Experience

Within3

• United States
• Software Development
• 100 - 200 Employee

• Release Manager | Engineering

  • Jan 2022 - Present

  As Release Manager for a Within3, I'm passionate about streamlining processes and continuously improving the way we deliver software to our customers. In the past year, I led multiple scrum teams in a major transformation from monthly to daily releases to our production environment, enabling us to deliver new features and bug fixes at a faster pace.I've enjoyed reviewing and optimizing our release process by identifying areas for improvement, and cutting out any unnecessary steps or roadblocks. I'm always on the lookout for new tools and technologies that can help us optimize our workflow and make our releases even smoother.I also own, and complete, our monthly security patching process, which removed the need for a third-party provider. This change was instrumental in reducing downtime from 4 hours to 30 minutes, which had a significant positive impact on our customers. Show less

• Senior QA and Product Operations Analyst

  • Mar 2020 - Jan 2022

  As a Senior QA and Product Operations Analyst, I was responsible for ensuring the quality of our products and supporting their operational efficiency. With 5 years of experience in QA processes, product management, and operations, I brought a deep understanding of how to ensure products were delivered to market with quality and efficiency in mind.My responsibilities included developing and implementing effective QA processes and strategies, collaborating with cross-functional teams to identify and communicate product issues and risks, managing and executing test plans and test cases, and mentoring new QA analysts on the team.In addition, I successfully implemented the Atlassian Suite (Jira + Confluence) for the organization and acted as the Administrator, improving project management and team collaboration. I worked closely with product and development teams to ensure our products met user needs and were delivered on time and within budget.I had a proven track record of building and leading high-performing teams, delivering complex projects on time and on budget, and improving operational efficiencies. I had experience with Agile methodologies, and I was comfortable working in a fast-paced, dynamic environment. Show less



FormFire - an AgencyBloc Solution

• United States
• Insurance
• 1 - 100 Employee

• QA Analyst

  • May 2018 - Mar 2020



Banyan Technology

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Jira Administrator

  • Oct 2016 - Oct 2017