Experience

Jackson College

• United States
• Higher Education
• 300 - 400 Employee

• Adjunct Instructor

  • Jan 2018 - Present

  Serves as a Professor of History at teaching courses in both sections of Western Civilization and 20th Century World History. Create and delivers lectures, assignments and exams relevant to the subject matter. Foster an environment that allows for frank, open and non-judgmental discussions on subjects covered by the course. Serves as a Professor of History at teaching courses in both sections of Western Civilization and 20th Century World History. Create and delivers lectures, assignments and exams relevant to the subject matter. Foster an environment that allows for frank, open and non-judgmental discussions on subjects covered by the course.



St. Joseph Mercy Health System

• Saline Mi, 48176

• Patient Services Representative

  • Jan 1993 - May 2017

  Engaged in multiple, non-clinical areas in a healthcare environment. This included Insurance verification, registration and administrative support for the Emergency Room. Involved with training of new employees as well as assisting in preparing current staff for new system upgrades. Professional Experience/Relevant Skills: • Collected and interpreted vital, time sensitive information disseminating to the appropriate staff/department for further action. • Mastery in the use and application of automated eligibility tools related to Electronic Medical Records. • Maintained a high accuracy rate in the compilation of patient information to assist in the budgeting process for current services as well as the addition of new services to meet patient needs. • Applied criteria and standards required by government regulations (HIPPA, MCA) and third party requirements necessary to meet compliance standards. • Provided accurate and clear explanations of patient charges incurred aiding in understanding deductibles, co-pays and out of pocket expenses. • Knowledgeable in multiple insurance coverage benefits (Medicare, Blue Cross/Blue Shield). • Skilled in the use of eligibility websites that enables higher reimbursement rates. • Participated in the training of new employees on the changes in policy, procedures and insurance requirements. • Designated as a resource (Super User) for the implementation of St .Joseph Mercy Hospital Systems Electronic Medical Records (Powerchart/Healthquest). • Coordinated activities involving both internal and external first responders in a variety of emergency situations as it relates to emergency preparedness procedures. • Exposure to IT resolution as it relates to health information systems.