Experience

Online Business Systems

• Canada
• IT Services and IT Consulting
• 300 - 400 Employee

• Associate Director

  • Sep 2022 - Present

  Winnipeg, Manitoba, Canada

• Principal Consultant - Agile Services

  • Jan 2017 - Present

  Winnipeg, Canada Area Leading the Agile Services within Online Business Systems that is responsible for providing a number of value added consulting services around Lean and Agile such as Agile environment assessment, assisting in adoption of Agile and Lean frameworks, Agile and Lean coaching at both executive level to ensure top-down alignment and at team level to overcome operational roadblocks, Scrum Master services, and running training workshops covering certification sessions as well as non-certified courses… Show more Leading the Agile Services within Online Business Systems that is responsible for providing a number of value added consulting services around Lean and Agile such as Agile environment assessment, assisting in adoption of Agile and Lean frameworks, Agile and Lean coaching at both executive level to ensure top-down alignment and at team level to overcome operational roadblocks, Scrum Master services, and running training workshops covering certification sessions as well as non-certified courses around practical implementation of Agile principles. If you are looking for any of these services, please feel free to connect me through the link published below.

• Solutions Architect

  • Apr 2021 - Jun 2021

  Private sector-led Trade Research Organization Provide architectural direction for creating a digital, cloud-based data analytics solution that will help the organization to provide higher-value services and an optimized client experience. Dipanjan also played the role of an Agile coach in this engagement to help the team and the organization adopt Agile development to enable quicker delivery of business value and a fail-fast approach. Dipanjan's responsibilities included: - Capturing and documenting the client's vision and business… Show more Provide architectural direction for creating a digital, cloud-based data analytics solution that will help the organization to provide higher-value services and an optimized client experience. Dipanjan also played the role of an Agile coach in this engagement to help the team and the organization adopt Agile development to enable quicker delivery of business value and a fail-fast approach. Dipanjan's responsibilities included: - Capturing and documenting the client's vision and business strategy for the solution - Assess the suitability of multiple cloud platforms and technologies - Define the end-to-end Data Lake and Data Analytics solution architecture that best fits the organization's needs and vision - Identify various integration points between data sources (e.g. on-premise VMs, CRM platform, etc.) and cloud-based Data Lake and identify various technical iPaas components required for the integration - Design and establish a proof of concept to prove the technical architecture - Provide coaching and mentoring to the project team on Agile delivery and project management

• Senior Business Solutions Architect

  • Oct 2018 - Mar 2021

  Government Agency, Canada Help the Client with their Windows 10 migration. The engagement involves - identifying the various applications that is being used across the various departments, - verifying that the applications work with the new Windows 10 environment, - recommend alternates or upgrades for applications not currently functioning with Windows 10 - help the departments to plan, estimate and procure the alternative software and upgrades - ensure testing & successful deployment of these… Show more Help the Client with their Windows 10 migration. The engagement involves - identifying the various applications that is being used across the various departments, - verifying that the applications work with the new Windows 10 environment, - recommend alternates or upgrades for applications not currently functioning with Windows 10 - help the departments to plan, estimate and procure the alternative software and upgrades - ensure testing & successful deployment of these alternates / upgrades for Windows 10

• Agile Consultant

  • Aug 2018 - Sep 2018

  One of the leading provider of cloud-based retail management solutions The client has been using Agile development for a number of years and wanted to know if the current environment was still aligned to the Agile values and principles which were the key reasons why the organization adopted this methodology. Dipanjan was engaged to assess their current development environment and recommend any available opportunities for improvement. Dipanjan's activities involved: - Assess the strengths and challenges of the current environment using various tools and… Show more The client has been using Agile development for a number of years and wanted to know if the current environment was still aligned to the Agile values and principles which were the key reasons why the organization adopted this methodology. Dipanjan was engaged to assess their current development environment and recommend any available opportunities for improvement. Dipanjan's activities involved: - Assess the strengths and challenges of the current environment using various tools and assessment techniques - Identify opportunity for improvements - Provide short term and long term recommendations



Online Business Systems

• Canada
• IT Services and IT Consulting
• 300 - 400 Employee

• Senior Solutions Architect

  • May 2018 - Jun 2018

  Government Agency, Canada Help various departments within the organization to build business cases under a large transformation initiative by providing them with IT solution architectures for their business problems and estimating total cost for ownership of these solutions. This engagement involved creating around 60 solution architecture ranging from eForms, cloud solutions, artificial intelligence, digital solutions, business process automation, analytics and niche tools. Dipanjan's responsibilities included -… Show more Help various departments within the organization to build business cases under a large transformation initiative by providing them with IT solution architectures for their business problems and estimating total cost for ownership of these solutions. This engagement involved creating around 60 solution architecture ranging from eForms, cloud solutions, artificial intelligence, digital solutions, business process automation, analytics and niche tools. Dipanjan's responsibilities included - Analyzing business needs of various departments - Define architectural solutions for these business needs that are aligned to the overall enterprise architecture as well as the business goals of individual departments - Calculate total cost of ownership for the next 10 years - Provide recommendations on to-go or not-to-go on the solutions based on the return on investment

• Senior Solutions Architect

  • Jun 2017 - Apr 2018

  A leading supplier of instant tickets Provide architectural direction for creating a digital, cloud based solution that will help the organization in maximizing the efficiency of their sales force. Dipanjan also played the role of an Agile coach in this engagement to help the team and the organization adopt Agile development to deliver higher business value quicker to the market. Dipanjan's responsibilities included: - Capturing and documenting the client's vision and business strategy for the application and create a… Show more Provide architectural direction for creating a digital, cloud based solution that will help the organization in maximizing the efficiency of their sales force. Dipanjan also played the role of an Agile coach in this engagement to help the team and the organization adopt Agile development to deliver higher business value quicker to the market. Dipanjan's responsibilities included: - Capturing and documenting the client's vision and business strategy for the application and create a business case to generate a minimum viable product - Assess the suitability of multiple platforms and technologies and define the end to end solution architecture that best fits their vision - Define design models that mapped the business requirements to the identify solution architecture including application architecture, data architecture, security architecture and data integration - Ensure solution security with threat modelling, building security controls and applying design/coding best practices - Provide coaching and mentoring to the project team on Agile delivery and project management

• Solutions Architect

  • Apr 2017 - May 2017

  A Government Agency, Canada Online has partnered with the client to review and optimize their existing processes and technology around one of their key services, and to recommend an automated solution to reduce the intensive manual procedure and hand-offs involved with this services. As a solution architect, my responsibilities included - Capturing and documenting the current process and technology landscape - Assessing the current processes and technology landscape and use Lean techniques to reduce waste -… Show more Online has partnered with the client to review and optimize their existing processes and technology around one of their key services, and to recommend an automated solution to reduce the intensive manual procedure and hand-offs involved with this services. As a solution architect, my responsibilities included - Capturing and documenting the current process and technology landscape - Assessing the current processes and technology landscape and use Lean techniques to reduce waste - Define the optimized target state process maps - Assessing the suitability of multiple technical platforms for implementing the target state - Create a business case with cost benefit analysis for the solution from business, technology and cost of ownership perspective

• Solutions Architect

  • Feb 2017 - Mar 2017

  Leading Telecommunications Company, Canada The client is a leading communications company, delivering a full suite of communications product to the province's customers and business including internet, wireless, digital TV, and security systems. Online has partnered with the client to deliver a number of strategic projects in support of their corporate wide transformation program. This includes the replacement of their Broadband Services Inquiry system, for which I was the solutions architect. My responsibilities included -… Show more The client is a leading communications company, delivering a full suite of communications product to the province's customers and business including internet, wireless, digital TV, and security systems. Online has partnered with the client to deliver a number of strategic projects in support of their corporate wide transformation program. This includes the replacement of their Broadband Services Inquiry system, for which I was the solutions architect. My responsibilities included - Assessing the as-is and to-be business and system functionality of the Broadband |Services Inquiry system - Assessing the suitability of multiple technical platforms (e.g. customer development, ServiceNow, AuraPortal, JIRA, etc.) for implementing the target state from business, technical and total cost of ownership perspective - Recommending best-suited options for developing an extensible system that provides maximum business agility



Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Senior System Analyst

  • Sep 2015 - Jan 2017

  Large Insurance and Financial Services Company, Canada Identifying suitable solution options for Data Loss Prevention, Privileged Access Management, Public Key Infrastructure and Identity Management as well as defining processes and procedures to implement these to modernize the organization's existing cyber security practices, as well as ensure adherence to the standards laid down by the Office of the Superintendent of Financial Institutions (OSFI). My main responsibilities included - Assessing solution alternatives and identifying best fit… Show more Identifying suitable solution options for Data Loss Prevention, Privileged Access Management, Public Key Infrastructure and Identity Management as well as defining processes and procedures to implement these to modernize the organization's existing cyber security practices, as well as ensure adherence to the standards laid down by the Office of the Superintendent of Financial Institutions (OSFI). My main responsibilities included - Assessing solution alternatives and identifying best fit alternatives for the organization's cyber need - Designing processes and procedures around new security services, as well as enhancing some of the existing services - Institutionalizing the solution and provide coaching and training to the operations team

• Senior Analyst

  • Jul 2015 - Sep 2015

  Large Insurance and Financial Services Company, Canada Designing an Agile based IT delivery process framework for the organization's enterprise digital program, including a complete end to end tool ecosystem. The process framework was based on Scaled Agile Framework (SAFe) and DevOps. Development of tool ecosystem included assessment of system analysis, development, build and testing tools and building integration pattern between them.

• Lead Metrics Consultant

  • Feb 2014 - Jun 2015

  Large Insurance and Financial Services Company, Canada Institutionalization of a customized Function Point Analysis methodology for a large Canadian insurer that will enable their IT organization to size applications in terms of architectural layers, allowing the management the study the productivity and efficiency that IT brings over and above implementing business functions.

• Engagement Lead and Process Consultant

  • Jul 2009 - Oct 2014

  Large Insurance Organization, Canada Defining and institutionalizing an end to end iterative delivery framework for an organizational transformation to Service Oriented Enterprise. This included defining and deploying processes, tools and techniques around Service Strategy, Enterprise Architecture, Service Development and Service Management. I carried out the following tasks as a part of this engagement. - Assessed the existing organizational landscape around policies, processes, tools and practices to ascertain the current… Show more Defining and institutionalizing an end to end iterative delivery framework for an organizational transformation to Service Oriented Enterprise. This included defining and deploying processes, tools and techniques around Service Strategy, Enterprise Architecture, Service Development and Service Management. I carried out the following tasks as a part of this engagement. - Assessed the existing organizational landscape around policies, processes, tools and practices to ascertain the current service maturity and provided improvement recommendations - Designed process solutions around service strategy, architecture development, application development, service management and service governance using several industry standards such as TOGAF, Zachman, SOBET, Rational Unified Process - Established and institutionalized the process, tools and practices identified as solutions - Developed guidance, training materials, templates, checklists and other enablers required to implement the solutions - Coached and mentored the organizational teams so that they are able to execute the solution consistently and effectively - Managed organizational change in order to enable acceptance of the solutions at various levels and portfolios.

• Lead Architect - Sizing Model for SOA Applications

  • Mar 2009 - Jul 2009

  A Large Insurance Provider, USA Develop suitable sizing techniques that can be applied to size the various layers of SOA, and to derive suitable conversion factors to aggregate the sizes at a single industry acceptable size. These new size measures will enable the management to have a more accurate view of the application and project sizes as these will now include the sizes of each individual SOA layers. The project involved in-depth research and study of Service Oriented Architecture, Sizing methodologies, ISO standards… Show more Develop suitable sizing techniques that can be applied to size the various layers of SOA, and to derive suitable conversion factors to aggregate the sizes at a single industry acceptable size. These new size measures will enable the management to have a more accurate view of the application and project sizes as these will now include the sizes of each individual SOA layers. The project involved in-depth research and study of Service Oriented Architecture, Sizing methodologies, ISO standards on sizing and documentation of TCS’ previous experience. My role in this project was that of the Lead Architect under which I carried out the following activities: • Industry Research • Sizing Process Design • Data and regression analysis • Client liaising • Technical and thought leadership

• Agile Process Consultant

  • May 2006 - Mar 2009

  Client Locations - Italy, Germany, Singapore, UK and USA Worked for a Leading Car Manufacturer (Italy), a Leading Reinsurance Corporation (Germany), a Large Multinational Telecom Equipment Manufacturer (Germany), a Global Banking and Financial Services Company (Singapore), a Major Financial Services Company (USA), a Leading Hotels and Hospitality Organization (USA), a Global Payment Processing Company (USA), a Multinational Energy Corporation (USA & India), an International Financial Institution (USA), A Leading Retail Bank (UK), a Leading Online… Show more Worked for a Leading Car Manufacturer (Italy), a Leading Reinsurance Corporation (Germany), a Large Multinational Telecom Equipment Manufacturer (Germany), a Global Banking and Financial Services Company (Singapore), a Major Financial Services Company (USA), a Leading Hotels and Hospitality Organization (USA), a Global Payment Processing Company (USA), a Multinational Energy Corporation (USA & India), an International Financial Institution (USA), A Leading Retail Bank (UK), a Leading Online Investment Bank (UK), a Fortune 500 Financial Services group (USA) and one of the Largest Fortune 500 Insurance and Investment Organization (USA) Senior Process Consultant leading multiple IT process transformations for various clients across various business domains such as Insurance, Banking, Finance, Hospitality, Embedded Systems, etc. The engagements covered identifying the improvement opportunities in the delivery organizations for the clients and implementing process optimizations using SOA, Agile and other process models such as Scrum, XP, RUP, CMMI, ITIL, Six Sigma, TOGAF, etc.

• Solution Manager for Agile and Next Generation Processes

  • May 2006 - Aug 2007

  Tata Research and Development Center, Pune, India The project involved developing process transformation solutions around Agile and Iterative processes in a Service Oriented Enterprise, and providing a complete end to end framework using six sigma rigor and Application Lifecycle Management tools. The framework takes a Next Generation approach by using practice based model instead of a monolithic one. It leverages well known industry techniques and TCS best practices for executing this practice based model. The framework addresses all four… Show more The project involved developing process transformation solutions around Agile and Iterative processes in a Service Oriented Enterprise, and providing a complete end to end framework using six sigma rigor and Application Lifecycle Management tools. The framework takes a Next Generation approach by using practice based model instead of a monolithic one. It leverages well known industry techniques and TCS best practices for executing this practice based model. The framework addresses all four aspects of software development, namely, the process, tools to automate the process for greater efficiency, cutting-edge techniques to execute the process with greater effectiveness and reusing industry domain knowledge to reduce cost and schedule.

• Process Champion, System Analyst and Onsite Coordinator

  • Apr 2005 - Jun 2006

  A Leading Salvage Trading Company, London, UK The project involved analysis, design and development of the customer’s end to end market making services using requirement centric Agile methodologies and service oriented architecture. The project was executed in a J2EE platform with web services to implement service oriented architecture. The project of developed in a co-sourcing mode with the front office developed by the client IT team at onsite and the back office functionality developed by the TCS team. My responsibilities… Show more The project involved analysis, design and development of the customer’s end to end market making services using requirement centric Agile methodologies and service oriented architecture. The project was executed in a J2EE platform with web services to implement service oriented architecture. The project of developed in a co-sourcing mode with the front office developed by the client IT team at onsite and the back office functionality developed by the TCS team. My responsibilities included • Capture and Analyze requirements using MAPAGILE 2.0 • Develop Business Process Models and use cases • Create UML models for design and development • Develop wireframes and user interfaces • Develop data model using Hibernate and NetBeans • Develop workflow diagrams using jBPM • Develop and execute test cases and test scenarios • Manage configuration management using Subversion • Manage quality and costing • Tracking and mitigating the risks • Liaising/ Interacting with offshore and onsite • Estimation • Providing strategic and tactical direction

• Consultant for MasterCraft, the TCS tool for end to end SDLC

  • Mar 2000 - Mar 2005

  India, Singapore, UK and Germany Work for a Large Financial Organization (India), a Leading Online Financial Services Company (Singapore), a Large Transportation Corporation (UK), a Leading Global Provider of Information Services (Germany) MasterCraft is a component-based application development environment. It covers the whole project life cycle from Analysis modeling to System testing. The project involved, providing consulting around architecture, analysis, design and development to various internal and external… Show more Work for a Large Financial Organization (India), a Leading Online Financial Services Company (Singapore), a Large Transportation Corporation (UK), a Leading Global Provider of Information Services (Germany) MasterCraft is a component-based application development environment. It covers the whole project life cycle from Analysis modeling to System testing. The project involved, providing consulting around architecture, analysis, design and development to various internal and external clients on diverse platforms like Unix/C++, AIX/C++, J2EE, .Net, etc.

• Business Analyst

  • Jan 2000 - Mar 2000

  Leading Public Engineering and Management institutes, Mumbai, India Capturing and analyzing requirements to develop a complete management Information System (MIS) for engineering colleges. Responsibilities included: • Requirement Capturing • Requirement analysis • Requirement Modeling - Business Process Models, Information Model, Data flows, etc

• Analyst and Developer

  • Nov 1997 - Mar 2000

  A Global Academic and Research Institution, Tokyo, Japan Development of a client-server (thick-client) application for financial, budgetary and personnel management using Power Builder and Sybase. Responsibilities included • Analysis and Design using formal method (RAISE) • Development, Testing and Deployment of the system • Onsite coordinator and client liaising • Project Management during the maintenance phase