Insights Manager

• Jul 2022 - Present

Qualitative Analyst--Financial Services

• May 2021 - Jul 2022

Senior Researcher

• Oct 2019 - May 2021

Strategy consulting for top law firms and professional services firms aimed at improving performance and client service. Based on comprehensive client feedback collected from C-Suite executives of Fortune 1000 companies as well as representatives of municipal governments in the public sector. Conducting independent market research for multiple publications reflecting benchmarking statistics and trends in the legal industry, including web survey data and voice of the customer interviews. Strategy consulting for top law firms and professional services firms aimed at improving performance and client service. Based on comprehensive client feedback collected from C-Suite executives of Fortune 1000 companies as well as representatives of municipal governments in the public sector. Conducting independent market research for multiple publications reflecting benchmarking statistics and trends in the legal industry, including web survey data and voice of the customer interviews.

Research Associate

• Mar 2018 - Oct 2019

-Due diligence and strategy consulting for thirty-five projects, leveraging both primary and secondary market research. Emphasis on qualitative, voice of the customer research from project design to delivery. Creation of interview guides, conducting competitive intelligence, writing B2B customer case studies for client deliverables. Conducted approximately 450 in-depth interviews with industry experts. Serving clients over a variety of industries, from industrial manufacturing to healthcare and education. Stax Inc. is a global management consulting firm delivering market expertise and unique insights across a broad range of industries including software and technology, healthcare, business services, industrial, consumer and retail, and education. The firm engages industry experts and professionals to analyze market dynamics and industry trends to provide data-driven, actionable insights for competitive market landscape analysis.

Teachers Aide

• Oct 2016 - Feb 2018

Care of children aged 6 weeks to 4 years, Interfacing with diverse, at-risk populations, Providing Spanish interpretation/translation services, maintenance of children’s confidential files, including sensitive material. Care of children aged 6 weeks to 4 years, Interfacing with diverse, at-risk populations, Providing Spanish interpretation/translation services, maintenance of children’s confidential files, including sensitive material.

Interpreter

• Apr 2014 - Sep 2015

New York State Parks and Recreation Leading historic house tours, library/archival work including transcription of documents and assisting in outside research requests, planning/designing exhibits, training new employees, cleaning collection pieces, security of site New York State Parks and Recreation Leading historic house tours, library/archival work including transcription of documents and assisting in outside research requests, planning/designing exhibits, training new employees, cleaning collection pieces, security of site

District Enrollment Director, Catskill Region, NY

• Sep 2014 - May 2015

Organization of alumni interviews, liaison for Admissions Office, use of I-Track software, distribution of promotional materials, table events at high school college fairs, interviewing of candidates, writing evaluations Organization of alumni interviews, liaison for Admissions Office, use of I-Track software, distribution of promotional materials, table events at high school college fairs, interviewing of candidates, writing evaluations

Teacher's Assistant

• Jan 2010 - May 2013

Involved anything the teacher requests. Ability to take orders and juggle multiple tasks while monitoring and ensuring safety of children, ages 6 months to 5 years. Involved anything the teacher requests. Ability to take orders and juggle multiple tasks while monitoring and ensuring safety of children, ages 6 months to 5 years.

Video Editor

• Jan 2011 - Mar 2013

Involved conducting interviews and selecting pertinent information for promotional videos. Editing included extensive use of Final Cut Pro 7 and X. Involved conducting interviews and selecting pertinent information for promotional videos. Editing included extensive use of Final Cut Pro 7 and X.