Chris Davies QIAL, CMIIA, CIA, GradIRM, IRMCert
Internal Audit & Risk Management at The Midcounties Co-operative- Claim this Profile
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Bio
Credentials
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GradIRM
Institute of Risk ManagementMar, 2020- Nov, 2024 -
Prince2 practitioner
AXELOS Global Best PracticeSep, 2012- Nov, 2024 -
BA Hons
The Open University -
CIA - certified internal auditor
IIA-The Institute of Internal Auditors -
CMIIA - Chartered internal auditor
Chartered Institute of Internal Auditors -
COBIT foundation
ISACA -
IRM Cert - international certificate in enterprise risk management
Institute of Risk Management -
ITIL foundation
BCS -
MSP practititioner
AXELOS Global Best Practice -
MoP foundation
AXELOS Global Best Practice -
MoV foundation
AXELOS Global Best Practice -
P30 foundation
AXELOS Global Best Practice -
Polytechnic Certificate in Legal Studies for Legal Workers
Birmingham Polytechnic -
Prince2 Foundation
AXELOS Global Best Practice -
Qualification in Internal Audit Leadership
IIA-The Institute of Internal Auditors
Experience
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The Midcounties Co-operative
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United Kingdom
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Retail
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700 & Above Employee
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Internal Audit & Risk Management
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Jan 2021 - Present
• Supervising audit team and allocating and scheduling audits (in-house and partners)• Constant reassessment of risks and audit plan during a time of significant change, which may result in short notice injections• Innovative and flexible approach to delivery of audits• Prepare quarterly report for Audit & Risk Committee• Recruitment of audit team as part of expansion• Undertaking complex and rapid investigations• Reviews of risk registers at trading unit, support unit and project level• Advice and guidance on implementation of, and assurance relating to, first line controls and planned mitigations.
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Internal Audit (Interim)
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Jun 2020 - Jan 2021
Bringing the Internal Audit function out of hibernation following COVID 19 pandemicReassessing risks and redesigning audit plan for remainder of financial year to reflect revised prioritiesResponsibilities include:• Supervising audit team and allocating and scheduling audits• Constant reassessment of risks and audit plan during a time of significant change• Innovative and flexible approach to delivery of audits• Prepare quarterly report for Audit & Risk Committee.
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BT Group
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United Kingdom
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Telecommunications
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700 & Above Employee
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Senior Audit Manager
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Nov 2014 - Oct 2019
Responsible for designing and delivering the full (financial, operational and IT) risk based annual audit plan for the Enterprise (UK business) customer facing unit, specific Group Risks (Major Customer Contracts / Change Management) and e2e customer processes (sales / bid management / contract management). Managed a team of 6-10 audit managers / senior auditors / auditors.• Resourced, scheduled and delivered the annual audit plan, reviewing, reprioritising, and injecting assignments as necessary to provide best value to the business• Developed key relationships with stakeholders within both operations (senior leaders / subject matter experts) and the wider assurance functions (1st and 2nd line including Group Risk) to focus on best value and minimise overlaps, gaps and repetition• Provided BT Board with assurance over progress and effectiveness of delivery of the OneBT strategy by designing and implementing a maturity based assessment approach to auditing BT’s key transformational activities from portfolio level down to programme and project • Sold benefits of effective governance, risk management and controls within the wider BT community by designing and delivering well received training relating to various aspects of audit methodology and assurance • Upskilled and developed individuals within Internal Audit by designing and delivering well received training relating both to internal audit, but also to the wider business• Owned and delivered Sarbannes-Oxley testing for Enterprise on behalf of external auditors, thereby meeting legal requirements for compliance• Recruitment of Senior Auditors, including production of job adverts, liaising with recruitment agencies, cv sifts, initial phone and subsequent f2f interviews, selection and negotiation to recruit appropriate individuals to support specific and variable business needs
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Senior Audit Manager
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Nov 2014 - Oct 2019
• Designed and delivered an agile workshop-based approach to reviewing a newly identified risk to facilitate how the business could move forward whilst gaining an appropriate level of assurance for which I received excellent feedback• Provided holistic third line assurance BT’s major customer contracts (c. £4.1bn revenue p.a.) / e2e business lifecycles (c. £4.6bn revenue p.a.) by creating and delivering risk based audit plans • Constantly drove self-development by undertaking focused upskilling within core professional capabilities (internal audit / risk management), and wider (portfolio, programme and project management / IT and service management ) maintaining visibility of latest developments and sharing information with wider internal audit function • Mentored individuals both within internal audit and from other parts of the business to support them in achieving their goals. This resulted in individuals gaining promotion, moving to new roles, and building specialist knowledge• Attending and reporting to the quarterly Enterprise audit and risk committee on significant audit findings, current work in progress, and future activities. This included production of presentation slides and maintaining the relationship and awareness during the course of the quarter so there were no surprises for the CEO• Gained excellent feedback as trusted partner, even when giving difficult messages, by developing value-add relationships with senior management
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Internal Audit Manager
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Dec 2010 - Nov 2014
Responsible for designing and delivering the risk based annual audit plan for Customer Experience Group Risk across all customer facing units. Managed team of 4-10 senior auditors / auditors.• Resourced, scheduled and delivered the annual audit plan, reviewing, reprioritising and proposing injections as necessary to provide best value to the business• Developed key relationships with both operations (senior leaders / subject matter experts) and the wider assurance functions (1st and 2nd line including Group Risk) to focus on best value and minimise overlaps, gaps and repetition• Developed and delivered methodology training for individuals and teams across the Internal Audit organisation• Designed an internal audit apprentice programme to take school leavers through the initial two years from induction to become capable auditors• Managing delivery of Sarbannes-Oxley testing in conjunction with external auditors covering various processes• Design of three year audit strategy and annual plan for Customer Experience / Sales / Customer Service and constant re-evaluation of plan and resource• Drove significant improvement in performance and output for Customer Experience audits, resulting in greater assurance for the business• Drove evidential improvements in performance and capability of auditors through training, coaching and reviewing work• Design and delivery of the Programme and Project Management (PPM) Master classes with subject matter expert to increase understanding across Internal Audit, receiving excellent feedback• Management and delivery of Intellectual Property Rights audit, the significant findings of which were flagged up to Group CEO resulting in a change to approach• Secondment to Group Functions to define approach to three lines of defence model for major contracts• Development and training of methodology focused approach (Embedding the Methodology) to increase auditor confidence, consistency of approach and result in higher quality output
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Executive Auditor / Internal Audit Manager (Global Services / Contracts)
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Sep 2003 - Dec 2010
Various responsibilities including defining and delivering both audit plans and individual assignments, people management, training, developing subject matter expertise (major customer contracts, sales, bid management, contact centres). Leading of virtual teams within Internal Audit to deliver specific projects and knowledge share. Managing / undertaking significant volume of audits in the Global entities including EMEA, Asia Pac and Americas.
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various operational roles
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Sep 1988 - Sep 2003
Various operational roles across different units within the BT organisation, which included:process management, project management, telemarketing / call centre consultancy (marketing, sales and operations), systems development / support management, regulatory performance, operational reviews, financial reporting.
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Solihull Community Enterprise
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Solihull
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Writer
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Jul 1988 - Sep 1988
Production of tourism leaflets for Solihull Borough; investigation into standards of public footpaths, local sites of interest; planning format of product. Production of tourism leaflets for Solihull Borough; investigation into standards of public footpaths, local sites of interest; planning format of product.
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Small Heath Advice Centre
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Birmingham, United Kingdom
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Legal & Welfare Advisor
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Apr 1987 - May 1988
Advising clientele on rights relating to Welfare Benefits, Immigration, Housing, and Law; extensive customer facing; casework; high pressure environment; liaison with various local and national government departments by letter, telephone and face-to-face. Gained legal qualification at Birmingham Polytechnic. Advising clientele on rights relating to Welfare Benefits, Immigration, Housing, and Law; extensive customer facing; casework; high pressure environment; liaison with various local and national government departments by letter, telephone and face-to-face. Gained legal qualification at Birmingham Polytechnic.
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Education
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1999 - 2000
The Open University
Bachelor of Arts - BA, Humanities/Humanistic Studies -
1977 - 1984
King Edward's, Birmingham
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