Jennifer Rodrigues
Customer Service Teller at Continental Currency Services- Claim this Profile
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Bio
Experience
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Continental Currency Services
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Human Resources Services
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1 - 100 Employee
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Customer Service Teller
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Oct 2021 - Present
Promptly acknowledge customer while maintaining a friendly, courteous demeanor. Complete customer's transaction requests including: check cashing, wire transfers, loan payments, cash advances. Subsequent duties include following/refining department policies and procedures, and completing necessary documentation. Promptly acknowledge customer while maintaining a friendly, courteous demeanor. Complete customer's transaction requests including: check cashing, wire transfers, loan payments, cash advances. Subsequent duties include following/refining department policies and procedures, and completing necessary documentation.
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CVS Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Sales Associate
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Nov 2020 - Nov 2021
Designated CVS sales associate, responsible for customer education, sales promotions, product insights, photography services, post mail services, and western union payment processing. Subsequent duties included inventory, stocking, merchandise arrangement and general sales floor upkeep. Special duties included performing covid testing, providing covid vaccination cards, managing the tills, and security oversight. Designated CVS sales associate, responsible for customer education, sales promotions, product insights, photography services, post mail services, and western union payment processing. Subsequent duties included inventory, stocking, merchandise arrangement and general sales floor upkeep. Special duties included performing covid testing, providing covid vaccination cards, managing the tills, and security oversight.
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VXI Global Solutions, LLC
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Telecommunications Representative
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Jul 2020 - Dec 2020
Promote, troubleshoot, and sell designated corporate technology/communications systems to both internal and external customers. Build market position by locating, developing, defining, negotiating, and closing business relationships. Keep abreast of current technology trends. Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. Leverage the CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios. Occasional duties included account reconciliation, service-charge audits, refund processing, and misc. cash posting. Show less
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AAMCOM, LLC
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Telecommunications
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1 - 100 Employee
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Public Safety Dispatcher
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Jun 2019 - Oct 2019
• Acted as a public safety dispatcher. Provided first level assessment and triage of calls. Assisted customers with troubleshooting and resolution of basic issues to avoid future service calls. Also conveyed high level professionalism and efficiency necessary to minimize customer anxiety and maximize customer loyalty. Subsequent duties entailed providing proactive communication and coordination for customers. • Acted as a public safety dispatcher. Provided first level assessment and triage of calls. Assisted customers with troubleshooting and resolution of basic issues to avoid future service calls. Also conveyed high level professionalism and efficiency necessary to minimize customer anxiety and maximize customer loyalty. Subsequent duties entailed providing proactive communication and coordination for customers.
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Office Depot
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United States
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Retail Office Equipment
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700 & Above Employee
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Sales Associate
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Feb 2019 - Jun 2019
Daily duties included cashiering, sales floor upkeep, updating inventory, and promotional item setup. Occasional duties include printing, photography services, and post mail services. Occasional duties included answering phones and assisting customers request. Daily duties included cashiering, sales floor upkeep, updating inventory, and promotional item setup. Occasional duties include printing, photography services, and post mail services. Occasional duties included answering phones and assisting customers request.
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Ramonas Food Group LLC & Ramonas Restaurant Group LLC.
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United States
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Food and Beverage Manufacturing
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1 - 100 Employee
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Shift Supervisor
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Apr 2018 - Oct 2018
Designated shift supervisor responsible for ensuring restaurant Inventory is up to date, vault is accurate, tills are stocked, and bank deposits are made in a timely manner. Subsequent duties included scheduling, data entry, and supervising 10 workers on average. Additional duties included schedule adherence, workforce management, performing group activities for morale, and quality assurance of products and services. Occasional duties included food inspection preparation, and performing food safety training for staff. Show less
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Wingstop Restaurants Inc.
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United States
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Restaurants
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700 & Above Employee
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Shift Supervisor
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Apr 2015 - Dec 2017
As shift supervisor, I was responsible for ensuring restaurant Inventory was up to date. Specifically in regards to poultry handling and safety. Assisted in cooking sauces/breads manually to ensure top quality and safety for customers. Also ensured the restaurant vault was accurate, cashier tills were stocked, and bank deposits were made in a timely manner. Subsequent duties included scheduling, data entry, and supervising 10 workers on average. Additional duties included schedule adherence, workforce management, performing group activities for morale, and quality assurance of products and services. Occasional duties included food inspection preparation, and performing food safety training for staff. Show less
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Education
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Youth Build Charter School
High School Diploma, General Education -
Fremont High School
French Studies, 11