Karim Sari

Trainer / CCAT at Call-IT
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Contact Information
us****@****om
(386) 825-5501
Location
Belgium, BE
Languages
  • English Native or bilingual proficiency
  • Dutch Native or bilingual proficiency
  • French Limited working proficiency

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Experience

  • Call-IT
    • Netherlands
    • Telecommunications
    • 1 - 100 Employee
    • Trainer / CCAT
      • Mar 2022 - Present

      B2C/SOHO/POS - TelecomContact Center Agent Trainer• Training new hires• Spot checking calls• Credit request approvals • Providing support for existing colleague’s• Creating external courses from scratch while updating & improving existing ones• Assisting teamcoaches with internal tasks where needed• Analyzing team & individual results to help improve the overal performance of different teams1st line inbound & outbound + social media

    • CSR
      • Sep 2020 - Mar 2022

      B2C/SOHO/POS - Telecom Postpaid & Prepaid Administration • Sales• Billing • Retention• Technical • Commercial• Provisioning• POS support1st line inbound & outbound + social media

  • R4AM
    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Founder & CEO
      • Apr 2020 - Present

      B2C/B2B - ConsultingR4AM is a diverse consulting team of >5 experts specialized in different industries• Real estate• Event planning• Sales & marketing• Music production • Providing game-pal & coaching servicesSelling on:www.g2g.com - World Leading Digital Marketplace1.200+ sales with 98% success rate over 2 years B2C/B2B - ConsultingR4AM is a diverse consulting team of >5 experts specialized in different industries• Real estate• Event planning• Sales & marketing• Music production • Providing game-pal & coaching servicesSelling on:www.g2g.com - World Leading Digital Marketplace1.200+ sales with 98% success rate over 2 years

  • XLN | for small business
    • United Kingdom
    • Telecommunications
    • 200 - 300 Employee
    • Business Development Executive
      • Jan 2020 - Mar 2020

      B2B - Telecom • Reaching sales targets• Retaining existing customers B2B - Telecom • Reaching sales targets• Retaining existing customers

  • Bulb
    • United Kingdom
    • Utilities
    • 200 - 300 Employee
    • Sales Coach
      • Dec 2019 - Jan 2020

      B2C - Energy (Outsourced via MyRubix ltd.)• Reaching sales targets• Welcoming and training new hires

    • Sales Executive
      • Oct 2019 - Nov 2019

      B2C - Energy (Outsourced via MyRubix ltd.)• Reaching sales targets

Community

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