• Jan 2022 - Present

• Jul 2015 - Dec 2021

Leading the technical strategies, standards and practices for managing, integrating and developing the best solutions to meet the needs of our enterprise and our clients.In this role I manage a cross functional team of Solution, Data and AI Architects, Enterprise Tech-Leads and Data Management professionals who work with Product, Client Implementation and Infrastructure teams to establish patterns, develop roadmaps, build solutions and ensure successful ongoing operations.

Systems Architect

• Jan 2012 - Jul 2015

Facilitate the transformation of business requirements into high quality technical solutions, making the decisions to leverage existing technologies or build new capabilities to meet these needs. Work collaboratively with business, application, data, infrastructure and security architects to design solutions that meet business needs and provide a strategic platform for future application development. Co-architect of the complete replacement of legacy systems necessary to implement the Affordable Care Act. Defined reusable integration patterns for over 150 vendor and application integrations. Leadership responsibilities in the implementation of new consumer and broker facing shopping and enrollment functions utilizing cross-platform vendor solutions meeting strict security, integration and performance requirements in a highly compressed time-frame working with multiple on and off-shore teams. Additional significant assignments: • Lead Architect in initiative to re-imagine and re-platform all customer facing digital properties • Coordination and updating of application development standards • Participant in multiple Blue Cross Association Architecture meetings and groups • Responsible for RFP and Vendor Technical Reviews Show less

• May 2008 - Jan 2012

Provide leadership for all aspects of enterprise information technology. Manage infrastructure, network and help desk personnel and ongoing operational policies and procedures. Develop strategies for build versus buy decisions and negotiate contracts with vendors for products and services. Provide support and leadership to programmers and analysts in the strategic design and development of systems that leverage technologies to meet business needs and reduce ongoing support. Develop architectural and staffing strategies to best utilize available resources and achieve goals. Help others to clarify requirements, set priorities and execute changes. Show less

• May 2004 - May 2008

Responsible for developing system designs, strategies and road-maps for legacy applications, new development and the overall technical environment. Introduced and enabled robust, agile software delivery processes. Acquisitions required the ability to learn products and system requirements for new lines of business. As part of department leadership team, established overall resource allocation and project planning priorities.

• May 2002 - May 2004

Established team creating websites and microsites supporting business initiatives. Responsible for all aspects of web projects – site strategies, server hosting, development and user interface design. Developed change management and implementation processes. Established guidelines for developers and UI designers. Built business applications supporting multi-site communication and customer relationship management.

• May 2001 - May 2002

Brought on-board to develop web sites and hosting approach for NCMIC. Worked extensively with Marketing to define and implement on-line experience, brand approach and search engine optimization strategies.

Consultant

• Dec 1999 - May 2001

Web Development Consultant. Developed internal and external web sites for clients. Focused on user interface design, html, ASP, XML and SQL development. Web Development Consultant. Developed internal and external web sites for clients. Focused on user interface design, html, ASP, XML and SQL development.

Graduate Assistant

• May 1996 - Dec 1999

Intern Architect. Responsibilities included creating documents and specifications for building projects - primary focus on historic preservation and ADA compliance. Also led development of printed, online and kiosk campus maps. Intern Architect. Responsibilities included creating documents and specifications for building projects - primary focus on historic preservation and ADA compliance. Also led development of printed, online and kiosk campus maps.

Help Room Consultant

• Sep 1994 - May 1996

Responsible for walk-in and telephone based support for all Computation Center supported computer labs, Project Vincent (Ultrix) distributed computing environment, VAX, PC and Macintosh software support for students and faculty. Major focus was on Ultrix (a BSD Unix derivative), Macintosh and website support. Also worked as an assistant to the Publications Director to create instruction sheets and produce the Computation Center newsletter. Responsible for walk-in and telephone based support for all Computation Center supported computer labs, Project Vincent (Ultrix) distributed computing environment, VAX, PC and Macintosh software support for students and faculty. Major focus was on Ultrix (a BSD Unix derivative), Macintosh and website support. Also worked as an assistant to the Publications Director to create instruction sheets and produce the Computation Center newsletter.