Experience

ConvergeHEALTH by Deloitte

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Partner and Hybrid Market Offering Lead - Patient Enablement and Experience

  • Mar 2021 - Present



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Partner, Life Sciences

  • Dec 2007 - Present

  Patient Engagement and Experience - Customer Experience - Commercial Enablement for Omni-channel Engagement Accelerating commercial performance for Life Science organizations...driving market share and product volume through NextGen analytics, customer engagement and commercial operations. Helping Life Science clients drive revenue and market share while reducing the commercial cost footprint by transforming commercial operations. Industry thought leader in all aspects of… Show more Patient Engagement and Experience - Customer Experience - Commercial Enablement for Omni-channel Engagement Accelerating commercial performance for Life Science organizations...driving market share and product volume through NextGen analytics, customer engagement and commercial operations. Helping Life Science clients drive revenue and market share while reducing the commercial cost footprint by transforming commercial operations. Industry thought leader in all aspects of insights and analytics, patient engagement and service, multi-channel marketing excellence, digital marketing operations and customer relationship management. Show less



EMD Serono, Inc.

• Pharmaceutical Manufacturing
• 700 & Above Employee

• Senior Director, Commercial Operations

  • Sep 2006 - Dec 2007

• Senior Director, Sales Operations

  • Sep 2004 - Sep 2006

• Strategic Planning

  • Nov 2002 - Aug 2004



Tyrolit Schleifmittlewerke Swarovski K.G.

• Vice President, North American Finance and Operations

  • Jan 2000 - Oct 2002



Dunkin'

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Regional Controller, Business Consultant, Finance Analyst

  • Oct 1991 - Jan 2000



The Stop & Shop Companies

• Accountant/Accounting Manager

  • Aug 1990 - Sep 1991