Ryan Snyder
Sales Manager / Broker at CENTURY 21 Properties Plus- Claim this Profile
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Bio
Kyle B. Mandeville
Ryan is a great person and will help bring success to any goal a company is looking to reach. From my experience he was successful at his many different roles at Mohawk. He was adaptable and at the same time a key contributor in each department. Has great knowledge in the flooring industry, but more importantly has a background and positive experience in: management, sales and customer relations. In after sales he helped Mohawk retain large clients and probably saved millions of dollars worth of future business with current clients along with future prospects as well.
Kyle B. Mandeville
Ryan is a great person and will help bring success to any goal a company is looking to reach. From my experience he was successful at his many different roles at Mohawk. He was adaptable and at the same time a key contributor in each department. Has great knowledge in the flooring industry, but more importantly has a background and positive experience in: management, sales and customer relations. In after sales he helped Mohawk retain large clients and probably saved millions of dollars worth of future business with current clients along with future prospects as well.
Kyle B. Mandeville
Ryan is a great person and will help bring success to any goal a company is looking to reach. From my experience he was successful at his many different roles at Mohawk. He was adaptable and at the same time a key contributor in each department. Has great knowledge in the flooring industry, but more importantly has a background and positive experience in: management, sales and customer relations. In after sales he helped Mohawk retain large clients and probably saved millions of dollars worth of future business with current clients along with future prospects as well.
Kyle B. Mandeville
Ryan is a great person and will help bring success to any goal a company is looking to reach. From my experience he was successful at his many different roles at Mohawk. He was adaptable and at the same time a key contributor in each department. Has great knowledge in the flooring industry, but more importantly has a background and positive experience in: management, sales and customer relations. In after sales he helped Mohawk retain large clients and probably saved millions of dollars worth of future business with current clients along with future prospects as well.
Experience
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CENTURY 21 Properties Plus
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United States
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Real Estate
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1 - 100 Employee
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Sales Manager / Broker
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Oct 2013 - Present
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Mohawk Industries
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United States
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Textile Manufacturing
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700 & Above Employee
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Government Strategic Account Specialist
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Sep 2011 - Mar 2013
Developed and increased local, state, and federal sales in 15 state territory. Negotiated, administered, and ensured compliance of state contracts within the territory including TXMAS, state of Florida, and state of North Carolina. Supported local territory sales representatives with timely information on sales best practices, researched growth areas, and mapped out strategic action plans for capturing new business.
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After Sales Service Installation Manager
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Apr 2009 - Sep 2011
Managed all North American warranty replacement projects; focusing on customer retention and cost containment. Developed processes for after-sales service department, implementing practices and regularly refining to maintain relevancy. Used sales and relationship-building skills to negotiate cost reductions from outside vendors, contractors and respected partners to curtail losses on all projects. Generated reporting for senior management outlining costs reductions, materials inventory, project forecasting, and current status of projects. Show less
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Account Executive / Lees Carpets
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Oct 2005 - Apr 2009
Business to business sales. Sought out new customers and serviced existing customers in multiple market segments in central Pennsylvania, focusing on healthcare, education, GSA, architectural, distributor network, and other commercial end-use. Developed sales plans, pricing directives, and marketing strategies for each market segment.
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Customer Service Response Coordinator
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2003 - 2005
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Field Services Claims Representative
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2000 - 2003
Held responsibility for managing all manufacturing claims for West Coast region. Served as dedicated field services representative for Boeing Corporation. Secured production of warranty replacement goods. Coordinated scheduling of warranty work contractors. Managed materials logistics and ensured receipt and payment of contractor invoices.
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Mark David, Inc
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High Point, NC
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Account Specialist/Purchasing
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1999 - 2000
Ordered originator for multi-million dollar customer furniture fabricator. Provided project price estimation and forecasted manufacturing lead limes. Held responsibility for communications with regional sales representatives, purchasing agencies, and design firms in order to expedite manufacturing process. Ordered originator for multi-million dollar customer furniture fabricator. Provided project price estimation and forecasted manufacturing lead limes. Held responsibility for communications with regional sales representatives, purchasing agencies, and design firms in order to expedite manufacturing process.
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APAC Customer Services
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Greensboro, NC
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Customer Service Supervisor
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1996 - 1999
Supervised team of 25 customer service representatives dedicated to package tracking and customer retention for United Parcel Service. Developed reputation for handling difficult customers with aplomb. Was a trusted resource for company and was asked to assist in the strategic closing and transfer of the department out of state. Supervised team of 25 customer service representatives dedicated to package tracking and customer retention for United Parcel Service. Developed reputation for handling difficult customers with aplomb. Was a trusted resource for company and was asked to assist in the strategic closing and transfer of the department out of state.
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