Senior Business Analyst

• May 2022 - Present

Building Products to enable Omni-Channel Retail

Product Specialist

• Mar 2020 - Present

Business Analyst

• Mar 2019 - Mar 2020

Consultant - Manhattan EOMS

• Oct 2016 - Mar 2019

• Working as Consultant for Manhattan Enterprise Order Management System for a US based Apparel Retailer• Enable the customer to build its Ecommerce capabilities across US.• Work with business stakeholders to understand Business processes and create Business Process Flows. • Mapped following Business Processes as a part of the engagement: Online Order Lifecycle, Sourcing & Allocation, Payment Processing & Returns Management. • Coordinate with the QA team to design User Stories and Test Scenarios. Responsible for User Acceptance Testing

Domain Consultant - OMS

• Dec 2015 - Oct 2016

• Worked as a Consultant for a Non-COTS Order Management System for a US Retailer. • Mapped Customer’s PO Creation process.• Enabled the client to Automate Purchase Order Creation. This system will automate Purchase Order creation for items requiring replenishment at store.• Interact with business stakeholders to understand Business requirements and Business needs. • Work closely with QA team, to translate Business needs into testing requirements.• Managed Test Planning and Test Execution Activities and led the offshore teams towards successful delivery.

Business Analyst - Domain Consulting Group - Retail

• Jun 2015 - Dec 2015

• Undertake detailed research and understand Strategic Focus Areas of Retailers. • Provide domain perspective on various solution offerings in various RFIs and RFPs.• Collaborate across functions in Retail to provide customized business solutions to the client.• Involved in designing a customized Business Capability Framework for one of the top retailers of the World. • Actively work with senior leadership to strategize and formulate organization’s solutions in Retail, presented by the organization at National Retail Forum.• Worked with leadership to design training modules for Omni-Channel Order Management and Fulfillment.

Business Development Intern

• Apr 2014 - May 2014

Axis Softech is a New Delhi Based IT company that specializes in building travel portals for Travel Agencies. It is the leading Travel Portal provider in India with its reach in Middle East.• Identify potential business deals for the Organization. • Identify key decision makers. Identify Customer needs and make a product demonstration as per need.• Conducted Market Research to identify the following factors. Used Advanced statistical techniques to analyze the data collected and reach the conclusion. o Factors that influence a customer’s decision while choosing an online travel portal. o Factors that act as a barrier to entry for a travel agent into Online Travel Business. • Work with product management team to incorporate these factors and enable them to keep the product updated to current market trend.

Analyst - Manugistics

• Dec 2011 - Jun 2013

• Worked as JDA analyst for a US food manufacturer and a Bike Manufacturer for an application planning and Maintenance Engagement.• Worked on JDA Demand Planning and Fulfillment. • Single point of contact for Problem Management, Communication Management and Change Management.• Regularly Interact with client and provide system and troubleshooting updates.

Developer - IBM Sterling

• Jan 2010 - Dec 2011

• Worked as an IBM sterling Developer for US Retailer. • He Enabled the Retailer to build the Ecommerce Capability. • He worked on the Order Orchestration of the online Orders and Returns Management as a part of this engagement. • Work with the team to Understand the business requirements and translate into technical requirement.