Experience

Alsco Uniformes Brasil

• Textile Manufacturing
• 300 - 400 Employee

• Office Clerk

  • Feb 2023 - Present

  Performed multiple functions in a cooperative office environment. These included taking orders, fulfilling orders, data entry, phone work, credits & voids, accounting. Additionally, worked hand in hand with the service department to keep the company working smoothly via these processes. Performed multiple functions in a cooperative office environment. These included taking orders, fulfilling orders, data entry, phone work, credits & voids, accounting. Additionally, worked hand in hand with the service department to keep the company working smoothly via these processes.



Imagine Improv Factory

• Santa Rosa, California, United States

• Founder

  • Mar 2015 - Present

  Founded and led improv group, teaching improv and managing entertainment shows Managed social media platforms including MeetUp, Facebook, and Instagram Developed and delivered weekly team meeting agenda Successfully grew group membership and shared passion for improv with others Founded and led improv group, teaching improv and managing entertainment shows Managed social media platforms including MeetUp, Facebook, and Instagram Developed and delivered weekly team meeting agenda Successfully grew group membership and shared passion for improv with others



Work Injury Law Center

• Santa Rosa, CA

• File Clerk

  • Oct 2022 - Feb 2023

  Managed legal files, including closed files Assembled trial exhibits Scanned paper documents into digital files Filed deposition transcriptions Completed additional tasks as required Managed legal files, including closed files Assembled trial exhibits Scanned paper documents into digital files Filed deposition transcriptions Completed additional tasks as required



Capital Alliance, LLC

• San Rafael, California, United States

• Marketing Assistant/Loan Processor/Project Manager/ Lock Desk Admin/Administrator

  • Jun 2021 - Sep 2022

  Experience in marketing and graphic design, creating convention banners, fliers, and product summaries Experience as a loan processor, working with brokers, appraisal companies, borrowers, title, and escrow companies to bring mortgage loans to completion Proficient in using Encompass and other online service offerings Experience in registering, pricing, and locking loans with vendors Worked on special projects such as applying to work with lenders and obtaining licensing to lend in a new state Multi-faceted role with responsibilities that constantly changed to meet the needs of the company. Show less



Strategic Staffing Solutions

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Closing Disclosure Specialist - Opes Advisors/Flagstar

  • Oct 2020 - Feb 2021

  Reviewed file types and details of mortgages Reviewed details and requirements of Closing Disclosures and any required Change in Circumstance for recent updates in loan terms. Created and sent out Closing Disclosures and associated Changes in Circumstance. Specialize in mortgage loan closing process and compliance with regulations. Reviewed file types and details of mortgages Reviewed details and requirements of Closing Disclosures and any required Change in Circumstance for recent updates in loan terms. Created and sent out Closing Disclosures and associated Changes in Circumstance. Specialize in mortgage loan closing process and compliance with regulations.



Parkwest Casino Sonoma

• Petaluma, California, United States

• Cashier

  • Oct 2017 - Oct 2020

  Managed all aspects of the casino bank cage independently, including transactions, cash and chip handling, record-keeping, and preparing daily deposits. Obtained required background check and state-issued permit. Consistently delivered exceptional customer service. Implemented efficiency improvements to streamline processes and enhance the customer experience. Experience in casino banking and compliance with regulations. Managed all aspects of the casino bank cage independently, including transactions, cash and chip handling, record-keeping, and preparing daily deposits. Obtained required background check and state-issued permit. Consistently delivered exceptional customer service. Implemented efficiency improvements to streamline processes and enhance the customer experience. Experience in casino banking and compliance with regulations.



Bush + Henry

• Sebastopol, California, United States

• Office Assistant/Paralegal

  • 2011 - Sep 2017

  Provided clerical and administrative support to a boutique law firm start-up Prepared, reviewed, and finalized various types of legal correspondence and pleadings, including motions, discovery, and subpoenas. Conducted Internet research to verify data for service of subpoenas Managed office supplies and equipment, and handled reception desk functions Experience in legal support and office administration, familiar with legal document preparation and research. Provided clerical and administrative support to a boutique law firm start-up Prepared, reviewed, and finalized various types of legal correspondence and pleadings, including motions, discovery, and subpoenas. Conducted Internet research to verify data for service of subpoenas Managed office supplies and equipment, and handled reception desk functions Experience in legal support and office administration, familiar with legal document preparation and research.



Finance of America Mortgage LLC

• United States
• Financial Services
• 700 & Above Employee

• Mortgage Loan Review Clerk

  • May 2015 - Aug 2017

  Reviewed and analyzed borrower's credit, employment, income, and assets for loan program compliance before submitting to underwriting Reviewed loans for compliance with all mortgage-related regulations Performed initial setup of mortgage loans, including identification of documents, data entry, ensuring file completeness, and creating Loan Estimates and initial disclosures Transferred to Closing department after demonstrating superior comprehension of new (at the time) TRID rules Returned to Setup department and trained and supervised new loan processors Reviewed pipeline daily to follow up on aging loans Proficient in Byte software and pulling DU and AUS findings online Experience in mortgage loan processing and compliance with regulations. Show less



Gateway Bank F.S.B.

• United States
• Banking
• 1 - 100 Employee

• Independent Contractor

  • Jan 2014 - Apr 2015

  Served as an Assistant to the Executive Vice President and Chief Compliance Officer (CCO) Administered annual compliance training for bank employees Created the bank's first commercial real estate stress testing model from scratch Assisted CCO with loan reviews and updating legal lending limit Assisted Accounts Payable with scanning and filing, and assisted Note Department with scanning Performed various other duties as assigned Experience in compliance and regulatory compliance training, banking, and financial institution. Show less



Office Team

• Visalia, California, United States

• Temporary Administrative Assistant

  • Sep 2013 - Oct 2013

  The Law Offices of Houk & Hornburg, Inc. Temporary paralegal and administrative assistance for vacation coverage Duties included transcription, estate planning research and account transfers to beneficiaries, filing Advance Health Care Directives, correspondence, and assisting with corporate documents for clients Performed various administrative duties as assigned Experience in paralegal and administrative support, with knowledge of estate planning and corporate document preparation. The Law Offices of Houk & Hornburg, Inc. Temporary paralegal and administrative assistance for vacation coverage Duties included transcription, estate planning research and account transfers to beneficiaries, filing Advance Health Care Directives, correspondence, and assisting with corporate documents for clients Performed various administrative duties as assigned Experience in paralegal and administrative support, with knowledge of estate planning and corporate document preparation.



Gateway Bank

• Oakland, CA

• Funder

  • Aug 2008 - Apr 2013

  Reviewed and evaluated loan file documentation, including Automated Underwriting System findings, credit reports, preliminary title reports, employment and income verification, flood certifications, appraisals, and asset documentation, to ensure completeness and accuracy prior to forwarding to underwriting. Monitored loan pipeline daily, following up on aging loans and identifying potential issues that may arise during underwriting. Verified the completeness and accuracy of loan applications and ensured that all required documentation was present in the file. Managed loan pipeline by completing and submitting reports within allotted turn-around times. Performed accurate data entry to fulfill client funding requirements as a part of the credit process for Gateway Bank. Completed extensive compliance training and proficient in utilizing Encompass loan origination software. Show less



Indymac Bank

• Banking
• 700 & Above Employee

• Mortgage Loan Processor

  • Apr 2007 - Jul 2008

  Assembled complete loan packages in proper order for underwriting, ensuring completeness and accuracy. Completed required loan checklists and verified documentation, obtaining any missing documents as needed. Performed data entry and scanned physical copies of loans into digital database. Documented all communication related to the loan application in the conversation log. Assisted in post-closing activities, including closing, secondary marketing, and loan servicing, to obtain and clear outstanding suspense items. Show less



Amarant Design & Build Center

• Administrative Assistant

  • Sep 2005 - Jan 2007

  Performed a variety of administrative, receptionist, purchasing, and human resources duties for a small, three-person office specializing in residential remodeling. Performed a variety of administrative, receptionist, purchasing, and human resources duties for a small, three-person office specializing in residential remodeling.



Community Association Management

• Dublin, CA

• Homeowner Association Manager

  • May 2001 - Apr 2002

  Managed up to eight Homeowner Associations (HOAs) concurrently, with responsibilities including: Homeowner complaint/conflict resolution. Monitoring of all association contractors. Interpretation of Covenants, Conditions and Restrictions (CC&Rs). Consultation for all Board of Directors regarding HOA affairs. Coordination and attendance of all Board of Directors meetings. Resolution of construction defects. Handling of all pertinent correspondence. Responsible for responding to all after-hours emergency service calls for all homeowner associations under company's management. Show less



Community Associations Services

• Pleasanton, CA

• Maintenance Administrator

  • Mar 2000 - May 2001

  Administered maintenance services for over 60 Homeowner Associations (HOAs) including landscaping, custodial, pool, pest, electrical, and painting as reported by homeowners and association managers. Assigned and dispatched companies' handymen to various jobs. Researched new technologies and vendors for HOA use. Produced all departmental invoicing. Proficient in using the Microsoft Office products. Administered maintenance services for over 60 Homeowner Associations (HOAs) including landscaping, custodial, pool, pest, electrical, and painting as reported by homeowners and association managers. Assigned and dispatched companies' handymen to various jobs. Researched new technologies and vendors for HOA use. Produced all departmental invoicing. Proficient in using the Microsoft Office products.



Arrow Sign Company

• United States
• Architecture and Planning
• 1 - 100 Employee

• Senior Purchaser

  • Jan 1999 - Feb 2000

  As a Supply Chain/Procurement professional, managed the purchasing, deliveries, and shipments of parts and components used in sign manufacturing, maintained appropriate records and input information in a database. Audited, managed, and maintained account information for various vendors, Evaluated, negotiated with, and selected vendors based on price, quality, delivery, and compliance with specifications. Maintained professional relationships internally and externally. Prepared reports and correspondence as needed, participated in warehousing coordination and inventory control. Maintained knowledge of company's values and strategic plan. Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Operations Specialist Third Class/Honorable Discharge

  • Aug 1994 - Aug 1998

  As an Operations Specialist (E-4) on an ammunition supply ship, worked effectively in both team and supervisory roles. Provided technical information and assistance for the Command Information Center, reviewed and analyzed strategic and tactical information, and operated and maintained surveillance, navigation and radar systems equipment. Responsible for the collection, processing, display, evaluation, and dissemination of tactical combat information to command and control stations, as well as providing technical information and assistance related to search and rescue, navigation and flight operations. Received extensive fire safety training. Held security clearance. Show less