Experience

Berkshire Bank

• United States
• Banking
• 700 & Above Employee

• First Vice President, Regional Manager at Berkshire Bank

  • Nov 2021 - Present

  Oversee the retail branch banking network for Berkshire Bank. Oversee the retail branch banking network for Berkshire Bank.



CenterState CEO

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Director, Member Engagement Business & Economic Development

  • Mar 2020 - Nov 2021



Bank of America

• United States
• Banking
• 700 & Above Employee

• Consumer Banking Market Leader

  • Jul 2018 - Mar 2020

  Lead a team of Financial Center Managers and Relationship Managers to drive local strategies and tactics surrounding the client experience, client relationships & deepening, and operational excellence at the market and financial center levels.

• Operations Market Manager Syracuse NY and Rochester NY

  • Jun 2017 - Jul 2018

  Drive customer service, manage risk, and relationship deepening made up of approximately 23 financial centers across Syracuse, NY and Rochester, NY. Responsible for directly managing the Financial Center Managers. Core responsibilities include owning customer experience and risk within the consumer market, building a customer-centric culture across financial centers, and collaborating with partners across the organization to achieve operational and performance excellence.

• Vice President, Financial Center Manager

  • Apr 2009 - Jun 2017



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Assistant Branch Manager

  • Jul 2006 - Mar 2009