with hundreds of guests. Show less

• Learning Community Coordinator

  • Aug 2015 - May 2016

  The Learning Community Coordinator is an undergraduate student who is dedicated tothe academic success of every learning community member as they transition to collegelife at Minnesota State University, Mankato. The Learning Community Coordinator buildsa relationship with each student to help them in setting and achieving academic goals,planning study groups and events for the learning community, and planning communityevents. Responsibilities include: Student and Faculty Interactions, Academic programming and community development, along with general and administrative office setting expectations. Show less

• Student Fundraising Assitant

  • Sep 2014 - Sep 2015

  Responsible for aiding the Annual Fund team in contacting over 100,000 alumni, friends, faculty, staff, and parents of Minnesota State Mankato to update files, conduct surveys, provide customer service, and solicit funds for the development of our University's colleges, departments, and programs. Through this position I gained experience with cold calling, word processing, and began to see the benefits of student involvement on campus. I was promoted to the high donor team after two weeks within the position. Show less



Insomnia Cookies

• United States
• Restaurants
• 700 & Above Employee

• Campus Marketing Rep

  • Sep 2016 - May 2017

  Insomnia Cookies Campus Marketing Reps are responsible for spreading the excitement and passion for Insomnia Cookies all around their local communities and colleges. It is their job to seek out fun and Insomnia Cookies Campus Marketing Reps are responsible for spreading the excitement and passion for Insomnia Cookies all around their local communities and colleges. It is their job to seek out fun and relatable partnerships for Insomnia Cookies to contribute to on campus. That means building relationships with student organizations and planning engaging events. partnerships for Insomnia Cookies to contribute to on campus. That means building relationships with student organizations and planning engaging events. Show less



Almsted's Fresh Market

• Crystal Mn

• Cashier

  • May 2012 - Aug 2016

  Deliver customer service through: Maintaining an organized front end Product demonstrations Assist customers Handle money Being friendly and efficient Deliver customer service through: Maintaining an organized front end Product demonstrations Assist customers Handle money Being friendly and efficient