Experience

JOBSKILLSHARE Tech Career Solutions

• United States
• Internet Publishing
• 1 - 100 Employee

• Remote Technician

  • Jan 2022 - Present

  Duties Include • Initiate incident tickets and follow escalation protocol• Conducting initial support, classification, and prioritization activities• Monitor all systems for any Tier 1 related problems• Provide constant follow-up to customers• Keep IT Director informed of progress in solving problems Duties Include • Initiate incident tickets and follow escalation protocol• Conducting initial support, classification, and prioritization activities• Monitor all systems for any Tier 1 related problems• Provide constant follow-up to customers• Keep IT Director informed of progress in solving problems



Geometric Skate Shop

• Sales Associate

  • Jan 2019 - Present

  Duties Include• Setting up POS System• Fixing printers / PCs or POS System when needed• Updating inventory• Completing online orders • Helping customers with their needs Duties Include• Setting up POS System• Fixing printers / PCs or POS System when needed• Updating inventory• Completing online orders • Helping customers with their needs