Head of eWallet - Brazil

• Jun 2023 - Present

Senior Product Manager

• Dec 2022 - Jun 2023

*Senior PM - Foundations / Platforms - Financial Systems* Responsible for the development and evolution of the company's financial systems platform with operations in Brazil (BR) and Colombia (COL), working in a multi-cultural squad composed of people from different countries. Areas: - Payments: Consumer payments for BNPL credit collections (PIX in BR), as well as Merchant disbursements (PIX in BR, Bancolombia in COL) - Funding: FIDC development from the ground up in BR - Financial Core: support and evolve the Loan Management System (LMS), responsible for managing credit contracts, their installments, terms and interest, both for BR (CCBs) and COL Show less

Group Product Manager

• Jun 2022 - Aug 2022

*GPM Card Receivables*Responsible for developing a new financial advancement product ("antecipação de recebíveis") from the ground up based on Brazilian's Central Bank (BACEN) regulation ("Resolução 4.734/19 e Circular 3.952/19"), integrating and certifying with receivable chambers (CIP, B3) as well as defining and delivering roadmap alongside with software engineering and design team.

Group Product Engineering Manager

• Aug 2021 - May 2022

*GPEM Hash Core Business*Responsible for leading all Hash Core Business products, assuming the biggest and main team of the company (Payments), reassuming Acquisition Funnel + Logistics, in addition to Banking and Issuing teams. Direct leadership of 5 PMs and approximately 35-40 engineers in 9 teams, area planning and design, structuring of headcounts and budget, definition and monitoring of OKRs, hiring and forming teams.Teams:- POS Terminal (Payments)- Digital / Ecommerce (Payments)- Capture / Authorization (Payments)- Clearing / Settlement (Payments)- PIX- Core-Banking- Issuing- Acquisition Funnel- Logistics Show less

Group Product Manager

• Jan 2021 - Aug 2021

*GPM Banking & Issuing*Responsible for hiring and training the Banking and Issuing teams as manager of 2 PMs and indirect leadership of the engineering team, structuring vision and strategy, definition and monitoring of OKRs, closing contracts with all suppliers and partners necessary for the operation.Banking Team: - Digital Wallet: financial ledger responsible for managing the customer's balance through financial credits and debits in their Hash account- Charges: charges on future credit card receivables with flexible business rules regarding terms and frequency- TED: automatic TED sending routine- PIX: automatic PIX sending routineIssuing Team:- Card: Mastercard prepaid card operating on the credit rail (dual-message-system) linked to Merchant account balance in Hash. White-Label BIN Sponsored card offer (issuer Hash) with customer Card-Design. Show less

Product Manager

• Apr 2020 - Dec 2020

*PM Payment Link & Acquisition Funnel & Logistics*In addition to the responsibility for Acquisition and Logistics, I led a War Product (Payment Link) involving many cross-functional teams in the company (Risk, Financial Services, Dashboard, Design, Research), offering an online/remote sales channel for our Merchants.- Payment Link: online payment link that can be easily generated by the Merchant to make a sale by sending the URL through digital channels to the buyer (1st version of the product had initial release 4 months afterwards) Show less

Product Manager

• May 2019 - Apr 2020

*PM Acquisition Funnel & Logistics*Responsible for developing products for the company's main growth channel, which is the sale and delivery of POS (Point-of-Sale) terminals, closing contracts with all the necessary suppliers for the operation, structuring the product from scratch, launching MVPs, developing its scalability according to business needs and metrics, automating manual processes, using product development methodologies and direct contact with the engineering and design teams (EPD).Products:- Acquisition Funnel: white-label e-commerce for POS where Merchants can select the terminal model and make their payment using the selected payment method (credit card / boleto)- Invoice: automation of product invoice issuance for logistical shipping, covering all Brazilian states, interstate ICMS rules, as well as cases requiring the issuance of GNRE- Logistics: generation and submission of delivery files to the Logistics Operator, deliveries status tracking and replacement of broken terminals. Show less

Account Manager - Banking & Payments

• Jul 2018 - May 2019

Responsible for managing Issuer, Acquirer and Processor fintechs through their whole sales, onboarding and production processes, performing both farming and hunting activities, supporting these companies to achieve digital security from strong authentication and data protection using Gemalto hardware and software solutions for the industry. Responsible for managing Issuer, Acquirer and Processor fintechs through their whole sales, onboarding and production processes, performing both farming and hunting activities, supporting these companies to achieve digital security from strong authentication and data protection using Gemalto hardware and software solutions for the industry.

Account Executive - Large Accounts Digital

• May 2018 - Jul 2018

Work directly with top executives in companies considered “Key Accounts” to find the appropriate solution within Stone Co for their business, resulting in a superior payment and digital experience for final customers. Manage life cycle of sales process: identifying and developing new business and opportunities, presenting project scope, negotiating contracts and closing deals.

Account Manager Team Coordinator - Field Accounts Digital

• Jul 2017 - Apr 2018

Manage a team of six Account Managers within Stone’s Digital Commercial Team*. Responsible for structuring the area, creating organizational flows, separating account lists and designating sales metrics and goals accordingly. *Stone Digital is part of the Stone Co. Holding, composed by an ecosystem of technology companies focused on payment solutions for digital channels as ecommerce, mobile and omnichannel operations. The companies that build Stone Co are the following: Stone, Pagar.me, Mundipagg, Equals and Cappta. Show less

Account Manager - Key Accounts

• Dec 2016 - Jun 2017

Development of a new area within the company to deliver world-class customer experience to Key Accounts. As an Account Manager, I am responsible for developing new projects with customers, increase revenue, rentability and lifetime value, and avoid customer churn. Development of a new area within the company to deliver world-class customer experience to Key Accounts. As an Account Manager, I am responsible for developing new projects with customers, increase revenue, rentability and lifetime value, and avoid customer churn.

Pre-Sales Engineer / Solution Specialist - Strategic Accounts

• Aug 2014 - Nov 2016

The main goal as a Pre-Sales Engineer is to deliver value to the customer’s business through the use of technology, working in conjunction with the sales team and implementation consulting companies.The work starts in the beginning of the sales cycle, identifying the customer needs/requirements and/or pain points in order to propose a solution that will best fit them and improve KPIs.Some of the main job activities are:• Proposal for customer´s RFIs/RFPs (Request for Information / Request for Proposal)• Solution-value demonstration• Proof of Concept (PoC) / Prototype / MVP• Technical and business proposal• Solution architecture topology and sizing Show less

eTalent / Intern

• Nov 2013 - Aug 2014

Talent development program for undergraduate students focusing on Technology and Sales.