Matthew Dow

Server at A Catered Affair
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Contact Information
us****@****om
(386) 825-5501
Location
Las Cruces, New Mexico, United States, MX

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Bio

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Credentials

  • Securities Industry Essentials
    FINRA
    Nov, 2022
    - Nov, 2024

Experience

  • A Catered Affair
    • Events Services
    • 1 - 100 Employee
    • Server
      • Nov 2017 - Present

      • Lead a team of 3+ servers in setting up events and providing exceptional service to guests, resulting in an increase in the returning customer rate. • Developed and implemented new serving techniques and setup / teardown methods, boosting overall guest satisfaction. • Trained and mentored new servers, sharing best practices and fostering a cohesive team environment, leading to a 30% decrease in onboarding time. • Lead a team of 3+ servers in setting up events and providing exceptional service to guests, resulting in an increase in the returning customer rate. • Developed and implemented new serving techniques and setup / teardown methods, boosting overall guest satisfaction. • Trained and mentored new servers, sharing best practices and fostering a cohesive team environment, leading to a 30% decrease in onboarding time.

  • Planet Development
    • Las Cruces, New Mexico, United States
    • General Laborer
      • Sep 2017 - Jan 2020

      • Supported teammates in various construction tasks, including material handling, site preparation, and equipment operation, resulting in a 20% decrease in project completion times. • Collaborated with subcontractors to execute certain projects, ensuring timely completion and adherence to quality standards. • Developed an efficient material ordering and management system, which resulted in timely replenishment of inventory to meet project demands. • Supported teammates in various construction tasks, including material handling, site preparation, and equipment operation, resulting in a 20% decrease in project completion times. • Collaborated with subcontractors to execute certain projects, ensuring timely completion and adherence to quality standards. • Developed an efficient material ordering and management system, which resulted in timely replenishment of inventory to meet project demands.

Education

  • New Mexico State University
    Bachelor of Business Administration, Major in General Business, Minor in Finance
    2019 - 2023

Community

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