Experience

Spectrum Orthopaedics Inc

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Receptionist, MA

  • Apr 2022 - Present

  Maintain and assure physician schedule full. Accurate record reports and correspondence is complete with pertinent information for patient appointments, data entry as needed. Respond to providers, tasks and orders in a timely manner. Perform patient checkout workflow and responsibility during office visits, any patient education as instructed by the provider. Proficient with NextGen, SRS, Excel, Word, Doxy and EPIC. Maintain and assure physician schedule full. Accurate record reports and correspondence is complete with pertinent information for patient appointments, data entry as needed. Respond to providers, tasks and orders in a timely manner. Perform patient checkout workflow and responsibility during office visits, any patient education as instructed by the provider. Proficient with NextGen, SRS, Excel, Word, Doxy and EPIC.



Portland Gastroenterology Associates

• Portland, Maine

• Medical Assistant

  • Dec 2017 - Apr 2022

  Maintain and assure physician schedule, formatted and communicated timely and accurately. Assured medical record reports and correspondence completion with pertinent information and documentation in the patient’s medical chart, in preparation for clinic visits. Respond to providers tasks and orders timely, and assured accuracy. Perform patient checkout workflow and responsibilities during office visits. Patient data entry as needed. gGastro, word, excel, doxy and EPIC. Maintain and assure physician schedule, formatted and communicated timely and accurately. Assured medical record reports and correspondence completion with pertinent information and documentation in the patient’s medical chart, in preparation for clinic visits. Respond to providers tasks and orders timely, and assured accuracy. Perform patient checkout workflow and responsibilities during office visits. Patient data entry as needed. gGastro, word, excel, doxy and EPIC.



InterMed, P.A.

• United States
• Medical Practices
• 200 - 300 Employee

• Medical Receptionist

  • Oct 2015 - Jun 2017

  Customer service, scheduling,multi tasking. ECW Customer service, scheduling,multi tasking. ECW



Hannaford

• scarborough, maine

• Front End Service Leader

  • Jun 2006 - May 2017

  Customer service including assisting customers in locating products & checking them out in a timely manner. Working with management to ensure satisfaction to the customer is a number one priority. Strong organizational skills, which include scheduling associates to daily duties and making sure all breaks are given. Auditing tills to ensure accountability for all monies. Customer service including assisting customers in locating products & checking them out in a timely manner. Working with management to ensure satisfaction to the customer is a number one priority. Strong organizational skills, which include scheduling associates to daily duties and making sure all breaks are given. Auditing tills to ensure accountability for all monies.



Portland foot and ankle

• Portland area, Maine

• Patient Services/Receptionist

  • Mar 2014 - Sep 2015

  Greet and check in all patients, inputting demographics for each patient with updates. Answering multi line phones, referrals, confirmation calls of upcoming appointments or rescheduling as necessary. Scheduling appointments and organizing charts for patients that are being seen the next day. Checking patients out, collection of copay’s and any other retail items that were purchased. Greet and check in all patients, inputting demographics for each patient with updates. Answering multi line phones, referrals, confirmation calls of upcoming appointments or rescheduling as necessary. Scheduling appointments and organizing charts for patients that are being seen the next day. Checking patients out, collection of copay’s and any other retail items that were purchased.



Maine Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Admitting Representative

  • Apr 1994 - May 2006

  Customer service skills such as directing patients, visitors and fielding phone calls to the appropriate departments with the utmost confidentiality. Strong organizational skills, printing daily patient lists and ensuring all documented patient information for their up coming admission is accurate. Determine and verifying insurance pre-authorization on insurance when necessary. Customer service skills such as directing patients, visitors and fielding phone calls to the appropriate departments with the utmost confidentiality. Strong organizational skills, printing daily patient lists and ensuring all documented patient information for their up coming admission is accurate. Determine and verifying insurance pre-authorization on insurance when necessary.