Deidre Cook, SHRM-SCP, SPHR
Talent Development Manager at Carolina West Wireless- Claim this Profile
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Topline Score
Bio
Mark Peters
I found Deidre to be a consumate professional with the knowledge and skills necessary to be a contributing member of the Customer Solutions team. She does not hesitate to roll up her sleeves and get right into the middle of work to be done. Her knowledge of customer service, instructional design, and training adult professionals was valuable to the team in producing high quality learning materials that benefitted our clients.
Donald Robinson
Deidre is a pleasure to work with. She works hard and seeks advice from many stakeholders, peers, and helps drive projects to completion, specifically NICE through her attention to detail, strong work-ethic and easy-going, great personality. Deidre is a valuable asset to any organization.
Mark Peters
I found Deidre to be a consumate professional with the knowledge and skills necessary to be a contributing member of the Customer Solutions team. She does not hesitate to roll up her sleeves and get right into the middle of work to be done. Her knowledge of customer service, instructional design, and training adult professionals was valuable to the team in producing high quality learning materials that benefitted our clients.
Donald Robinson
Deidre is a pleasure to work with. She works hard and seeks advice from many stakeholders, peers, and helps drive projects to completion, specifically NICE through her attention to detail, strong work-ethic and easy-going, great personality. Deidre is a valuable asset to any organization.
Mark Peters
I found Deidre to be a consumate professional with the knowledge and skills necessary to be a contributing member of the Customer Solutions team. She does not hesitate to roll up her sleeves and get right into the middle of work to be done. Her knowledge of customer service, instructional design, and training adult professionals was valuable to the team in producing high quality learning materials that benefitted our clients.
Donald Robinson
Deidre is a pleasure to work with. She works hard and seeks advice from many stakeholders, peers, and helps drive projects to completion, specifically NICE through her attention to detail, strong work-ethic and easy-going, great personality. Deidre is a valuable asset to any organization.
Mark Peters
I found Deidre to be a consumate professional with the knowledge and skills necessary to be a contributing member of the Customer Solutions team. She does not hesitate to roll up her sleeves and get right into the middle of work to be done. Her knowledge of customer service, instructional design, and training adult professionals was valuable to the team in producing high quality learning materials that benefitted our clients.
Donald Robinson
Deidre is a pleasure to work with. She works hard and seeks advice from many stakeholders, peers, and helps drive projects to completion, specifically NICE through her attention to detail, strong work-ethic and easy-going, great personality. Deidre is a valuable asset to any organization.
Credentials
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Situational Leadership II Trainer
Ken BlanchardMar, 2018- Nov, 2024 -
SHRM Senior Certified Professional (SHRM-SCP)
SHRMFeb, 2021- Nov, 2024 -
Senior Professional in Human Resources® (SPHR®) Certification
HRCIApr, 2021- Nov, 2024
Experience
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Carolina West Wireless
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United States
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Wireless Services
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1 - 100 Employee
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Talent Development Manager
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Oct 2017 - Present
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Lowe's Companies, Inc.
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United States
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Retail
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700 & Above Employee
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Information Architect
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Feb 2017 - Oct 2017
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Instructional Specialist
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Jan 2012 - Feb 2017
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Fiserv
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Business Analyst
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Sep 2010 - Jan 2012
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Customer Solution Supervisor
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Feb 2010 - Jan 2011
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Education
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2002 - 2006
Appalachian State University
B.S., Interior Design/General Business
Community
